DoubleTree by Hilton Lodz Reviews
DoubleTree by Hilton Lodz
Łąkowa 29, Lodz, PolandView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
DoubleTree by Hilton Lodz Guest Reviews
4.6/5
Great
48 Reviews
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All Reviews(48)
Positive reviews(47)
Reviews with photos/video(2)
Negative reviews(1)
Anonymous User
Twin Room
Checked in Mar 2024
Business travelers
5 Reviews
Outstanding
Posted on Mar 29, 2024
Good service!the bar is good, super great club sandwich!
Hubert Kred
King Room
Checked in May 2024
Solo travelers
13 Reviews
Outstanding
Posted on May 15, 2024
Super Hotel ! Fajna strefa spa !
Steven Kirk
Deluxe Twin Room
Checked in Jun 2023
Business travelers
6 Reviews
Amazing
Posted on Jun 27, 2023
Excellent hotel, very comfortable. Avoid room 809 as the pumping equipment room for the pool on the 10th floor is directly above and may be noisy. Very helpful staff.
Guest User
King Room
Checked in Oct 2022
Family
7 Reviews
Outstanding
Posted on Nov 18, 2022
Very comfortable, great pool, close to the center, incredible breakfast with lot of choices especially cold salmon and beef (however scrambled eggs not recommended)
nizi1005
Deluxe Twin Room
Checked in May 2024
Solo travelers
3 Reviews
Outstanding
Posted on May 13, 2024
位置和環境都不錯，對面是森林公園 超級Nice
Translate
Freedom39839740601
Checked in Mar 2024
Family
Posted on Mar 29, 2024
I was planning to visit Łódź in April. On 9th March while doing the reservation by mistake I booked the room for that night. I was trying to contact the reception desk to move it to the correct date but even though I called 15 times I was not able to connect. As it was the last minute booking I was not able to cancel it without the penalty I was charged the no show fee. On Monday 11th I called the reservation department asking if there is anything they can do to cancel the penalty charge and move my booking to April. The lovely lady from reservation department said she will check with her manager and come back to me - unfortunately that did not happen. I called week later and again I was told that they need to check what can they do… well… still waiting for the answer….
AntonioFroio
Checked in Mar 2024
Business travelers
Posted on Mar 8, 2024
Hinton is always Hilton, negative remark the employee (lady) at the reception. I was 25 min late for the check out, and she called me and invite me yo leave the room immediately. I asked if i could use a conference room or some quiet place for a conference call and she said NO, i motivated my request because the music was loud in the hotel Hall and she just replied , it is what it is. Pity as hotel is amazing , i have been here 3-4 times already and i geel sorry to write such a review just because of one employee.
Response from Property: Dear Antonio, Thank you for sharing your opinion and for choosing to stay with us. We are sorry to hear about this situation. Unfortunately we did not have any other space available, but we could have definitely handled the situation better. Your comment has been forwarded to the appropriate manager to improve our service in the future. We hope to welcome you again soon! Best regards, Agata Makarska & DoubleTree by Hilton Łódź Team
StuckinBangers
Checked in Feb 2024
Business travelers
Very Good
Posted on Feb 28, 2024
Tried this hotel for the first time after usually staying at Puro. Rooms are large and well appointed with adequate bathroom. Restaurant is excellent for dinner and breakfast. Service was fine. About 15mins walk to restaurants and bar area.
Response from Property: Dear Guest, thank you for your opinion and for choosing to stay with us. We are very happy that you have enjoyed your stay and hoping that you will visit us agin. Best regards, Agata Makarska & DoubleTree by Hilton Łódź Team.
adrianmatthews2023
Checked in Nov 2023
Business travelers
Very Good
Posted on Nov 25, 2023
Nice clean modern hotel, friendly staff. Rooms spacious with plenty of sockets and good internet connections. Bathrooms spotless and well maintained. Restaurant and bar restaurant had a good selection on the menu. Vegetarian options in restaurant a bit bland. About 5-10 min taxi ride from main *****…. Overall a pleasant stay.
Response from Property: Dear Adrian, thank you for your opinion and for appreciating our efforts. We are very happy that you have enjoyed your stay and looking forward to seeing you again. Best regards, Agata Makarska & DoubleTree by Hilton Łódź Team.
Malgorzata
Checked in Sep 2023
Friends
Outstanding
Posted on Sep 17, 2023
Very pleasant experience.We enjoyed the sauna and swimming pool. The breakfast was amazing with serving of Champagne and freshly squeezed and pressed juices!
Joanna
Checked in Aug 2023
Other
Outstanding
Posted on Aug 24, 2023
Great choice for visiting Lodz Orientarium/Zoo (10min by taxi) and connections from Kaliska station but also if you prefer staying outside the city centre. There is a nice park just opposite the hotel and you can walk to the main busy Piotrkowska Street in about 30min or just take a bus or taxi (around 15-20PLN). The hotel has exceeded our expectations in terms of food and customer service. Plenty of choice for breakfast (slow pressed juice was a bonus), evening meal was also very good and tasty (zalewajka soup was ecxellent). But the real highlight was customer service at reception, restaurant, bar, technical support - professional but still friendly and human, it does not happen often nowadays...room was spacious, good firm bed, fridge, kettle, safe; overall very happy with our stay; morning swim at their pool on the 10th floor was a great start of the day.
Verified traveler
Checked in Nov 2023
Other
Posted on Nov 14, 2023
Spa really poor and no times for treatment. Bad experience.
Guest User
Checked in Mar 2023
Couples
0 Reviews
Outstanding
Posted on Mar 16, 2023
This hotel is a bargain if you use hilton points at 20000 points a night. Breakfast is excellent, better than in many five star hotels, and it’s free for Diamond members. Parking is a bit expensive at 60 zl a night, but underground garage has decent size spots. Our room had everything we needed including iron, safe and slippers.
Response from Property: Dear Ronny, thank you for your opinion and for appreciating our breakfast. We are very happy that we have met your expectations and you have enjoyed your stay. We are looking forward to see you again. Best regards, Agata Makarska & DoubleTree by Hilton Łódź Team.
Guest User
Checked in Mar 2023
Other
0 Reviews
Outstanding
Posted on Mar 14, 2023
We came for a girls weekend out and we were super happy with the quality of the hotel - the receptionist was very patient (imagine 8 girls checking in at the same time ;)), helpful and informative, the rooms spacious and cozy, with great view to the park, swimming pool on top floor and SPA service (I went for the relaxing massage) was tip top too but the cherry on the cake was definitelay breakfast with great choice of goodies and even with your own juicer and waffle machines - that was WOW!
Response from Property: Dear Cerynka, thank you for your opinion and for appreciating our staff and hotel amenities. We are very happy that we have met your expectations. We hope that you will visit us again. Best regards, Agata Makarska & DoubleTree by Hilton Łódź Team.
Guest User
Checked in Jan 2023
Business travelers
0 Reviews
Very Good
Posted on Jan 20, 2023
First time visiting Lodz and what an excellent place to stay! The staff was super friendly and accommodating. Room was spacious and well-appointed with all the basics! I was on the 9th floor with a pretty decent view of the city. Very quiet. Though my HVAC was broken for my 4-night stay (in room temp hovered around 72-76 without the window open), I didn't want to move all my stuff to another room (that was offered multiple times due to how much stuff I'd have to completely repack and move -- the staff did everything they could to make me comfortable. The best breakfast buffet - even by American standards - was amazing. Everything from scrambled eggs and bacon to fresh fruits, yogurts, pastries, etc. Very impressive! The lounge/bar area was attractive and well-situated. The staff was attentive and friendly. The entire hotel was aesthetically pleasing. Modern. Comfortable. Safe. The only thing that this hotel could do to improve the comfort: replace the beds with newer bedding (the bed was the only thing that wasn't comfortable). I would definitely recommend and return! PS: Don't forget to bring a power converter/adapter combo!!
Response from Property: Dear Shawna Thank you very much for taking the time to share your review. We are happy that you have enjoyed your stay. Thank you for appreciating all our efforts and our breakfast buffet. Your kind words mean a lot to us. We will be excited to see you again! Best regards, Agata Makarska & DoubleTree by Hilton Lodz Team
Trending Searches
Recommended for you
HomeTowne Studios Covington, GA ReviewsArtemissoula ReviewsFun Holiday Beach Resort ReviewsRed Roof Inn Springfield, IL ReviewsBest Western Hotel Apollo ReviewsDaiya Ryokan ReviewsAllegroitalia San Pietro All'Orto 6 ReviewsIbis Styles Crewe ReviewsHotel Beatriz Playa & Spa ReviewsMoxy NYC Chelsea ReviewsClub Esse Roccaruja ReviewsJM Suites Hotel Eco-Friendly Casablanca ReviewsHomewood Suites by Hilton Denver International Airport ReviewsSpicers Potts Point ReviewsGower House Hotel ReviewsMotel 6 Cedar Park, TX ReviewsHotel Bucaneros Isla Mujeres ReviewsLe Narcisse Blanc Hôtel & Spa ReviewsBest Western Plus JFK Inn Suites ReviewsFour Seasons Hotel Mexico City ReviewsFourz Hotel Kintetsu Osaka-NambaLIZ HOTEL (Xi'an Bell Tower Muslim Street Flagship)Yitel PremiumHuaiye Residence in JiuzhaigouHoliday Inn Golden MileHoliday Inn Express (Beijing Wangjing Huacai)Campanile Hotel (Huaibei Yuxi)Roman Luxury Hotel (Wuhan Jianghan Road Wanda Plaza)Holiday Inn Express Osaka City Centre - MidosujiJI Hotel (Shanghai Xujiahui Nandan Road)