Alfa Suites & Spa Reviews

So clean place and great location..love it

Very nice place for families or couples, amazing view once you get inside, staff very helpful and friendly, very clean and tidy facility. Thanks to all staff for making our stay perfect.

The place is so luxury and so beautiful, breathtaking, greet stuff, from cleaning to reception to restaurant. Pure Turkish breakfast. So fresh, great Coffee. Pool and Spa AMAZING, massages and cleanest Turkish bath and saunas I have ever been. We extended our stay three more nights as we loved every single this about this place.

Location and surroundings are good. I paid for pool view roam but the hotel said we gave all thw pool view roam to toehr guests!!!! What an unprofessional indecent thing to do. They even did not apologize and said take another roam.!!! ******* compensated me thankfully ..but be careful from what you are paying for and what they give you...the hotel tried to fool me and said you paid for pool sode ..i showed him the reservation and it said pool view...for me i will not book in this jotel agaaain

Great overall

Only one drawback the walls were thin you can hear a baby cry and his father playing with him

Rooms are terrific. People who are working here are so friendly. Breakfast is amazing. Also the place is close to the key points that you need to see during your visit.☺

The room was facing the pool (other rooms may not have view), the room was clean. It is cleaned on request (due to pandemic protocols). Breakfast was good and filling. We watched the forest, sheep and goat herding, in the morning. Its in walking distance (long walk) to Bağdat Caddesi and Sapanca Lake. The staff was impressive, they remembered our request and informed us before turning on the air conditioner during breakfast. Promptly cleaned the room.

The staff is very friendly from the manager to the receptionests to the waiters, they are all speack english. The location is amazing with nice nature around. The swimming pool is always clean. The hotel itself is small with only around 20 villas, but has all the activities we need from swimming pool, spa, turkish bath. The mananger advise us to go to some restaurants around, they were all very nice. If i will cone back definitely i will stay here.

It was your mistake to reserve me three units while I booked one unit of three bedrooms for four adults. You charged me triple the price and I tried to contact you through live chat but no action been taken. when I informed the hotel first they told me they will refund me the extra cost for the other two villas but when check out they said it is all ********** problems and they refuse to do any refund or settlement. It was very rude from the guy at the reception and he even said he doesn’t care about my feedback or review on the website.

Great place Amazing experience Extra mile service Fun activities for families from swimming pool, scenery, playground area and animals around

Everything was just perfect I recommend

Poor WiFi

Sapancaya ilk kez geldik ve netteki yorumlarına bakarak burada kalmaya karar verdik..iyiki de burayı tercih etmişiz..sakin huzurlu yormayan bir tatil oldu.personel ilgili, konumu da çok iyi..dağ başında bungalovda kalmaktansa böylesi merkezi bir yerde kalmak daha güzel..odalar tertemiz ve minimum seviyede arap var..en azından biz varken öyleydi :) Gene sapancaya gelsem gene burayı tercih ederim