Moxy Dortmund City Reviews

Let's start with the positive things: The breakfast, not exceptional but OK, deserves 3 to 4 points. And the night was quiet too, despite the room facing the main road. What didn't we like? A lot. The hotel's accessibility by phone varies from catastrophic to impossible. On the first day I gave up after about 30 minutes in frustration, on the second day I had an employee on the line after about 30 minutes who didn't understand German. Fortunately, he was able to get someone who seemed to understand my request. The staff is very nice, but completely incompetent, from the reception to the bartender, who mixed the worst Caipirinha of my life. The room is spartanly furnished, but OK, you can live with that. I don't like the carpet at all. What I really didn't like was the small bed. Based on my study of the website, I had already indicated beforehand and when checking in that we wanted a large bed or two single beds. We were always told that there was no problem after the request had been understood...or after we thought it had been understood. But it was not meant to be...My wife then stopped me from going to reception again, with the result that I slept terribly.