Legasi Kampung Bharu Guesthouse Reviews

The place i terms of location is great as it is in the city of kuala lumpur hence not far to places of attraction. But, unfortunately it is the most inconvenient stay i have stayed for homestay. I travel alot so convenience is key for me. (1) Check in time was 4pm though i got to request early check in by 3pm so that helps (2) the no self check in and check out was troublesome. (Yes there were instructions of where to go and etc but it was just so inconvenient having to go to reception do this and tht, sign this and tbat when all these cna be done digitally. (3) U need to request to get access to pool so we need to 'plan' and cant randomly go (4) the furniture - table was very wobbly (5) bathroom bidet had its own way of functioning

It was a good trip, thank you 😘

Me, my wife, my kids all were subject to dirty linen and bed bugs. We raised this to the management but they insisted their sheets were clean. I volunteered to pay for the night I stayed, and refund only the nights that hadn't passed, they refused and started ignoring my WhatsApp. I went to IKEA and bought my own 300RM pillow and true enough I had no more such itches. They denied the bed bugs but look at the pictures of my son's hand.

Location: Easy access to lrt station Cleanliness: overall OK. Found hair on pillow Service: kind of late check in time. Already call 1hr before arrival and confirmation on room readiness is slow. Texted to request toilet roll and even go to reception for request still slow response in providing. Amenties: Overall OK for short stay, basic requirements fulfill

Check in and check out is fast but my deposit still not receive. Spoke with their staff and told that i will receive my deposit on 16th Oct but never receive. Contacted them again on 17th Oct and said will deposit bur never receive. Check out on 14th October 2024 and its been 3 days. I have to chase them for my deposit. This is my first time staying at a Homestay and it will surely be my last. Horrible experience.

check in: take too long time, only 1 staff at the counter. suddenly another 1 staff came and attend people q behind me. and me still waiting for the check in. the staff talking on the phone while attending me. so bad service. NO CLEAR INSTRUCTION FOR THE CHECK IN. THE RESIDENCE GOT 3 BLOCKS! Need to find our unit by our own!!! Parking instruction also not clear!!!!!! NOT RECOMMENDED FOR BIG FAMILIES with kids. Swimming Pool: The aunty not allowed my kids to enter the pool since they have ni swimming pool attire. but wearinf jersey. I saw other kids inside the pool wear t shirt & cotton wear!!! how come???? stupidity!!! The unit is okay facing KLCC, and all rooms was good. Thats the plus point. OVERALL,NOT RECOMMENDED FOR THE SERVICE. 👎👎👎👎👎👎👎

Super

Air conditioning the wind can not set. Heater water is not hot enough. Sofa stained ...... The location is good near twin towers walk in about 15 mins. Nearly have food street.

Last minute plan luckily still got room here. Checked inn was smooth. Need to standby security depo around rm200 and will get back after 2 days. Free parking for 1 car. More than that can park @ basement with chargeable. All Room aircond but living hall only fan. Depend on what type of room u choose. View from room and pool was amazing.

The units are located in separate apartments of a residential building. There is a metro station below. The house is surrounded by a very authentic area. Before check-in, clear and understandable instructions and rules are given. Great pool with great views of the twin towers. The apartment had a good panoramic view of the city.

Location is the strong point. the type of room I stayed is a twin room which there is a connected door and someone (I think an owner) stayed in the next room. They were so noisy and watched television so loudly at night. On the ground floor, there is a minimart where you can find everything to eat and for your daily uses. Bad thing, I went to the agency office early before check-in time. I have to pay for luggages deposit to go out. (maybe 30-50 MYR)

In term of cleanliness: Just check in already saw small cockroach not 1 but 5 or more small cockroach passing by the carpet, near the entrance door and sofa.. Overall location and view is the best. only few point need to improve specially the deposit return not as stated. Deposit Rm200 via bank transfer is needed before/when check in.. But deposit refund take longer time (indicate on counter within 1-2working days) but on the 4 working day i whatsapp then they reply..

- AC was working very badly - Admin ignored my question about AC in WhatsApp - they don't provide bottle of waters - they don't provide sleepers - Also difficult to find because office and the room are two different blocks

Location good except beside cemetery Check out takes too long Facility ok