Original Sokos Hotel Presidentti

Original Sokos Hotel Presidentti Reviews

Original Sokos Hotel Presidentti

Eteläinen Rautatiekatu 4, Helsinki, FinlandView Hotel Details
Original Sokos Hotel Presidentti
Original Sokos Hotel PresidenttiOriginal Sokos Hotel PresidenttiOriginal Sokos Hotel Presidentti
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Original Sokos Hotel Presidentti Guest Reviews

4.1/5
Very Good
72 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(72)
Positive reviews(64)
Reviews with photos/video(5)
Negative reviews(8)
KK ~
Standard Queen Room
Checked in Jul 2023
Couples
25 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2023
Overall really nice and centrally located hotel. Close to the main railway station. All floors have different themes related to Finnish nature (Winter storm, Midsummer, Fairytale forest, Sisu, Tranquility) and the front desk let us choose between a couple of themes. We weren't sure what they were going to be like, but chose Fairytale forest, which was ok. The room was a bit on the small side and with a view to an inner courtyard - however this was to be expected with the room type. The room was really quiet, which was a bonus in the middle of the city! Breakfast was nice, mostly European style with breads etc. Would definitely recommend the hotel for the central location and Finnish style, if you want to experience that.
Guest User
Standard Twin Room
Checked in Dec 2023
Booked for others
115 Reviews
4.2/5
Very Good
Posted on Dec 18, 2023
Hotel location is an important consideration for booking. It is near in the central business district.
Владимир
Standard Twin Room
Checked in Sep 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2023
The hotel is good, city center, the rooms are normal, there are a lot of people at breakfast, the hall can hardly accommodate all the visitors.
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Annie tian- Solar
Standard Queen Room
Checked in Aug 2023
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2023
The hotel is very big, with a unique location. The lobby can be used for simple business meetings, and the breakfast is also good👍. It's also close to my client. Unfortunately, because of the flight luggage delay, I'm not in the mood to feel it. It's too wasteful. I will go again next time. I will still choose this one!
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LOoEwEkeat
Standard Twin Room
Checked in Jul 2023
Solo travelers
4 Reviews
4.2/5
Very Good
Posted on Aug 4, 2023
The hotel is very conveniently located next to the Kamppi Mall
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Ye Htet
Standard Queen Room
Checked in Oct 2022
Friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2022
Really nice place
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aaong86
Checked in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 10, 2024
Room is just the right size for 2 or 3 pax. Good location near restaurants and supermarket. Great sleep quality. Nice buffet breakfast. Hotel lobby is huge. Receptionists are friendly and professional. Can easily get a cab right outside the hotel.
Response from Property: Dear aaong86, Awesome review, thank you! We truly value your opinion and are more than glad, that you've had some great sleep at our hotel. Welcome again soon! Warm regards Loïs / Reception
Guest User
Checked in Mar 2024
Business travelers
0 Reviews
4.0/5
Very Good
Posted on Mar 1, 2024
A rather busy place, especially the breakfast room, but well-located in central Helsinki. The room was what you expect in the category, with a fairly good bed and quiet, mostly thanks to being an inside atrium view. A shopping mall is situated close by.
Response from Property: Dear TomOpo, thank you for your review. We do have a very central location and as a big hotel, sometimes the most popular hours at the breakfast tend to get a bit busy. I hope we can welcome you back in the future if you come to Helsinki! Kind regards Elina / front desk
Hideo
Checked in Feb 2024
Other
3.0/5
Posted on Feb 29, 2024
It was located in the center of the Helsinki. Good for connection to the other part of Finland.
Lynda B
Checked in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 15, 2024
Location was perfect within 5 mins walking distance from the main train station. We arrived after midnight to a warm welcome which was lovely after a long day travelling. Check in was prompt. Breakfast was fantastic with something to please everyone in our family and it was constantly being topped up so no matter what time you had breakfast there was enough food. The rooms were very warm and comfortable and they follow an eco friendly ethos on cleaning so the client requests if and when they need room clean or change of towels etc. which works quiet well. Helsinki is a compact city and this hotel is ideally located to all the main sites. I would definitely stay here again.
Response from Property: Dear Camper720786, thank you for taking the time to give us feedback! It's so nice to hear that you enjoyed our services. We do have a great location for a Helsinki visit. I will make sure to share your lovely review with our team and really hope that we can welcome you back someday. Best regards Elina / Front desk
Guest User
Checked in Jul 2023
Solo travelers
0 Reviews
5.0/5
Outstanding
Posted on Jul 1, 2023
The hotel was very clean and comfortable. The location was excellent with only a short walk from Helsinki Central Station (railroad). All major sites were also within walking distance. The breakfast served was among the best and most varied I've seen. And the hotel staff was very nice and helpful. The hotel was a bit pricey, though.
Response from Property: Dear StefanSonnerhed, Thank you for your review. We are happy to hear you have had a good time here and enjoyed the breakfast! We hope to see you soon again as our guest! Kind regards, Marjaana/ Reception
sekarap
Checked in Oct 2023
Solo travelers
3.0/5
Posted on Oct 18, 2023
This hotel scores high on location as most attractions in Helsinki are within walking distance. Other than the location, the hotel scores on account of sauna and pool facilities. The room was comfortable but there was no remote for the TV. I had to call the reception for a remote but they could provide one that works. The TV therefore had to be switched off manually by reception staff. I stayed at this hotel for one night (Sunday to Monday) and I was informed upon arrival that the room will not be ready until 3 pm. They offered to store my bag but didn't inform me there was no room service or hotel dining options available on a Sunday. Upon returning to the hotel close to 7pm to collect the room keys, I asked reception up to what time room service will be available. I was informed there was no in-room or restaurant dining in the premises on a Sunday. By that time it was too late for me to dine out as most shops/restaurants close early on a Sunday in Helsinki. There was no mini bar or bottled water in the room but there were tea/coffee making facilities. The toilet and wet room were not separated and this caused the entire bathroom/toilet to get wet when having a shower. I wish they had a door or shower curtain to separate the shower because I didn't like the feel of the wet floor. The hotel decor is dated and the breakfast room definitely requires refurbishment.
Response from Property: Dear Sekarap, thank you for your review! I'm sorry we did not inform you upon arrival about the fact that we don't currently have restaurant of room service open on Sundays. Also I'm sorry to hear about problems with room facilities also. It's nice to hear that you enjoyed our sauna and pool area. We will update our list of nearby restaurants so we are able to help better with dining options! Wishing you a great rest of the year, Elina / Front desk
Bernard
Checked in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 22, 2023
Overall my stay was good. I liked the pool as it was great to do laps. I found the breakfast a bit disappointing. The scrambled eggs were awful. They had no selection of coffee ( no decaf, lattes or cappuccino). Also as a non meat eater, they didn’t have much variety of cheeses to select from. The porridge was very good as well as berry compote
Martin
Checked in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 11, 2023
Great location. Delicious breakfast. The swimming pool was a bit cold though. And the sauna is only open morning and night, and not during the day
Guest User
Checked in Aug 2023
Business travelers
0 Reviews
2.0/5
Posted on Aug 16, 2023
2 small single beds, unhealthy breakfast options in a huge industrial hall and maddeningly slow and lethargic staff at the reception. I have been in line now for 30 minutes with only 4 people in front and 2 receptionists. And there is no care in the world or and accelleration at all.
Response from Property: Dear 171sb, Thank you for your feedback. We are so sorry to hear that you had a long waiting time in our lobby upon check-in and that our Original buffet breakfast did not meet your expectations. I will forward your valuable comments to the department managers so that we can take your comments into consideration when developing our services. I hope that after check in we were able to serve you according to our high standards. In addition to our Standard Twin rooms that have two 100 cm wide beds, we have multiple other room types with double beds between 160 and 200 cm of width. Our staff is more than happy to help our guests in the selection of a pleasing room type. I hope to see you again as our guest and wish you a sunny rest of summer! Kind regards, Dona / reception