Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.5
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All reviews(1955)
Positive reviews(1921)
Reviews with photos/video(169)
Easy to get around(196)
Friendly front desk staff(165)
Close to airport(156)
Delicious breakfast(135)
Offers pick-up/drop-offs(84)
Perfect for business trips(66)
Delicious buffet(33)
Great swimming pool(28)
Negative reviews(34)
Guest User
Standard Room
Stay Date Apr 2025
Business travelers
8 Reviews
10/10
Outstanding
Posted on May 8, 2025
GOOD
Good Wifi
quite location & clean
Large gym
Proximity to airport
good restaurants in proximity
during Canton Fair: free shuttle bus to fair and back
large swimming pool
good breakfast
good metro next to hotel
NOT SO GOOD
far away from city centre
no fresh air: windows don't open unless you ask reception
no self laundry service
PS:
Tremendous support from receptionist Vicky and Jeffery when I had to send a DHL Express parcel.i
Response from Property: Dear guest, thank you for choosing Crowne Plaza Guangzhou Huadu. We are glad that you are satisfied with the hotel's location, facilities and overall service. Your recognition is the greatest encouragement to our team. We look forward to your next stay. We will continue to work hard to provide you with better service. Sincere thanks General Manager Eric Cheng
Aik Keng
Standard Room-Two Beds
Stay Date Jan 2025
Travel with friends
10 Reviews
8.0/10
Very Good
Posted on Feb 19, 2025
Location is good, near to the airport. Shuttle bus to the airport everyday starting 6am in the morning till midnight.
Response from Property: Dear guest, thank you very much for staying at Crowne Plaza Guangzhou Huadu. Thank you for your recognition of the hotel's location, service and food! The hotel is located in the heart of the Baiyun Airport Economic Zone, which is designed according to the central concept. We have set up a shuttle bus for guests to make your travel more convenient. Thank you again for your stay and look forward to serving you again! Sincere gratitude General Manager Eric Cheng
chennan
Standard Room-Two Beds
Stay Date Jan 2025
Business travelers
1 Reviews
8.0/10
Very Good
Posted on Feb 17, 2025
5 days and 4 nights stay in Canton.
I am surprise about the price between different booking platforms. Example, breakfast 129rmb for 2 pers if I reserve when booking the travel. But it increases to 219 per when you take in place. Around 4 times more if you could anticipate.
Sustainable growth could be improved regarding the usage of toilets.
Too much noisy of the air conditioning. Even the room temperature is as same as outside. I don’t understand why it works all the time. I must turn it off when sleeping.
Response from Property: Dear guest, Thank you for choosing to stay at Crowne Plaza Guangzhou Huadu and for taking the time to leave us your feedback. We always put guest satisfaction first, and your feedback is the key to our progress. We hope to have the opportunity to serve you again in the future and let you see our progress. Thank you again for your understanding and support! Sincere gratitude General Manager Eric Cheng
Zsolt
Standard Room
Stay Date Jan 2025
Family
8 Reviews
8.0/10
Very Good
Posted on Feb 4, 2025
Always a good option when traveling abroad or having a longer trip and need a reliable good place to stay.
Jeffrey is a very kind and helpful person who supported us with everything we needed. Speeks great English ☺️
We will come again!
Response from Property: Dear guest, thank you for choosing to stay at Crowne Plaza Guangzhou Huadu and for your positive comments on the hotel! Your comments on the hotel staff's service will inspire the hotel team to continuously improve and perfect the service quality. We will convey your praise in a timely manner. I hope you can experience more of our thoughtful services in the future. Sincerely look forward to your visit again! Sincere thanks General Manager Eric Cheng
Guest User
Upgraded Standard Room-Two Beds
Stay Date Jun 2024
Family
4 Reviews
9.5/10
Amazing
Posted on Jul 18, 2024
My family live the location of this hotel it is very confusing to everywhere, super close to the subway, food is good and the front desk stuff it was very friendly and helpful, the only thing I will bring it up is the cleaning if can be little detail that will be awesome but over all it was good experience to stay here and will be back again.
Response from Property: Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay for business and our thoughtful staff and location made your stay experience more memorable. Many guests choose this hotel because of the convenient location which is 15-minutes drive from our property and the Baiyun International Airport. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
Anonymous User
Standard Room-Two Beds
Stay Date Dec 2024
Business travelers
196 Reviews
10/10
Outstanding
Posted on Jan 31, 2025
room clean service meticulous excelleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeent
Response from Property: Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were satisfied with your stay! We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
Malini
Standard Room-Two Beds
Stay Date Nov 2024
Family
2 Reviews
10/10
Outstanding
Posted on Jan 2, 2025
Staying at Crown Plaza Guangzhou Huadu was one of the best travel decisions I’ve ever made. From the moment I arrived, I felt like I was stepping into a world of luxury and impeccable service. The staff were professional, genuinely warm and attentive. Would highly recommend and can’t wait to come back!!!
Response from Property: Dear Guest,Thank you for coming to Crowne Plaza Guangzhou Huadu. We are pleased to learn that you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely,Eric ChengGeneral Manager
Y. Louis Miao
Standard Room-King Bed
Stay Date Dec 2024
Business travelers
5 Reviews
9.5/10
Amazing
Posted on Jan 14, 2025
A little pricey, but the hotel is updated, clean and staff was courteous and professional.
Response from Property: Dear guest, thank you for staying at Crowne Plaza Guangzhou Huadu and giving us your positive comments. Your recognition is our driving force. We look forward to seeing you again! Sincere gratitude General Manager Eric Cheng
Guest User
Standard Room-Two Beds
Stay Date Feb 2025
Business travelers
92 Reviews
10/10
Outstanding
Posted on Mar 17, 2025
The price is a little expensive. all the others are perfect!
Response from Property: 尊敬的賓客,十分感謝您的反饋!我們注意到價格方面可能未完全符合您的預期,但很高興瞭解到酒店的其他方面仍然贏得了您的認可。我們始終致力於在價值與價格之間找到最佳平衡,確保每位賓客都能享受到物有所值的住宿體驗。您的寶貴意見是我們持續改進的動力,期待未來有機會再次為您服務,讓您感受到超越期待的舒適與便利。祝您生活愉快!誠摯的謝意 總經理 Eric Cheng
Guest User
Standard Room-King Bed
Stay Date Dec 2024
Couples
6 Reviews
10/10
Outstanding
Posted on Jan 30, 2025
Excellent hospitality from front desk.Overall we have a pleasant stay.
Response from Property: Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were satisfied with your stay! We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
Peter
Standard Room-Two Beds
Stay Date Sep 2024
Business travelers
4 Reviews
10/10
Outstanding
Posted on Oct 11, 2024
Nice, clean and friendly staffed, like Nico & Tara.
Also good locatio for outdoor walks
Response from Property: Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
Guest User
Standard Room-Two Beds
Stay Date Jun 2024
Family
1 Reviews
9.0/10
Great
Posted on Jul 17, 2024
An hotel at convenient location with excellent service, especially Mr. TiMo Ng who works there is very friendly and helpful. Highly recommended to anyone who is traveling to this area.
Response from Property: Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay for business and our thoughtful staff and location made your stay experience more memorable. Many guests choose this hotel because of the convenient location which is 15-minutes drive from our property and the Baiyun International Airport. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
Response from Property: 尊敬的賓客,感謝您選擇下榻廣州花都皇冠假日酒店並對酒店作出好評!也非常高興瞭解到您喜歡我們酒店豐富多樣的特色早餐,希望我們提供的豐盛美味令您的旅程更添滋味,歡迎下次再來酒店園景咖啡廳品嚐酒店的美食,我們衷心期待您的再度光臨!誠摯的謝意 總經理 Eric Cheng
Oleksandr
Standard Room-King Bed
Stay Date Apr 2024
Travel with friends
34 Reviews
10/10
Outstanding
Posted on May 13, 2024
Very good hotel! Maybe best one in HuaDu District of GuangZhou city. Very good location. Very close to MTR station. Front desk personal is very polite and Friendly, especially Ms CoCo )) Delicious food in the Restaurant!
Response from Property: Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay for business and our thoughtful staff and location made your stay experience more memorable. Many guests choose this hotel because of the convenient location which is 15-minutes drive from our property and the Baiyun International Airport. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
Guest User
Upgraded Standard Room-King Bed
Stay Date Mar 2025
Business travelers
6 Reviews
10/10
Outstanding
Posted on Apr 23, 2025
Nice and clean good service
Response from Property: 尊敬的賓客,感謝您選擇下榻廣州花都皇冠假日酒店,非常高興瞭解到您喜歡我們貼心服務。您的認可是對酒店團隊的最大支持和鼓勵。我們會帶着您的肯定繼續前行,未來期待您能再次見證我們的成長。期盼再次為您服務!誠摯的謝意 總經理 Eric Cheng