Guest User
February 17, 2024
I booked a deluxe double room. First of all, when I entered the door, there were some fruit shells on the floor that had not been cleaned up. There was a large yellow stain on the bath towel under the wash basin. The service phone was full of dust. It gave me a bad first impression. Secondly, Every time I stayed for four days and three nights, the cleaning staff would come in the afternoon or even at night every day to clean up the house, and the cleaning was very one-sided... The day before, I told the front desk that the cleaning staff should come earlier because we were going to bed in the afternoon and didn't want to be woken up. , the front desk had a very nice attitude and promised, but it took more than 3 hours for the cleaning staff to come. I really don’t know what this hotel was thinking. I stayed in a room next to the wall. The bed next to the window was drafty and it would be cold... ...To sum up, I understand that there is a lot of traffic during the Spring Festival, and I understand that, but if there are not enough cleaning staff, can we hire temporary workers? I feel that I am not very satisfied with this stay. I feel that the more than 1,000 yuan a night spent in a hotel is really not worth it! ! !
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