Sofitel Frankfurt Opera Reviews

Five-star hotel, large rooms, reasonable price, and delicious breakfast!

Location services are relatively excellent.

The room design is very unique . Breakfast is tasty. Staff are nice and helpful. Location is walkable to everywhere like opera, shopping, restaurants, park…..Everything is good. Very good experience to stay 4 nights in this hotel. Whole family have a good memory in this hotel. Thanks.

Unfortunately I feel compelled to leave a less than stellar review following my stay. Firstly I booked my stay as I had a lengthy stopover and paid a very high rate for the property, yes it was New Years Eve although even the hotel front desk staff told me that they are mainly a business hotel and had not been busy, regardless - given the rate, I had high expectations. The rooms look nothing like the pictures - and I mean nothing! Upon seeing the room I was checked into, I went back to reception and showed them the pictures of my room category and said it looked nothing like it. I was then checked into another room which was the same situation. The toilet also had not VERY CLEARLY been flushed from the last user. There is also no full length mirror in the room, despite there being at least wardrobe doors where one could be put on the inside. The service during breakfast was outstanding however.

Threat location, very nice hotel, excellent service, very good restaurant, walking distance to all attractions, close to shopping and restaurants. Great stay! Will definitely recommend.

My wife and I enjoyed an outstanding three days at the Sofitel while visiting friends. There were many positive things about the hotel itself, including the room (heated bathroom floors were a nice touch), maid and turndown service, amenities offered and dining options. That said, a hotel is only as good as the staff that deals with the customer. EVERYONE we met during our stay met us with a smile, a helpful attitude and a willingness to go out of their way to assist us in any form or fashion. Thank you! We will return again!

Because it’s right next to the opera The location is so good. There is an S-Bahn that goes directly to the airport. Convenient transportation Thank you for upgrading the room I had a good rest in a nice room. The private spa was also great. I want to go again

酒店舒適、豪華，員工友善。

Very kind staff who went out of their way to make my stay pleasant and comfortable. Fast service too.

Top-shelf service, food and property. Certainly one the best properties in Frankfurt, if not Germany.

Excellent location. Excellent concierge service. Close to train station. The only item missing from the room is disposable laundry bag for the guests to take soiled clothing.

The hotel is slightly older Meals are also very average After we arrived after a long-distance flight, we communicated with the hotel to see if we could check in an hour earlier. Because we had children, the hotel was very pushy and rigid. The reply was that if we wanted to arrive in advance, even just one hour in advance, we would have to pay to upgrade to a more expensive room type. At that time, I saw that there were still rooms available temporarily, which means that such an expensive hotel was unwilling to adjust rooms for us when there were rooms. They did not consider our feelings and just let our family sit in the lobby and wait without anyone caring. , the feeling is very bad!

Great hotel,for central Frankfurt. Easy to walk around. Service is wonderful.

Très bel emplacement au cœur du centre-ville et de la vie