Empire Hotel Hong Kong－Wan Chai Reviews

Response from Property: Dear Guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is situated in Wan Chai, Central Business District on Hong Kong island, just within minutes of walking distance of the subway station. We are pleased to learn of your appreciation and would like to thank you your kind words, also highlighted the attentive service which had made your stay more enjoyable. We look forward to having the pleasure of welcoming you back in the near future and making your stay a most pleasurable one. Yours sincerely, Empire Hotel Hong Kong - Wan Chai

Response from Property: Dear guest: Thank you for your recognition of Wan Chai Royal Hotel and for sharing your experience and opinions during your stay with us. The hotel is within walking distance to the MTR Wan Chai Station, major shopping malls, attractions, etc., and its location is convenient. The room is fully equipped with high-quality equipment and supplies, clean and comfortable. Equipped with a multi-functional conversion charging interface for guests’ convenience. In order to provide guests with the same comfortable environment as always, the hotel's local optimization projects include lighting, air conditioning, exhaust fans and interior renovations. As Hong Kong is implementing laws to control disposable plastics, the law stipulates that all Hong Kong hotels cannot provide disposable plastic bottles for water and disposable toiletries. Since its opening, the hotel has adhered to the concept of "pleasing others and pleasing yourself", focusing on service quality and details, treating every guest sincerely, and committed to providing guests with a home away from home and value-for-money accommodation service experience. Welcome to choose Huangyue Hotel again, and we look forward to having the opportunity to entertain you again and bring you more surprises. I wish you success in your work and a happy life. Sincerely, Customer Service Department

Response from Property: Dear guest: Thank you for your support of Empire Hotel Wan Chai and for sharing your experience and comments during your stay with us. The hotel is within walking distance of MTR Wan Chai Station, major shopping malls, attractions, etc., and is conveniently located. The rooms are fully equipped with high-quality equipment and supplies, clean and comfortable. Since its opening, the hotel has been adhering to the concept of "pleasing others and pleasing oneself", focusing on service quality and details, treating every guest sincerely, and striving to provide guests with a home-like and value-for-money accommodation service experience. It is an honor to receive your satisfaction. Welcome to choose Empire Hotel again. We look forward to having the opportunity to entertain you again and bring you more surprises. I wish you good work and a happy life. Sincerely, Guest Service Department

Response from Property: Dear Guest, thank you for choosing to stay at our hotel and your taking time to write a review. Our hotel is located in the central business area on Hong Kong island, just within minutes of walking distance of subway station. We are sorry to hear that your recent stay with us did not meet your expectations. Please be kindly noted that swimming pool and gym room are temporarily closed, which is shown on booking website. We do sincerely apologize for any inconvenience or disappointment caused to you. We make all efforts and do best as we can to deliver great experience to every guest. We do hope that this will not disappoint you from planning another stay with us. Yours sincerely, Empire Hotel Hong Kong - Wan Chai