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Verified reviews
Location8.4
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(80)
Positive reviews(79)
Reviews with photos/video(49)
Awesome stay(38)
Relaxing hot springs(27)
Classy environment(13)
Tasty dinner(13)
Offers pick-up/drop-offs(7)
Large rooms(7)
Quiet & comfortable(7)
Many amenities(6)
Negative reviews(1)
Anonymous User
Satoyama Hutte Type G
Stay Date Aug 2026
Couple
8 Reviews
10/10
Outstanding
Posted on Sep 30, 2026
The room hotel is comfortable. The service is good. The onsen is nice. The meal is yummy.
Guest User
Moderate Japanese Room
Stay Date Jul 2026
Family
10 Reviews
9.5/10
Amazing
Posted on Sep 5, 2026
We stayed in a triple room this time, which had a balcony. They helped us set up the futons for dinner. The room was clean and tidy, and the sodas and snacks in the room were complimentary.
Both dinner and breakfast were kaiseki multi-course meals. The ingredients were fresh and very satisfying.
There were two free massage chairs on our floor, and a stargazing area on the rooftop. We could actually see stars at night, and it was incredibly quiet and comfortable.
The hot springs offered both indoor and outdoor baths with a beautiful environment and full amenities, including free popsicles.
In the lobby, there was a self-serve marshmallow roasting station with unlimited marshmallows. There was also a souvenir shop.
A special reminder: the latest dinner time is 7:30 PM, so you must check in early. We drove there, and it was already dark. Be careful to turn at the intersection by the road, as there aren't many lights, and you might miss the entrance.
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6/11
八仙嶺食神
Satoyama Hutte Type H
Stay Date Aug 2026
Family
13 Reviews
8.5/10
Very good
Posted on Sep 15, 2026
This is a hotel in a remote area of Shikoku. There aren't many rooms, but they are very clean. The dinner had a lot of local flavor. The private onsen (bath) was excellent. What I appreciated most were the two delicious bottles of milk delivered in the morning.
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Daozhi
Satoyama Hutte Type H
Stay Date Jul 2026
Traveling with friends
24 Reviews
10/10
Outstanding
Posted on Sep 4, 2026
Extremely quiet and beautiful, the room's balcony is very large with great natural surroundings. The meals are a set menu, and overall very good with fresh ingredients. They deliver milk in the morning! The hot springs are separate for men and women, and they switch at night and during the day, so if you go twice you can experience all the baths! Plus, they even included a complimentary 1-hour private hot spring room! A really great experience!
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6/9
Guest User
Moderate Japanese Room
Stay Date Jul 2026
Family
11 Reviews
8.0/10
Very good
Posted on Aug 27, 2026
A good under 30 mins drive from airport. Maybe a bit hot to walk up those main, if booking is away from the main building
Guest User
Satoyama Hutte Type I
Stay Date Jun 2026
Family
23 Reviews
10/10
Outstanding
Posted on Jul 11, 2026
I was very satisfied with my stay this time! The hotel's overall environment was clean and tidy, and the room was spacious and bright, with complete and well-maintained facilities. The bedding was comfortable, allowing me to sleep soundly through the night. The front desk staff were very enthusiastic and efficient with both check-in and check-out, and patiently answered all my questions. The location is also very convenient, with easy access to transportation and a wide variety of dining options nearby. Overall, it offers excellent value for money. I highly recommend it whether you're traveling for business or leisure, and I'll definitely choose to stay here again if I have the chance!
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Guest User
Moderate Twin Room
Stay Date Aug 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Oct 3, 2026
Beautiful and peaceful area
Guest User
Moderate Japanese Room
Stay Date Apr 2026
Traveling with friends
18 Reviews
8.5/10
Very good
Posted on Jun 3, 2026
people are nice and the place is clean, surrounding by many wild plants and must be beautiful when it turns into autumn.
Anonymous User
Moderate Twin Room
Stay Date Mar 2026
Couple
6 Reviews
10/10
Outstanding
Posted on Apr 6, 2026
This ryokan was absolutely perfect. The service and facilities were of the highest standard. It felt like a paradise in the middle of the mountains. The outdoor bath overlooked a waterfall and a stream, and it was simply perfect. Unfortunately, we could not really go hiking because it rained, but it was still such a pleasure to spend the whole day in such a beautiful hotel.
Guest User
Moderate Japanese Room
Stay Date Feb 2026
Family
2 Reviews
9.0/10
Great
Posted on Mar 24, 2026
Our family of four really enjoyed our stay. The room's ambiance and facilities were excellent, and the location was perfect. The hot springs were well-equipped, and although there was a slight smell typical of recirculated water, we were still satisfied. The food was stylish, delicious, and enjoyable. Everyone in the family said they'd love to go back. All the staff members were also very kind and helpful.
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Guest User
Twin Room With Open-Air Onsen Type A
Stay Date Aug 2026
Family
11 Reviews
6.5/10
Posted on Sep 9, 2026
Frankly speaking, I chose this hotel with the expectation that its service and hospitality would be well above those of comparable properties. Unfortunately, the overall experience fell considerably short of those expectations.
The driver who picked us up was particularly disappointing. He appeared reluctant to assist and did not offer any help with moving our luggage into the vehicle. This was a poor first impression and was quite inconsistent with the level of hospitality one would expect from a hotel of this positioning.
To be fair, the other members of staff were exceptionally attentive, courteous and eager to help. Their efforts deserve recognition. Unfortunately, however, even their excellent attitude could not compensate for the very disappointing quality of both dinner and breakfast. I found it particularly difficult to accept that a tiny cube of watermelon was presented as the fruit serving. The portions were small, the presentation underwhelming, and, most importantly, the food itself lacked the quality and flavour I had expected.
The room was also considerably smaller than expected. More concerning, however, was seeing staff apparently expected to perform multiple roles — from reception duties and carrying luggage to serving guests in the dining room. This seems neither reasonable nor fair to the employees, and inevitably affects the overall guest experience.
What disappointed me most was the impression that excessive cost-cutting has been allowed to compromise both the guest experience and the working conditions of the staff. The dedication and hospitality of the employees are evident, but management should not have to rely on their goodwill and hard work to compensate for shortcomings in staffing, accommodation and food quality.
For these reasons, despite the exceptional attitude of several staff members, I cannot give the hotel a high rating. The management should seriously reconsider whether its current approach reflects the standard of hospitality that guests are entitled to expect at this price level.
Guest User
Satoyama Hutte Type G
Stay Date Jul 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Sep 8, 2026
I was there solo and in summer, but it would be ideal for couples, and the hot baths would be more enjoyable when it's a little cooler. But i found it relaxing nonetheless, and it's a beautiful location for long roadside walks, if you don't mind sweating.. its very hot & humid in August. There are some really nice views once you get up high, but make sure you use insect repellant and take water with you. It's very isolated, so don't expect a convenience store down the road. Staff are friendly, food is good and the shuttle service made it easy to get there.
Keith077852
Moderate Twin Room
Stay Date Jun 2025
Solo traveler
77 Reviews
10/10
Outstanding
Posted on Jul 23, 2025
Absolutely beautiful hotel. The mountains around are so nice. Both the staff and the hotel services are top class. A must-go place for a good rest.
Guest User
Twin Room With Open-Air Onsen Type A
Stay Date Apr 2025
Traveling with friends
21 Reviews
9.0/10
Great
Posted on May 13, 2025
Very nice ryokan style stay, exclusive but a far from amenities like family mart or 7/11 store. However, the hotel is quite self sufficient. Booked 2 nights stay with dinner
Siukwang
Japanese Western Suite With Open-Air Onsen Type E
Stay Date Feb 2025
Couple
2 Reviews
10/10
Outstanding
Posted on Mar 26, 2025
I highly recommend this hotel for those seeking a quiet hot spring experience away from crowds. It is located a bit remotely from the city and surrounded by nature, which I absolutely love!
Driving here is quite accessible. Since I planned to stay for more than one day, they provided a free pickup from the Kotohira JR Station, which is also very convenient. All the staff members are friendly and helpful.
This low-density hotel has around 26 rooms, so it sells out very quickly, especially during peak season. There is a small gift shop, but I found everything I needed there.
The room met my expectations, offering enough space with an outdoor deck and a private hot spring tub. I could hop into the hot spring tub anytime. If in the summer, I would be sitting on the outdoor deck to take in the views of the woods and nature, listening to the birds sing. The lotion provided is of very good quality; I use it every time I finish in the hot spring, as it smooths my skin. I should check if the gift shop sells it.
The minibar is well-stocked with coffee and tea, and a 2-liter bottle of water was provided, along with a filtered water tap in the washroom. The public hot spring is spacious, allowing for plenty of privacy.
One thing I wasn't sure about was that they provided us with a twin bed room. Since I was there with my husband, we expected a double bed room. We didn’t check with them about it because we decided to use the futon bed instead, which was surprisingly comfortable. I ended up sleeping even deeper than on a regular bed.
We were also confused about the futon bed setup requiring an extra charge, guess it was considered an extra bed. However, they arranged it for us without charging extra, which we really appreciated!
The dining experience was fantastic as well. There are different sessions in the restaurant, and they assign different tables for each meal, making it feel like dining in various restaurants. The service was very professional, with the staff explaining each dish to us. Even though one server covered two tables, I felt like they were serving us privately and gave us enough personal time.
The restaurant closes after breakfast and before dinner, which gives you a great opportunity to explore the area during lunchtime. There are also delicious udon restaurants nearby. Just a heads up, though—I didn’t notice any room service available, so if you want snacks in your room, it’s a good idea to prepare your own.
I am looking forward to staying in their other branches!