B&B Hotel Graz City-Sud

The environment is quiet but more like a place for locals and drivers. There are buses nearby and it takes 30-40 minutes to get to the city. It's convenient. There is also a huge BILLA supermarket plaza next to it, where you can have a good time shopping.

There are several supermarkets next to the hotel. The room is clean and hygienic. It's good.

The service is very, but also very bad. Called several times during the night and were told a tape was heard because the line was not open 24/7. I did not expect this from such a large hotel chain. Finally sent an email and told them that I would be late because we had car trouble. We arrived at the hotel later than what I had written in the email. Of course, this is out of your hands if your car breaks down and you are dependent on others. Apparently, because we arrived at the hotel later, they had reserved the rooms for others and could no longer find the booking number in the system. We were not helped at the hotel and that's where our money went for 2 rooms. We have not been helped in any way. The employees have no empathy and lack communication skills when it comes to satisfying and helping customers... Despite all the problems we had along the way, we also had problems with the hotel..

Yes, not far from the station

Gutes Hotel ,Service nett und freundlich. Sauberkeit ist 8 von 10