Oakwood Premier Guangzhou Reviews
Oakwood Premier Guangzhou
No.28 East Tiyu Road, Guangzhou, ChinaView Hotel Details
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Oakwood Premier Guangzhou Guest Reviews
4.6/5
Great
459 Reviews
Verified reviewsLocation4.7
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(459)
Positive reviews(446)
Reviews with photos/video(91)
Perfect for kids(26)
Large rooms(22)
Many amenities(21)
Many dining options(19)
Loved the view(15)
Located downtown(10)
Luxurious(7)
Awesome gym(6)
Negative reviews(13)
HYOGOO
Superior Room
Checked in Apr 2024
Business travelers
20 Reviews
Outstanding
Posted on Apr 27, 2024
깨끗하고 고급스러움
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Shenyongtieguanyin
Superior Suite
Checked in Apr 2024
Business travelers
2 Reviews
Posted on Apr 5, 2024
I stayed here once before and had a good impression of it.
However, I found the hygiene to be worrying this time.
Cockroaches were wandering around in the toilet late at night, and the shower room smelled like sewer after taking a shower.
I was quite disappointed with this stay.
Original TextTranslated by Google
Response from Property: Dear guest, Hello. First of all thank you very much for your opinion. We are sorry that you were not satisfied with your stay. We take your feedback very seriously and the hotel has reviewed the situation and dealt with it as soon as possible. In the future, we will strengthen the intensity and standards of room cleaning to provide you with a higher quality stay experience. Finally, we are deeply sorry for your unsatisfactory check-in experience this time. We hope to have the opportunity to serve you again, and we will definitely provide you with Oakwood's international standard service and environment that are as satisfactory as other guests. Thank you again for choosing Oakwood Guangzhou Fangyuan and look forward to your next visit.
Guest User
Superior Room
Checked in Mar 2024
Business travelers
8 Reviews
Posted on Mar 27, 2024
I chose a hotel with a swimming pool, but it turned out that it didn’t work, at the reception they casually gave me a key and a toothbrush, no one showed me to my room, and didn’t take my suitcase. When I wrote to Trip support, they ignored me. I wanted to cancel the reservation, but since the payment had gone through, I was waiting for my five-day stay to end. Leaving the hotel, I asked to take my suitcase to the taxi, since it was hard to carry up the steps, they tried to ignore me, but on the third attempt I forced the staff to do it! I do not recommend this hotel, choose the Best and Positive! I just threw my money away and was disappointed in Trip customer service!
Original TextTranslated by Google
Response from Property: We are delighted to have you stay with us recently. Thank you for taking the time to share your feedback. I have shared your feedback to the concerned departments to ensure these issues to do re-occur.Again, thank you for your candid review. Its only with feedback such as yours we can improve our service and product. I do hope you will give us another opportunity to turn this negative experience to positive.
Guest User
Superior Suite - 2-Room
Checked in Mar 2024
Family
Outstanding
Posted on Mar 23, 2024
5 minute walk to GrandView mall, facilities showing sign of old, but still in great condition.
Response from Property: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Anonymous User
Superior Room
Checked in Mar 2024
Family
10 Reviews
Outstanding
Posted on Mar 5, 2024
The location is very good. If you want to go shopping, the food is right next to it. It is also very close to the Pearl River on foot. It is a good choice for pop-up tours during holidays. It is very convenient to have a kitchen for a long stay on business trips.
Original TextTranslated by Google
Response from Property: Thank you very much for taking your precious time to share your stay experience with us. Oakwood Apartments Guangzhou Fangyuan is located in the center of Tianhe District, within walking distance of Zhengjia Plaza, Teem City, Wanlinghui and Taikoo Hui. The hotel rooms are all above the 17th floor. You can have a panoramic view of the bustling scenery of Guangzhou from the windows. The room is fully equipped with broadband Internet access, imported brand kitchen appliances and kitchen utensils. There is also a unique private steam bath, where you can enjoy a relaxing bath without leaving the room. We are committed to making every guest feel at home. We look forward to continuing to provide you with a perfect experience next time.
狗哥阿莫
Superior Room
Checked in Feb 2024
Solo travelers
2 Reviews
Great
Posted on Feb 25, 2024
The bath water will be hot and cold at times, but otherwise everything is fine
Original TextTranslated by Google
Response from Property: Thank you very much for taking your precious time to share your stay experience with us. Oakwood Apartments Guangzhou Fangyuan is located in the center of Tianhe District, within walking distance of Zhengjia Plaza, Teem City, Wanlinghui and Taikoo Hui. The hotel rooms are all above the 17th floor. You can have a panoramic view of the bustling scenery of Guangzhou from the windows. The room is fully equipped with broadband Internet access, imported brand kitchen appliances and kitchen utensils. There is also a unique private steam bath, where you can enjoy a relaxing bath without leaving the room. We are committed to making every guest feel at home. We look forward to continuing to provide you with a perfect experience next time.
Jhonny Uchiha
Superior Room
Checked in Feb 2024
Couples
6 Reviews
Outstanding
Posted on Feb 19, 2024
Excellent location for people who like shopping and eating good food
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Wushuang.huanggongzi
Superior Room
Checked in Feb 2024
Business travelers
70 Reviews
Outstanding
Posted on Mar 3, 2024
A classic brand apartment hotel with good quality rooms and complete facilities; the hotel is in a good location
Original TextTranslated by Google
Response from Property: Thank you very much for taking your precious time to share your stay experience with us. Oakwood Apartments Guangzhou Fangyuan is located in the center of Tianhe District, within walking distance of Zhengjia Plaza, Teem City, Wanlinghui and Taikoo Hui. The hotel rooms are all above the 17th floor. You can have a panoramic view of the bustling scenery of Guangzhou from the windows. The room is fully equipped with broadband Internet, imported brand kitchen appliances and kitchen utensils. There is also a unique private steam bath, where you can enjoy a relaxing bath without leaving the room. We are committed to making every guest feel at home. We look forward to continuing to provide you with a perfect experience next time.
Frankie0902
Superior Suite - 2-Room
Checked in Feb 2024
Family
9 Reviews
Outstanding
Posted on Feb 19, 2024
Very good and pleasant experience. It’s good to refer friends and couples
Response from Property: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
HavenChoi
Deluxe Suite - 3-Room
Checked in Feb 2024
Family
10 Reviews
Posted on Mar 6, 2024
Average, okay.
Original TextTranslated by Google
Response from Property: Thank you very much for taking your precious time to share your stay experience with us. Oakwood Apartments Guangzhou Fangyuan is located in the center of Tianhe District, within walking distance of Zhengjia Plaza, Teem City, Wanlinghui and Taikoo Hui. The hotel rooms are all above the 17th floor. You can have a panoramic view of the bustling scenery of Guangzhou from the windows. The room is fully equipped with broadband Internet access, imported brand kitchen appliances and kitchen utensils. There is also a unique private steam bath, where you can enjoy a relaxing bath without leaving the room. We are committed to making every guest feel at home. We look forward to continuing to provide you with a perfect experience next time.
Guest User
Superior Room
Checked in Feb 2024
Family
2 Reviews
Outstanding
Posted on Feb 16, 2024
房間很安靜，設施齊全，打掃衞生及時
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Guest User
Deluxe Boutique Double Room
Checked in Feb 2024
Family
8 Reviews
Outstanding
Posted on Feb 15, 2024
Except for the price, everything else is good. The boy in charge of reception on the first floor is attentive, considerate, warm-hearted, and always smiling.
Original TextTranslated by Google
Response from Property: Thank you very much for taking your precious time to share your stay experience with us. Oakwood Apartments Guangzhou Fangyuan is located in the center of Tianhe District, within walking distance of Zhengjia Plaza, Teem City, Wanlinghui and Taikoo Hui. The hotel rooms are all above the 17th floor. You can have a panoramic view of the bustling scenery of Guangzhou from the windows. The room is fully equipped with broadband Internet access, imported brand kitchen appliances and kitchen utensils. There is also a unique private steam bath, where you can enjoy a relaxing bath without leaving the room. We are committed to making every guest feel at home. We look forward to continuing to provide you with a perfect experience next time.
Anonymous User
Superior Room
Checked in Feb 2024
Family
7 Reviews
Outstanding
Posted on Feb 24, 2024
The hotel is in a good location. It's quiet in the middle of the hustle and bustle. The big bed is very comfortable. It's cost-effective and the service is very good. Although it's my first time, I'm very impressed and will come back in the future.
Original TextTranslated by Google
Response from Property: Thank you very much for taking your precious time to share your stay experience with us. Oakwood Apartments Guangzhou Fangyuan is located in the center of Tianhe District, within walking distance of Zhengjia Plaza, Teem City, Wanlinghui and Taikoo Hui. The hotel rooms are all above the 17th floor. You can have a panoramic view of the bustling scenery of Guangzhou from the windows. The room is fully equipped with broadband Internet access, imported brand kitchen appliances and kitchen utensils. There is also a unique private steam bath, where you can enjoy a relaxing bath without leaving the room. We are committed to making every guest feel at home. We look forward to continuing to provide you with a perfect experience next time.
Guest User
Superior Suite - 2-Room
Checked in Feb 2024
Family
26 Reviews
Outstanding
Posted on Feb 18, 2024
Great experience, second time staying here.
Breakfast was great, omelette, coffee and beef brisket
In Tianhe District, Zhengjia Plaza is just around the corner and very lively.
The service staff are very nice
Original TextTranslated by Google
Response from Property: Thank you very much for taking your precious time to share your stay experience with us. Oakwood Apartments Guangzhou Fangyuan is located in the center of Tianhe District, within walking distance of Zhengjia Plaza, Teem City, Wanlinghui and Taikoo Hui. The hotel rooms are all above the 17th floor. You can have a panoramic view of the bustling scenery of Guangzhou from the windows. The room is fully equipped with broadband Internet access, imported brand kitchen appliances and kitchen utensils. There is also a unique private steam bath, where you can enjoy a relaxing bath without leaving the room. We are committed to making every guest feel at home. We look forward to continuing to provide you with a perfect experience next time.
Dorisl0
Superior Suite - 2-Room
Checked in Feb 2024
Family
34 Reviews
Outstanding
Posted on Feb 13, 2024
The location is convenient. It is convenient for traveling, shopping and eating. It is quiet, very comfortable and feels like home. The service is beyond that of a five-star hotel. The response is very fast, meticulous and thoughtful. I will choose it again!
Original TextTranslated by Google
Response from Property: Thank you very much for taking your precious time to share your stay experience with us. Oakwood Apartments Guangzhou Fangyuan is located in the center of Tianhe District, within walking distance of Zhengjia Plaza, Teem City, Wanlinghui and Taikoo Hui. The hotel rooms are all above the 17th floor. You can have a panoramic view of the bustling scenery of Guangzhou from the windows. The room is fully equipped with broadband Internet, imported brand kitchen appliances and kitchen utensils. There is also a unique private steam bath, where you can enjoy a relaxing bath without leaving the room. We are committed to making every guest feel at home. We look forward to continuing to provide you with a perfect experience next time.
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