Majestic Elegance Costa Mujeres - All Inclusive

(TL:DR) Oh my goodness! I believe Majestic Elegance Costa Mujeres has potentially spoiled us for any other all-inclusive resort for some time! What an incredible experience! It is truly an all-inclusive experience, except for their off-site excursion company (GoMajestic), and their jet ski rental opportunity (Book those at the kiosk off the main walkway towards the family pool/sky lounge area!) We didn’t have much use for the butler service (1-2 times during our stay); however, Arturo was a sweetheart and very helpful! As far as tipping goes, we were recommended by others who traveled to similar resorts (Seeing as this was our first time!), to tip $1 for each drink at the bars, and $1-3 each at meals. We also did $5/day for housekeeping, because they did have to change our linens a few times during our 5-day stay. She was such a sweetheart and so efficient, so we were glad to do so. Not sure if they have teams or not, but we realized we had the same housekeeper every time, which was really neat! I’m not particularly sure if the way we approached tipping was appropriate/enough, but they were incredibly appreciative and respectful if it wasn’t (!) Highly recommend the swim-up suite with the outdoor jacuzzi! We were in room 3010 and it was absolutely wonderful - The jacuzzi was great for when the pools weren’t super warm, but you still wanted to be in water! The bubbles were very loud, but that was the only draw back! The layout of the resort itself was almost perfectly designed! The adult side is distinctly separated from the family side; the restaurants and shops weren’t far away or in the way; plenty of space to walk around and enjoy your privacy, yet still many community spaces for meeting people and making friends if you choose to! The beach was incredibly well kept. The beach was cleaned at least twice a day, with security guards walking around every so often to make sure the resort’s privacy and lack of vendors is maintained. We felt perfectly safe to walk the beach and stand in the water every night. The security guards would smile and wave to let us know we were okay, and they were also respectful of our privacy as we stargazed and chatted, soaking it all in :) The food was delicious! They accommodated everyone’s dietary needs very well, and we had so many foods to try! The buffet is great for lunch and dinner, but be sure to put reservations in for the dinner restaurant options when needed, because you don’t want to miss out! The restaurants are all included, except the steakhouse, which we plan on trying out on our next visit! Otherwise, Mar House is fantastic! We were fortunate enough to enjoy the lobster dinner there - It was some of the best lobster I’ve had in a while, and I grew up in New England! Every time we ate, the meats/seafood were incredibly tender and flavorful! I could go on and on, but suffice it to say, we absolutely plan on visiting again, and bringing friends! The resort caters to a wide range of individuals, and we can’t wait to introduce it to our friends and family! The only thing I’d say we wished was that there was one late night community space for the young adults to hangout at after Legends sports bar/club closed, because sometimes they closed an hour early, and then there was nothing to really *do* between 1 or 2am till breakfast, and not everyone wanted to invite brand new friends to their rooms 😅 We did make some great friends while we were there though, and actually have plans to visit them in their home cities this year! I hope more international visitors will be there next time though, as it seemed to be primarily Americans at the resort when we were there (!) 10/10 experience overall, and we will absolutely be visiting again soon!

Our butler, Rubi, was amazing. She went above and beyond when it came to coordinating our dinner reservations with the nightly shows. We did the romantic dinner on the beach and massages in the cenote! We had the ocean front corner suite! Gorgeous white sand and turquoise water! Food was delicious!

We loved the resort! The rooms were amazing and the staff was extremely friendly. The entertainment was fun! The food was good but there can be some improvements made as far as flavor and selections but overall a great experience.

By far the BEST resort we have stayed at Exceptional Food, Beverages and Cleanliness We would still rate it a 10/10 even thou Butler service was not existent and over rated

Weddings: at least one a day happened here and what we saw put the weddings in the middle of everything. When weddings were on the upper deck of the infinity pool it shut down part of the sitting area, the pool and the bar. The sound system was extremely loud and most nights the music went until 11 pm making relaxing or sleeping very difficult. The building facilities were showing more age than expected for the youngness/age of the resort. Some were just cosmetic issues that come with the beach proximity but much of it seemed to be due to lack of original upkeep. Once the time for our room to be ready came and went, we were getting brushed off and dismissed for an unknown reason. When I attempted to ask for an update on the room, I was told to wait my turn and he waved the back of his hand at me. I said I was already checked in and just wanted to know a time frame. I was again told to wait my turn. A front desk manager finally told us what was really happening with the room after being dropped from a waitlist and ignored. Our first night at the Resort we did not receive the room we had reserved and paid for (Elegance Club Plunge Pool Suite). We received the lowest/most basic room available. We had a Junior Suite with two small beds on the family side. The beds were so small we were in individual beds our first night of our trip.

Very clean, beautiful rooms, I personally do not like how small the shower and toilet space is. But the food was good (ate at the buffet every morning)! The DJ at the sports bar was good, but was only a good crowd one of the nights. Beach was nice and clean. Our butler was helpful except for the day our electricity went out. It was fixed a couple hrs later. It was a very laid back quiet resort. Not a big crowd( might have just been the time of year we went, mid December 2023).

This is an amazing property. The entrire experience was wonderful. The view from our room was spectacular. Id love an opportunity to come back again!

The service was not that great You have to ask few times for wine or beer at restaurants Overall we had a great time