Hampton Inn Lincoln-South/Heritage Park Reviews

was not notified that the pool and hot tub was out of order. Then when checking out the elevator was broken. Extremely disappointed in this hotel

The property was under remodeling. Not an issue other than it would’ve been nice to know ahead of time.

The hotel was under construction and there were several fire hazards. One of the emergency exits were blocked and the smoke detectors were covered with plastic and tape. When we brought this to the manager’s attention she blew it off as if it wasn’t a big deal. It took 12+ hours for them to move the pallet off stuff that was blocking the exit and the smoke detectors remained covered. Keep in mind that the painting seemed to be finished and they were to the point of laying carpet so covering the detectors did not seem necessary

There were people across the hall with their door open and we could hear every word and laugh from 10 pm to 12:25 am on a Sunday night. We called the front desk and they said they would look into it. The noise continued and when we went to check out and asked for a refund they offered to move us to another room.

The hotel was very clean and the staff were really friendly, but the 1st floor of the hotel was under construction. We were looking forward to the pool and hot tub, but they were not accessible, and we were not aware of this until check-in. Breakfast was yummy, especially the hot items.

The front desk staff was tremendous, super kind, and very accommodating. They accommodated an early check-in for my children and I after a long day of travel and the food was phenomenal at breakfast. Wonderful area to stay at. The only downside was the pool was under construction, so we could not swim, but they did offer us to go to the Genesis Club down the street to use their facilities.

They were remodeling and instead of blocking off a floor or wing there was construction going on all over. There was a gap in my door big enough I could actually stand at the door and see into the hall.

First floor was closed so kids couldn't swim. Rooms were clean and bathrooms had recently been renovated. Overall good experience would definitely go back

Very clean affordable room. Good quality breakfast. Friendly staff. One of the best hotels I have stayed out. High recommend.

This property is undergoing renovations. We stayed in one of the newly renovated rooms. It was fabulous. Just like a brand new hotel room. We were there Saturday night only so there was no work going on so there was no traffic or noise affecting us. There was lots of construction material in the hall but not in our way. The parking was plentiful and safe and free. Breakfast was adequate and all staff very friendly.

My room smelled terrible, the bathroom smelled like someone had smeared feces into the walls. I needed somewhere to stay due to the weather and being a nurse but I will not be returning. Front desk staff was helpful and kind.

We had our family Christmas get together and booked 4 rooms. Everyone was so nice!

Location is great! However, the property is in poor shape and the quite noisy for sleep needs! The heat system has issues with noise and temperature control. A pricey hotel for the conditions we found.

The people working were personable and exhibited excellent customer service.