White Grass Ocean Resort & Spa

“Family” hut did not have basic things like a separate bedroom, 4 chairs (or couch), 4 reading lights, or a clean/properly flushing toilet. With no competition for meals/tours, these became a daily exercise in price gouging. Management and restaurant staff were oddly and consistently grumpy - like it was a real burden for them to take your meal order or field questions about activities etc... Morale seemed super low, and especially for a holiday resort. Communal area was far too small, tired and dimly lit.. without complimentary water (let alone tea/coffee).

Fantastic ocean views and stunning setting. Perfect for watching the sun set over the ocean. The resort has a grand entrance with plenty of ornate structures reflecting the unique culture and well kept greenery. The main building was nice to hang out in. The bar options were good, a happy hour, nice food options all round, a continental breakfast also. The 'bure' accommodation was brilliant, all cozy and fine. There was a fan instead of air conditioning. The ground facilities were great, lots of minor activities to dabble in (golf, volleyball etc). Easy walking distance to snorkeling spots within the lagoon and on the outside of the reef. Transfers to the airport are available if you don't mind being dropped off super-early. Tour options are excellent. The Mount Yasur volcano tour is amazing, as well as the Blue Cave. A few minor worries about whether tours would go ahead due to weather conditions, but Mother Nature is in charge of that and was nice on the day. Some staff were highly attentive going over-and-above while others were happy for guests to pepper them with questions than providing a more proactive interaction. All services were punctual. The resort was child-friendly, offering babysitting whilst parents snorkeled. As a *** couple, we were treated like everyone else by guests and staff alike. We felt safe and welcome throughout. No issues whatsoever.

An excellent hotel and resort. The staff were very friendly and helpful. The food was excellent and the setting would be hard to surpass. The accommodation huts were clean, spacious with a nice area to sit outside and watch the sea.. They arrange a variety of excursions, if you are travelling on your own be mindful they require a minimum of two people to run an excursion, so it's best to plan and pay for which excursions you want to do when you arrive rather than in advance.