Residence Letojanni

We decided to take this holiday together with some cousins. We entrusted ourselves to an agency for the choice of structures. What can I say, mid-August week, €1300 extra excluded (around €200). The structure is not only dated but I would add dangerous and dirty. The apar**ents are saved but the rest is not. Swimming pool with detached internal mosaic, stairs leading to the theater also frequented by unsafe children, with nails on the outside and rotten wood, stage with dangling electric wires, mice walking here and there. For the "restaurant" you need to spend a little more time in the description. I'll start by saying that the staff is quite kind, in fact they don't care, in fact at times they were quite desolate and embarrassed by the situation and I understand them very well. Let's start with breakfast, forget what you see in the photos and reviews because it doesn't exist. So breakfast was this: frozen croissants cooked on the spot, biscuits and rusks packaged complete with jams and hazelnut cream in single-dose trays, coffee and cappuccino (which were included in the price) from the machine, which dispensed an exaggerated quantity of water before and after the chosen drink. “Decent” cappuccino and coffee made like at the bar had to be paid for separately. Lunch/dinner: you could choose between 2 first courses and 2 second courses plus a side dish. When I gave birth, I ate much better in the hospital. Garlic and oil used excessively, pre-cooked pasta and rice, poor raw materials. We had half board, but we ate there maybe 2/3 times in the residence restaurant. Let's now move on to the restaurant: cobwebs everywhere, paint tape still on the wall, dirty chair covers, glasses with traces of lipstick, unclean crockery in general, grease smears on the plates. The animation staff, perhaps minors, went from entertainment in the morning to the sea, in the afternoon to the swimming pool and in the evening to the theater with baby dance etc. If I'm not mistaken, the girl, Margherita, also fainted one day at the seaside. The apar**ents are acceptable, with a hob which is convenient for me as I have a small child, and air conditioning. The view from our room was wonderful. I'll post some photos to give you more or less an idea. If I could go back, I would choose Sicily countless times, but not this resident. I do not recommend

Establishment left adrift. Elevators giving access to apar**ents not functioning. Flight of steps over 4 floors. Steps in poor condition. Ridiculous and almost non-existent breakfast. Wifi working haphazardly. Dirty and unmaintained terraces. Evening meals expensive and not good. Everything is left abandoned. Positive points: Spacious apar**ents, large terrace with stunning views of the bay. Swimming pool at the hotel. Free shuttle to Letojanni beach every hour..BUT.. last hour to pick you up 5 p.m. Ridiculous if you want to enjoy the shops or have an evening dinner at the seaside. Kind, friendly and attentive staff.

Residenza Letojanni Google review summary 3.8 337 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Reviews Search reviews Zea Preston-Voile 1/5 a day ago on Google I honestly feel like I have to write this review before anyone makes the mistake of being misled by the pictures online. Reality verses online is so different. It is not easily accessible unless you are super fit (we go running and paddleboarding, but the constant hill would be too much for most people). On arrival at Residence Letojanni, there was literally no-one there. We had a walk around calling out to see if we could find anyone. It literally looked like it had been deserted and had been severely vandalised. We felt unsafe. The pictures show the disrepair the hotel was in. There were broken and lifted tiles around the pool, exposed electrical wires, peeling paint, balconies that clearly had some movement and were crumbling. Granted it was a bank holiday, but not to have anyone there, nor to let us know that is unbelievable. There was no restaurant as advertised, so luckily we had hired a car, so went to find a shop to stock up on food. Whilst we gave Loveholidays and the hotel a chance to put things right on several occasions, this was not met. We were offered alternative accommodation in the sister hotel, Hotel Peppe, but this had no self catering facilities or car parking for the hire car. This would have been impossible to accept as we had already spent approximately £80 on food which largely needed to be kept refrigerated. Instead, we were offered breakfast for the duration of our stay, which consisted of cereal and pre-packaged chocolate biscuits, which was nothing like a breakfast you'd expect in a hotel. You'd expect at least toast or perhaps pastries on the continent, so we declined. The next day, we noticed a van and some promotion called ‘Big’ on it. A group of young people started to put out flags on the top area. We asked what they were doing as there were no hotel staff around and one explained that it was a stage. It turned out it was for some kind of teenage Easter camp and they were there until Sunday. They did some kind of 'staging' and put some chairs round the pool and swept up. It was nowhere near a safe place for guests. We were put in the apartment closest to all the noise and asked to be moved, but there was apparently nowhere for us to be moved to. The staff of the company kept us awake at all hours, partying after the teenagers had gone and they would literally go to bed at 3am. We reported this, but nothing was done. Photos show they had 15 chairs on their balcony (each apartment had 4). Sleeping in the day was not an option as the noise levels from the music were so loud, we couldn’t even enjoy sitting on the balcony with the partial sea view, which was overshadowed, so it was cold by 2pm. Had we been warned of an event company taking over the hotel prior to going on holiday, we would have requested to change venues. After 4 days, we cou

Great food!!! both for lunch and dinner, highly recommended, very good Chef Paolo!!! Very poor breakfast. Service at the tables and at the bar very kind and helpful. Satisfactory cleanliness. Nice and fun animation. Geographical position of the strategic structure, just 10 km from Taormina and Guordini Naxos.

I just got back from this establishment yesterday. I spent 3 days with an all-inclusive trea**ent ... Externally it would need some maintenance but internally the apar**ents are comfortable and equipped with every comfort, Reception staff always kind and helpful, the same I can say about the dining room staff, always ready to welcome and fulfill as far as possible small requests from people like me; doesn't eat many things. For fish lovers, you will find bread for your teeth, for meat lovers; like me; I would suggest a pinch of more variety, also considering the excellent quality of the products and dishes you serve (We ate very well). I would give the same suggestion for breakfast, it wouldn't hurt! (I hope it is not considered as a criticism but as an incentive to reach an even higher level). Thanks also to Giovanni and Steven, who accompany the guests to the lido that has an agreement with the structure every day and at any time ... they are, like everyone else, extremely kind, smiling and attentive. Regarding the animation team, I can say that your children will love them. Ultimately it was a wonderful experience that I hope to do again next year.

Excellent location, excellent overview, a little too far from the sea but there is a shuttle service. The entertainment guys both on the beach and in the residence are good, the two-way cables are convenient if you are near the central body, the girls at the reception are good. The only downside is the somewhat rude cleaning staff