Don Pelayo Pacific Beach Reviews

At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel), We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back

The room was the noisiest experience I’ve ever encountered. Throughout the night the street traffic with music blaring never ceased. The window treatments were peppered with gaping holes. The internet service kept going in and out. I checked out after one day and they charged me for 3 days which I booked. It was immediately intolerable the first night. The staff did not speak much English. They could not get a hold of a manager to speak with for three days Has I been more patient with the staff they would have given me another room son they said three days later. Big deal!!! I should not have been charged for the night I was there it was so bad. They scammed me.

Everything was good, the location, the restaurant and everything. We only had a problem with the smoke detector that out of nowhere at night started to sound horrible every so often, but then it was removed. Room 418, other than that everything was pretty good.

Everything excellent

The room was extremely poor and very short. It looked like a guest house from the 1990s. There was no coffee machine and no soundproofing. The bed - if it could be called a bed - was as hard as a wooden board. All the items felt older than the history of the hotel. The breakfast was... Expensive and unpalatable. There are no programs on TV. The advantage is that you can really see the sea and the staff are friendly.

Excellent atention

Very good experience, friendly staff, very clean room, and a restaurant with good seasoning

The arrival was perfect since our plane arrived very early and they attended us with the best availability and we were able to check-in before the scheduled time, all the staff are very friendly, they are 100% with the sanitary measures of the pandemic, The rooms are super clean and comfortable, in addition to having very nice views of the sea and the boardwalk.

Very good

I didn’t like how there was noise in the hallways I know it won’t always be there but when I stayed that happened. It isn’t the cleanest but it’s average just can be cleaner.

Good location, good size rooms ,very clean rooms. Only bad thing was the small drive way in front of the hotel for 2 cars only. I will book this hotel again in the future.

Great ocean view but on a busy street; very noisy traffic at night

There was no internet and i reported, they never fixed and I needed to work. Also the phine did not work and had to went down to report the failures. At the time of check out i asked service for my luggage but they didn´t arrived, I had to ask again losing time.

Great hotel and great location but Wi-fi huge let down it was terrible . That’s the only downside to this lovely hotel.