Andres
March 17, 2024
Check-in was too quick, the front desk's reliance on a QR code linking to multiple, confusing PDFs for details was inconvenient. Valet parking was unresponsive, requiring me to actively seek assistance. Information about the children's passport program, which offers activities and prizes, was only obtained after repeated inquiries. At checkout, I was surprised by a mandatory $30/day amenity fee for services like digital photos and kayaking, which were not clearly communicated upfront.