Fenggefeng
October 3, 2023
The hotel is not very kind, the prices change every day, and the room service efficiency is very poor. I had to wait for a long time to get two bottles of water. Prices in Vienna may be like this, a mess. When I wanted to issue an invoice when I checked out, the front desk said that the system was out of order and couldn't be opened. I didn't know when it would be rectified, so I asked them to contact me later. I said that the electronic one can't be turned on, so I was puzzled. I went to the front desk in person to return the key in the morning, and called me in the afternoon to ask if I wanted to check out, and the key hadn't been returned yet. This kind of front desk service is unflattering! A negative review is necessary! Really dissatisfied with your service! If I rate your service 1 point, it means you have benefited from Ctrip! If there are zero points, I won't hesitate.
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