Hampton Inn Jacksonville I-10 West Reviews

2nd time staying here heading from the north to final destination in Ft. Myers. Convenient location w/o straying too far off our main route.

I always try to stay at a Hampton. The rooms are nice and clean and the continental breakfast is better than any other hotel.

Our room was clean and comfortable. Nice large bathroom counters. Beds were comfortable. Rachel at the front desk was very friendly, welcoming and capable.

Loved everything. Especially liked the shampoo, conditioner, shower gel and lotion bottles that were provided. The breakfast was amazing! The towels were soft and fluffy. Staff was so inviting. Really enjoyed staying here. Definitely will be back!

Stayed one night at this location and facility outside was clean and front desk person was exceptional! Problems we experienced was bed was hard, pillows were very thin and lacked support, toilet in our room was clogged and did not clear, morning breakfast was lackluster with the eggs having no flavor and other items like sausage links were cold. We normally have no issues with Hampton Inn but this location was not one of the better hotels that we have become accustomed to.

This is about the 4th time we've used this location. Seems the mattresses could use a refresh, very lumpy and low spots worn in. The team is awesome, Rachel greated us and remembered us from our Christmas visit. She's very warm and inviting as are all the desk crew. I think we will probably try a newer property next time. We visit this area about every other month and sleep comfort is important

This location is always fairly decent. It seems to be an older property but maintained well. Staff os awesome for the most part. Beds are a bit soft and they didn't have washcloths when they changed oyr linens and towels? Poor execution of a basic amenity.

Great visit. Entire staff super friendly and helpful. Room was spotless and bed was comfy.

We were in town for a family member's memorial service. Several other family members were also there. Everything concerning the hotel, from check-in to room cleanliness to the breakfast buffet was excellent.

Everyone was very nice and attentative. Their food was excellent and everything was very clean. I felt safe there.

Room was basically ok but could use a deep cleaning and better quality repairs. Not much of a choice in tv channels. Staff was very good

Staff was very friendly and helpful! Clean facilities

Highly don’t recommend this hotel. You’ll be intrigued by the unusual late night visitors

Great stay for my family.