Bay City (Geelong) Motel

Bay City (Geelong) Motel Reviews

Bay City (Geelong) Motel

231-235 Malop St, Geelong, Victoria, 3220, AustraliaView Hotel Details
Bay City (Geelong) Motel
Bay City (Geelong) MotelBay City (Geelong) MotelBay City (Geelong) Motel
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Bay City (Geelong) Motel Guest Reviews

3.9/5
Good
5 Reviews
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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Positive reviews(1)
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Negative reviews(4)
Guest User
Checked in May 2023
Other
5.0/5
Outstanding
Posted on May 30, 2023
The best motel in Geelong. My dad had heart attack and was in hospital. Bay City motel is so close to Geelong University hospital. Just a short stroll. The lady in the reception is so nice and helpful. I stayed for few days, room was serviced everyday. The cleaning lady was very friendly. Room was freshly renovated. Beautiful bathroom and high pressure hot water pressure. Love this place. Will come to stay next time in Geelong
Guest User
Checked in May 2023
Other
1.0/5
Posted on May 29, 2023
Do not book here. My booking was cancelled 20min before I arrived and was told they had rebooked the room. So incredibly rude and unhelpful. We stayed at the Eastern Sands who accomodated us last minute. Eastern Sands was very clean and comfortable. Suggest a stay at Eastern Sands instead!!
Guest User
Checked in Apr 2023
Other
1.0/5
Posted on Apr 20, 2023
My son and I had a very unpleasant experience during our stay, so much so that we left a day early. The host was rude and most unhelpful (she probably should reconsider her choice to work in the hospitality industry) when we couldn't make it to our accomodation in time for check in, caused by unforeseen transport delays out of our control. Unbelievable that there is no solution for late arrivals e.g. key lock box. The room was spacious but the wafer thin walls made the noise and loud music coming from the guests next to our room, it seemed like we were at a Nightclub. In fairness to the host the music was turned down after her second request was followed. Smoking on the balcony seemed to be encouraged given the placement of the ashtrays less than a satisfactory distance from room doors. The room was clean and in a good location with onsite parking. Unless it has changed hands I would think twice about staying here.
Guest User
Checked in Jan 2023
Solo travelers
1.0/5
Posted on Jan 25, 2023
Please do not book at this hotel! I booked a room in this hotel on an official website. It was stated that reception was open until 9pm but if I arrived later a request would be sent to the hotel. I specified that I will be there at 11pm, the hotel confirmed my reservation and made me pay for the room then they sent me an email explaining to me that it was not possible and that they would not refund me! I find that outrageous. They stole $210 from me and when I call them they won't talk to me and hang up the phone Book another hotel if you don't want to waste your money
Guest User
Checked in Oct 2022
Business travelers
1.0/5
Posted on Oct 4, 2022
The service at this hotel is the most disgusting I’ve ever encountered!! Pre covid I was a travel agent for 7yrs and I’ve seen it all but this lady takes the cake… The owner is more than happy to take your money but you won’t get to stay here as she refuses service to let you check in and she won’t offer a refund as there is no flexibility or understanding!! The hotel is run down and if you’re looking for a place to stay in Geelong then save your money and stay elsewhere!!