Serry Beach Resort

Let's talk about the advantages first: 15 minutes from the airport, very convenient, beautiful sea view, you can see the sunrise over the sea in the morning, the swimming pool is also very large, and the hotel's all-inclusive meals are also good. But the most exaggerated thing is that the sea view room we originally booked was inexplicably downgraded to a garden view room without any reason! This is the first time I have encountered such a thing, and the hotel said that the room was full that day and it was impossible to change. The hygiene in the room is average The quality of the service staff is uneven, some are better, and some are only enthusiastic about serving white people

The girl at the reception is very enthusiastic and is the best staff we met in Serry The hotel is very new and beautiful, with an extremely high occupancy rate. It is mainly visited by European and American families, and there are fewer Chinese people The sea view room has a beautiful view and comfortable bedding. It is basically the newest hotel we have stayed in Egypt. The TV, air conditioning, and hair dryer are all very good. We booked an all-inclusive package, and you will wear a wristband when you check in. The overall all-inclusive experience is not very good. In addition to the self-service sofra, many other restaurants need to be booked, but they are basically fully booked within 4 days after check-in. We wait list to book a seafood restaurant for one night, which is very average. It is recommended to eat sofra directly. There are rich varieties and basically no need to queue. Because there are many guests, except for the buffet restaurant, the efficiency of other restaurants is very low, and the room service is also relatively slow Finally, we booked a 4 am airport shuttle, which is charged, but the driver is very nice and punctual. It is recommended for early flights

It's nice and pretty. But I can't eat the breakfast. But it's like this in Egypt. European style.

A very good all-inclusive resort hotel, very hygienic, beautiful and clean, and very quiet, very suitable for vacation. Really recommend it! The service staff are also very attentive.

The hotel looks great! but! What I am very dissatisfied about is that the remaining two non-buffet restaurants cannot be booked one day in advance! How is it possible to reserve 10 tables a day, and the restaurant that requires reservations does not serve Chinese food. The restaurant arrangements are superficial, and so are the hotel's activities. Basically, many of them have been cancelled. The only interesting thing is watching African dance at night. If it is not cancelled, should the event menu be updated? After waiting for more than 40 minutes to check in, it was too inefficient... It took a long time to order a drink, so all the points deducted from this store were deducted from the service. My room was not ready when I checked in and they upgraded me to a sea view room, which I am very grateful for. But it is really far from being a five-star resort hotel, and the staff and management need to be improved like crazy. The fried beef in the iron pot in the buffet restaurant is delicious~The cooking method of Chinese food is very suitable for the Chinese stomach~

Because one more person paid 8,000egp but refused to issue an invoice. I had to tip 8,000 when I helped open the door. When I paid 8,000, I made it clear that I had paid enough. Later, when I came back from dinner in the evening, he told me that it was 1,000 less. After I made it clear, the front desk pitifully told me that I didn’t. I can only let him pay for it, and I won't tolerate him.

The most unexpected hotel on this trip, I fell in love with it from the moment I entered the lobby. The combination of exotic style and resort style is very comfortable. Sitting in the lobby and looking into the distance, the arched swimming pool and the sea are presented one by one. In the early morning, I stood there. Watching the golden sun rise from the sea on the balcony, a wonderful vacation begins.

The hotel is very new, with good hardware, beautiful gardens and swimming pools, all-inclusive meals and all-day drinks and snacks, which is very suitable for staying in the hotel. The service is a bit strange. From the front desk to the beach waiters, although they did everything they should do, no one had a smile, especially the lady at the reception. She answered questions but looked unhappy. This is not what a resort hotel should have. state.