Countryside Suites Kansas City Independence I-70 East Sports Complex Hotel Reviews
Countryside Suites Kansas City Independence I-70 East Sports Complex Hotel
4142 S Noland Rd, Independence, United StatesView Hotel Details
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Countryside Suites Kansas City Independence I-70 East Sports Complex Hotel Guest Reviews
2.1/5
22 Reviews
Verified reviewsLocation2.1
Amenities2.1
Service2.1
Cleanliness2.1
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All Reviews(22)
Positive reviews(8)
Negative reviews(14)
Guest User
Checked in Jun 2024
Business travelers
0 Reviews
Posted on Jun 20, 2024
The absolute WORST hotel ever! The pictures are FALSE advertising. The pool is completely empty with Fall leaves in it. The gazebo is in disrepair. Do NOT waste your money! The rooms are nasty! The bathroom and tub were nasty. The towels are stained and HARD. There were spiders. DO NOT STAY HERE!
Guest User
Checked in Jun 2024
Other
0 Reviews
Posted on Jun 7, 2024
Most terrible experience ever! Do not book a room here. They will not tell you there policy’s when checking in and then when finding out the policies after 10 minutes of checking in they will not accommodate you and want to steal our deposit. This place is a total scam and rip off.
Guest User
Checked in Jun 2024
Other
0 Reviews
Posted on Jun 7, 2024
Very terrible service I tired to bring a animal online it says pets are allowed and the extremely rude lady who owns the place told me I could not have my money back to go somewhere else that was pet friendly very poor service and the hotel stinks do not recommend at all
Kathleen
Checked in Jan 2024
Other
Posted on Jan 3, 2024
First, They didn't have our reservation - but gave us the last two rooms ( or so they said). No towels in one room , Tv didn't work but they did fix it , bathroom dirty - I'm guessing it hasn't been cleaned. The good thing was the manager fixed all our problems promptly - but the property needs help
Verified traveler
Checked in Dec 2023
Other
Outstanding
Posted on Dec 27, 2023
Check in was easy and staff was very friendly and nice. You do have a $100 deposit which I recommend paying in cash so you get it as soon as you check out. Room was clean with no issues. Close to many restaurants and things. Easy to find and easy on/off the highway.
Michael
Checked in Dec 2023
Couples
Posted on Dec 25, 2023
No amenities whatsoever. No refrigerator in the room. No microwave, no coffee pot. They don't even have coffee in the lobby.
Victoria
Checked in Dec 2023
Business travelers
Posted on Dec 15, 2023
The owner lied about my booking and tried to charge me more, even though I pulled up my booking. Also no guests are allowed other than who rents the room. May be a front because the hotel was almost empty and he didn't seem to mind losing business.
ron
Checked in Jan 2024
Other
Posted on Jan 16, 2024
for the price was ok, they need heat in the hallways, you could see your breath.
Brandi
Checked in Oct 2023
Couples
Posted on Oct 23, 2023
Crack heads were hanging out outside. We got our room keys and the room was filthy beds not made. Food everywhere. It took them 2 hours to get us new room keys. When we got into our new room the TV did not work. The bathroom mirror was ripped off of the wall. The safe looked like someone tried to take a blow torch to it
YodixG KutLykeD... D
Checked in Oct 2023
Solo travelers
Outstanding
Posted on Oct 22, 2023
Room was well organized and clean ! Very friendly staff and great boss man as well!! You will enjoy your stay here! They also have a very quiet atmosphere all around! Their location is great as well as far as being around great food places and the mani highway!
Response from Property: Dear Valued Guest, Thank you so much for choosing to stay with us at Countryside Suites Kansas City Independence Hotel. Our goal is to provide every guest with exceptional service and pristine accommodations, so we're thrilled both were the case for you. It's also great to read you enjoyed our relaxing atmosphere and were able to take advantage of our convenient location. The pleasure was all ours, and we hope you'll choose us again in the future. Sincerely, Team Management
Prestin
Checked in Oct 2023
Business travelers
Posted on Oct 22, 2023
Honestly, this was a last minute choice cause it was cheap. The staff gave us a room that wasn’t cleaned yet and then later in the day almost got into a fight with one of the guests. No hot water for the showers, the ac isn’t that good sometimes it smells really bad. Only decent thing about this place is the bed and pillows. I just wish I could take a hot shower.
Laura
Checked in Sep 2023
Other
Posted on Sep 27, 2023
My son got sick while staying there, the air quality was AWFUL in the room and it was hard to breathe. He had to miss more school because of his fever and just had no energy.
josh
Checked in Sep 2023
Other
Posted on Sep 25, 2023
The entire hotel smelled terrible, a mix of smoke, mold, and chemicals, if i were to guess. Bathroom was filthy. Sheets were clean, and bed was ok. Had terrible getting the tv remote to work. The outside doors require a room key to unlock, but the latch was broken, so you could just pull it open anyways. I don't know if they offered a breakfast, but there's no way I'd touch any food prepared here.
Jessica
Checked in Sep 2023
Friends
Posted on Sep 25, 2023
We booked a nonsmoking room. The room reeked of smoke. We talked to front reception, the only thing they did was give us a scented spray say that there is nothing they can do. And the hallway leading up to our roomed smelled of musty
Manny
Checked in Sep 2023
Couples
Posted on Sep 21, 2023
They check in was horrible, they gave me a room that had someone already in there and we walked into a room with a naked person. Then the receptionist asked me, “why are they in your room, If that room is yours”. They finally gave me another room which had cockroaches, the bathroom broken, just over all bad experience, I asked for my refund as obviously I didn’t stay for the two nights, I originally had booked, and the hotel denied it. If I could rate this negative numbers I would. DO NOT STAY HERE. Not worth the time and money, and hotel is filthy. Might be better off sleeping on your car.
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