Pros - Well located to local munnar town, pallivasal tea factory and attukad waterfalls. Clean hotel and large rooms with beautiful views (we had a mountain view balcony room). Staff very attentive and responsive to queries. Breakfast reasonable and staff happy to make omelettes etc. We had a 1hr massage (offered a discount at 2000 rupees each). Our masseuses were very good. Cons - Staff rang us several times checking if we would attend the evening bonfire, when we will attend breakfast and dinner. This often felt a little pressurizing and disturbed our rest times. Rooms were often missing hand towels, toilet roll but were brought quickly and with a smile when asked. No air con in rooms, please invest in this! No female ***agers seen, please review your equality policies. Please consider offering yoga. Overall a positive stay, thank you to all staff.