Sterling Kodai Lake

Sterling Kodai Lake Reviews

Sterling Kodai Lake

New Kodai Lake, 44, Gymkhana Rd, near Brindavan School, LakeView, Kodaikanal, IndiaView Hotel Details
Sterling Kodai Lake
Sterling Kodai LakeSterling Kodai LakeSterling Kodai Lake
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Sterling Kodai Lake Guest Reviews

4.3/5
Very Good
42 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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Positive reviews(42)
Reviews with photos/video(5)
Akhil
Premier Room
Checked in Jan 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2023
Recommended
Satyakam J
Checked in Jun 2024
Other
3.0/5
Posted on Jun 9, 2024
The property is behind the Kodai Lake in the heart of Kodaikanal, but it’s not that close to the lake for a scenic view. It’s an old property but well maintained. Staff is friendly and service is great. But we paid 19k per night for the Suite room, which was certainly not at all value for money. The extra bedding was given on the floor with old spring mattress. Room had view of Kodai lake, but lake was far away. Had I paid 10K for this room, I would have felt okay. We had initially booked for 3 nights, but had later reduced to 2 nights and chosen an alternative resort for another 2 days. That was a great decision.
Response from Property: Dear Satyakam, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated the heritage charm of our property, as well as our friendly staff and excellent service. We regret to learn that the scenic view did not meet your expectations and that you found the room rate higher than anticipated. Your comments are valuable to us, and we will certainly take them into consideration for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Sincerely, The Sterling Holidays Team
Haaris M
Checked in May 2024
Other
5.0/5
Outstanding
Posted on May 14, 2024
Well and good experience. Security guards are friendly and others staffs also prompt and had a nice experience. Food was ok, cleanliness of property is very nice Plants are very well maintained. Room was neat and clean. Daily cleaning done by staffs.
Response from Property: Dear Haaris, Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed the friendly service from our security guards and staff, as well as the cleanliness of our property. Your compliments will be shared with our team. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Trip67325784949
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 7, 2024
service is very good and excellent room is very neat and clean nice place and good food housekeeping is very nice and good
Response from Property: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our excellent service, neat and clean rooms, nice atmosphere, and good food. Our housekeeping team will be delighted to hear your feedback as well. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Onetree_29
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 2, 2024
Stayed at Sterling Kodai Lake for just one night. The front office staff and restaurant managers are very attentive to you. Special mention to Saranya who is quite a warm and friendly person. She was quick to offer me a welcome drink while waiting for dinner. The rooms are quite large and has all amenities for a comfortable stay. Bathrooms and linen are quite clean. So special mention to Surendar and Gopi of House Keeping. The breakfast selection is very extensive and has a good choice of both continental and Indian. Front office staff was also friendly while checkout. Definitely recommend Sterling Kodai Lake.
Road04251138214
Checked in Feb 2024
Friends
5.0/5
Outstanding
Posted on Feb 24, 2024
This resorts house keeping and all are like awesome and friendly responsibile I'm comming so happy location awesome and photography useful Precila Velu Deepak I'm comfortable with all food and staff excellent And house keeping was excellent
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2024
Overall excellent. The place is ideal for a summer vacation. The staff and their hospitality very good. Food was also good. The arrangements were done perfectly. The rooms are quite big which contain all the necessary things of high standard.
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2024
We have a wonderful stay in sterling Kodai lake resort good hospitality. And good service we are recommending every holiday best experience in reception Ms Abirami given a. Good room and make as comfortable and hm ezhisabat she was done a job very good. ….,,………………………………
Ajmeras
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 11, 2024
Have been to many sterling resorts buy the Kodai lake team makes you feel so comfortable! They are always available and right from the moment we checked in where we were received by Abhirami and Prabhu with a big smile, we knew the stayvis going to be very good. Going forward the housekeeping staff Pratila and Subu who kept our rooms so neat and clean it made our room stay very comfortable. Next is the food which always makes the difference in your stay. The entire staff was very accommodating to our children's requests and they rook amazing care. To top it all, the resort manager Mr. AMAR needs a special shout out. He was so kind to our entire family it was very heartwarming. Him ***** with his team Jyoti and Umesh took amazing care of us. Thank you to the entire team and look forward to visiting again !
Response from Property: Dear Mukesh, Thank you for sharing your wonderful experience at our resort on the Bank of Kodai Lake! We are thrilled to hear that our team members, Abhirami, Prabhu, Pratila, Subu, Jyoti, Umesh, and Mr. Amar, made your stay memorable and comfortable. Your kind words motivate us to continue providing exceptional service. We can't wait to welcome you back for another amazing visit! Sincerely, The Sterling Holidays Team
shailesh s
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 11, 2024
Madasamy the room attendant really very clean work done for my room very polite fellow I will highly recommend for my sterling kodai stay. We stayed for 5days and we had very good time at sterling kodai. Staff at reception is also very polite and helpful.
Response from Property: Dear Shailesh, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Madasamy provided such excellent service during your stay. It's great to know that you had a good time at Sterling Kodai and found our reception staff to be polite and helpful. We look forward to welcoming you back again soon! Sincerely, The Sterling Holidays Team
Tour68267922057
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 10, 2024
Yeah it good and the house keeping Madasamey was great and the it was great but not like before the room was look small and but it’s great so u can have a membership it will be easy so it was making and it was maintained was good and u can visit with the family
Response from Property: Dear Guest, Thank you for sharing your feedback! We're glad to hear that you had a great time with us and that you enjoyed the service provided by our housekeeping team. We hope to welcome you and your family again soon! Sincerely, The Sterling Holidays Team
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
Sterling Kodai lake We have a wonderful stay good haspitality,and everything is good.stay was amazing all staffs are very good and specially Eng department guys are good Mr surenthar he is given a good service.mr Sathiq also good person all are good and stay was very nizz
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
Nice stay. Rooms are good. Staff is very helpful. Food is good. Please avoid taking the night Safari. The morning Trek was very good. Overall a great experience. Spend quality time with the family. Pine forest is a must visit place. Highly recommended place.
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
They have done perfect cleaning and good service in everything, velu and deepak had give good service in our times, they had been very friendly with us, they had harden near the reception which was very good to watch and take photos and comfortable with the lake near of kodaikanal
Voyage14534543922
Checked in Jun 2024
Family
3.0/5
Posted on Jun 8, 2024
Our experience was average we had to fight to upgrade our room. The bathroom was too short and there was always a problem with HOT WATER not coming. The distance between our room and the reception was too long. The jungle night safari by the resort was a complete waste of time and money. We were told an experience of 2 hrs but returned back in just 1 HR and 10 mins. We weren't able to see any animal rather than deers.
Response from Property: Dear Guest, We are sorry to hear about your average experience at Sterling Kodaikanal. Your feedback regarding the room upgrade, hot water issue, and the jungle night safari is truly valuable to us. We appreciate you bringing these concerns to our attention, and we will definitely take steps to address them to improve our services. Thank you for sharing your thoughts. Sincerely, The Sterling Holidays Team