Courtyard by Marriott Kunshan

Courtyard by Marriott Kunshan Reviews

Courtyard by Marriott Kunshan

No. 888 Qianjin East Road, Kunshan, ChinaView Hotel Details
Courtyard by Marriott Kunshan
Courtyard by Marriott KunshanCourtyard by Marriott KunshanCourtyard by Marriott Kunshan
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Courtyard by Marriott Kunshan Guest Reviews

4.7/5
Amazing
235 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(235)
Positive reviews(228)
Reviews with photos/video(31)
Delicious breakfast(29)
Classy environment(26)
Perfect for business trips(12)
Easy to get around(11)
Awesome amenities(9)
Quiet & comfortable(9)
Friendly front desk staff(9)
Convenient parking(5)
Negative reviews(7)
Guest User
Deluxe Room (2 beds)
Checked in Apr 2024
Business travelers
7 Reviews
3.7/5
Posted on May 12, 2024
The room is fine. Breakfast is good. Was a good option for business trip
Response from Property: Dear guest, hello, thank you very much for taking the time to leave us a review. The hotel has always paid attention to the stay experience of each guest, so we have been committed to creating a comfortable stay experience for you. You can provide your requirements to our front office or service center colleagues when you check in next time, and we will be happy to arrange it for you. You come with expectations, and we also hope that you can leave with satisfaction. Every time you travel to Kunshan, Kunshan Courtyard Hotel is here waiting for you.
Jimmy Che Yan
Deluxe Room (2 beds)
Checked in Nov 2023
Friends
3 Reviews
4.0/5
Very Good
Posted on Nov 18, 2023
breakfast price value is good, other items are reasonably well
Response from Property: Dear guest, thank you for your recognition of the catering service and quality of Courtyard by Marriott Kunshan. Momocafe restaurant is located on the 4th floor of the hotel and can accommodate 120 people for dining at the same time. The rich Chinese and Western buffet breakfast will bring you an energetic day. We look forward to your next stay.
Guest User
Deluxe Double Room
Checked in Oct 2023
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2023
Excellent service
Guest User
Deluxe Double Room
Checked in Oct 2021
Business travelers
1 Reviews
4.5/5
Great
Posted on Nov 15, 2021
Good food arround the hotel. Clean room, also the room is not smelling after smoke.
Response from Property: Dear guest, hello, thank you very much for taking your precious time to leave us a review. The hotel has been paying attention to the stay experience of each guest. For this reason, we have been committed to creating a comfortable stay experience for you, and we will continue to do so. Committed to improving staff service and product quality to create a more convenient and comfortable stay experience for you, looking forward to your next stay.
necyj
Deluxe Double Room
Checked in May 2024
Family
5 Reviews
4.5/5
Great
Posted on May 13, 2024
The room is clean, the service is good, the environment is nice, and breakfast is OK. There is a park opposite the environment, which is nice to go around, but there are people practicing singing in the middle of the night, and you can hear it on the 22nd floor. It's not the hotel's problem. The underground parking garage is shared with the commercial street. There are two large iron gates at the exit of the hotel parking lot. There is a high rise and a drop outside. The hotel set up a reminder, but my wife still accidentally sprained and fractured her bones. It's just a stone's throw away from Kunshan First People's Hospital😂
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Guest User
Deluxe Room (2 beds)
Checked in Apr 2024
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
I stayed at the Courtyard by Marriott Kunshan again after a few years and it was still satisfactory. The room facilities are well maintained and the service is warm and decent. It is a pleasant experience.
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Response from Property: Dear Courtyard guest, hello! Thank you for choosing to stay at Courtyard by Marriott Kunshan and for your affirmation of our service. We will continue to work hard to improve employee service and product quality to create a more convenient and comfortable stay for you. We look forward to your next stay.
Wanyeshenyuewan
Deluxe Room (2 beds)
Checked in Feb 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
Business hotel, generally speaking, it's pretty good. The buffet in the morning is unexpectedly rich, with a lot of varieties, basically covering all kinds of food, and there is also my favorite "tofu pudding", paired with a bowl of red soup noodles, perfect
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6/9
Response from Property: Dear guest, thank you for your recognition of the catering service and quality of Courtyard by Marriott Kunshan. Momocafe restaurant is located on the 4th floor of the hotel and can accommodate 120 people for dining at the same time. The rich Chinese and Western buffet breakfast will bring you an energetic day. We look forward to your next stay.
Guest User
Deluxe Room (2 beds)
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
During the Chinese New Year, my family traveled to Kunshan to have a New Year's Eve dinner. Unlike some New Year's Eve dinner hotels that cooperate with travel agencies, it is quiet, clean, and the buffet breakfast is also quite rich. There are not many people. The shower room is large and can be sat. The elderly at home like it very much. There is a park opposite, which is suitable for walking and leisure. The hotel is near Metro Line 11, and it is very convenient to drive the subway to the scenic spot. Suitable for home travel.
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Response from Property: Dear guest, thank you very much for taking the time to leave us a review. Kunshan is a city that combines classics and modernity. The hotel is located in Hongji Fortune Plaza, with a wide range of dining options, such as Korean, Japanese, Hong Kong, and Chinese restaurants for you to choose from; the hotel is adjacent to Huangpu City Park, which is a three-minute walk away. If you want to experience the bustling rhythm of the city, you can go to the World Trade Plaza, which is only a 10-minute drive from our hotel, to experience a one-stop service for eating, drinking, entertainment, and shopping; the 2,500-year-old Qiandeng Ancient Town is only a 30-minute drive from the hotel. You come with expectations, and we also hope that you can leave with satisfaction. Every time you travel to Kunshan, Courtyard by Marriott Kunshan is here to wait for you, witnessing your joy and discovery every time, and looking forward to your next stay.
MY
Executive Double Room
Checked in Nov 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2023
The breakfast bread and noodles are delicious. The waiters are cordial, friendly, customer-focused and considerate. The room, bathroom and ground floor were clean and satisfactory. This is my second time staying here. If I travel to Kunshan again in the future, Courtyard will definitely be my best choice. Photo sharing: Sunrise outside the room window, delicious breakfast 😋
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation of the catering service and catering quality of Kunshan Courtyard Hotel. The Momocafe restaurant is located on the 4th floor of the hotel and can accommodate 120 people for dining at the same time. The rich Chinese and Western buffet breakfast will bring you an energetic day. . Looking forward to your next stay.
Guest User
Executive Double Room
Checked in Oct 2023
Family
3 Reviews
4.7/5
Amazing
Posted on Oct 4, 2023
Although it is an 11-year-old hotel, the facilities in the room are quite new. Has it been renovated? The breakfast on the 4th floor is quite rich, good reviews! The front desk is warm and thoughtful, good reviews
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your recognition of the service staff and catering quality of Courtyard by Marriott Kunshan. Momocafe restaurant is located on the 4th floor of the hotel and can accommodate 120 people at the same time. The rich Chinese and Western buffet breakfast will bring you an energetic day. The hotel will regularly carry out maintenance of facilities and equipment, and renovation is also in the plan. We look forward to your next stay.
Guest User
Deluxe Double Room
Checked in Mar 2024
Friends
108 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel is surrounded by commercial facilities. The surrounding catering facilities are very complete. The hotel front desk staff is very enthusiastic. The hotel room is clean and tidy. The transportation location around the hotel is very convenient. Good stay experience
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to leave us a review. The hotel is located in Hongji Fortune Plaza, with a wide range of dining options, such as Korean, Japanese, Hong Kong, and Chinese restaurants for you to choose from; the hotel is adjacent to Huangpu City Park, which is a three-minute walk away. You come with expectations, and we also hope that you can leave with satisfaction. Every time you travel to Kunshan, Courtyard by Marriott Kunshan is here to wait for you, witnessing your joy and discovery every time, and looking forward to your next stay.
Abalayeshu
Deluxe Room (2 beds)
Checked in Mar 2024
Family
19 Reviews
5.0/5
Outstanding
Posted on Mar 10, 2024
This hotel is conveniently located, with free parking and a good environment. The hotel breakfast is super good, mainly Western breakfast, and you can choose any dishes. For example, eggs include: poached eggs, tea eggs, boiled eggs, omelets, rich and varied. There is also one thing that most hotels would not think of. The hotel prepares two kinds of coffee cups for guests, one is a small ceramic coffee cup, and the other is a disposable coffee paper cup that can be taken away, just like the cups that can be taken away in a coffee shop, which is very user-friendly. The breakfast room is on the fourth floor. It is very pleasant to choose a window seat to eat while looking at the scenery outside the window. The hotel is clean and the sound insulation effect is very good and quiet.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of the catering service and quality of Courtyard by Marriott Kunshan. Momocafe restaurant is located on the 4th floor of the hotel and can accommodate 120 people for dining at the same time. The rich Chinese and Western buffet breakfast will bring you an energetic day. We look forward to your next stay.
Guest User
Deluxe Double Room
Checked in Jul 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jul 30, 2023
The room is clean and tidy, and the room smells fragrant. The accommodation experience is very good. There is also an ironing board in the room, which is very considerate for those who need to iron clothes during a business trip.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for taking the time to leave us a review. The hotel has always paid attention to the stay experience of each guest, so we have been committed to creating a comfortable stay experience for you. You can provide your requirements to our front office or service center colleagues when you check in next time, and we will be happy to arrange it for you. We look forward to your next stay.
Guest User
Deluxe Room (2 beds)
Checked in Jul 2023
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Sep 11, 2023
To be honest, it's average. The service details need to be improved. Some of the bad places have not been repaired, but maybe the hotel is too old and the decoration time is long, so it's a bit old. The advantage is that it is next to the elevated road, which is quite convenient. There is a Starbucks downstairs, and you can take coffee away.
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Response from Property: Dear guest, thank you for giving us feedback on your experience and feelings during your stay. We are sorry that you were not satisfied with your stay. We have already fed back the service-related issues you raised to the hotel operations depar**ent, and we will make timely improvements. The hotel has been open for more than ten years. We have always paid attention to the maintenance and upkeep of various facilities, and the hotel renovation is already in the plan. We look forward to your next stay.
deathroom
Deluxe Double Room
Checked in Dec 2023
Business travelers
29 Reviews
4.0/5
Very Good
Posted on Dec 7, 2023
The executive lounge closed at 10:30, which was a bit early. However, I was able to sit in it for a while later. Overall it was good. The breakfast was average, nothing special.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for taking the time to leave us a review. The executive lounge is open 24 hours a day and provides light meals from 6 to 8 p.m. The hotel has always paid attention to the stay experience of each guest. For this reason, we have been committed to creating a comfortable stay experience for you. We will continue to work hard to improve the service of our staff and the quality of our products to create a more convenient and comfortable stay experience for you. Looking forward to your next stay.