Chantico Inn

I really want to love this place. It's charming, staff is really friendly but the building has toxic mold. I was first put into room 00 and I noticed a bubble of paint on the bathroom wall indicating past water damage, so I was suspicious. I also had to open the toilet tank as the toilet was malfunctioning and the whole inside was covered in mold. I noticed all this a few hours after check in, but since there is no front desk person all night, I was sleepless and coughing until the next day when I was able to get switched to another room. The employee was very helpful and immediately got me taken care of to another room upstairs, although even that room had visible mold beginning to grow in the tile grout in the shower and visible water damage from a really strange installation of the sink that was super loose. I have just come out of a toxic mold situation in my own home so I am much more sensitive than most people at this time as my system is overloaded with toxins as I detox, so most people probably would not have such a severe reaction, but please let my suffering not be in vain. Chantico Inn management needs to hire a professional mold inspector to assess the hotel and remediate, for the safety of employees and all guests. In addition to the mold, after I checked out they overcharged me for "additional taxes" without my prior consent so I am still waiting for a resolution on that. If I'd had the money I would have gone to another hotel but I could not swing it.

Room smelled of bleach upon entering but was filthy. Socks, candles, cigarette lighter, dirty napkin all found on floor. Hair could be seen in shower drain. Literally was afraid to touch anything! Room was in terrible condition: broken blinds and bed frame; uneven & dirty floor; height of furniture and appliances all awkward (extremely high bed and sink). Too much to fix! Very uncomfortable overnight work trip. Couldn't wait to leave. Please AVOID room 14 at all costs.

Lovely little place, unfortunately it was Dirty…hair and eyelashes in the sheets, we had a wet chair that I unfortunately sat on and stained my satin skirt…just felt uncomfortable but had no other choice at the time. Staff was very friendly . Wish the outcome was different

We booked the king suite with a fireplace but the fireplace did not work because they said “the handyman did not come to fix it. When I told them I booked it because it had a fireplace they said “we didn’t know you booked it because it had a fireplace.” An hour later they came to our room and told us they had a room with a fireplace that worked but we had to leave for a party and could not switch rooms. I asked they could credit us back for the fireplace not working but they have not responded.

Place looks cute from the outside but the rooms are very dated, with very dated and worn furnishings and horrible lighting inside the rooms. Was very disappointed - even considered moving to another hotel. Can't believe those are the rooms you get for almost $400 per night! I booked a suite too - but we only got what seemed to be a standard room - it was not a suite at all - just a room tiny bathroom and an old soaker tub in the corner.

The neater gave off a terrible odor (it clearly had not been serviced or cleaned) and the gas fireplace didn't work. They moved us to a different room. That was better, but still a weird room. Lots of space given over to a jacuzzi tub--but no closet for hanging clothes, poor lighting, chintzy amenities. (I've never seen such tiny bath soap.) I asked for decaf coffee and a shower cap--they weren't sure they could provide them, though they did end up delivering both. And this was an expensive room! The staff tried to be accommodating, but the room was very disappointing given the steep price.

This has been the worst hotel experience of my life!!! do yourself a favor and avoid this hotel. There was a leaking in the ceiling right over the bed, everything was wet and the managers solution was to put a bucket under the leak and even asked me if i wanted to stay in the room anyways (on a wet bed!) When I refused, they offered a room in a hotel two towns away. (This was late at night and everything on Ojai was booked for a film festival) so i went there, THE WORST HOTEL ever, dirty, everything broken and dangerous. I decided to cancel my stay and had to pay a ton of money to find a solution somewhere else since everything in town was booked. The hotel owner called me the next day to YELL at me in the most insulting way, an extremely rude and immature person, cant even believe how someone who just had their guest go through such a horrible experience has the audacity to call them the next day to yelled and insult them. She did not refunded my money for a whole week stay even though they didnt have a room for me, other than their flooded room. I also heard people saying they have had some pieces if the roof falling because of the leaks, this place is not safe! When i mentioned that the owner yelled even more. A day after someone from staff called to offer a room on a beach property(????) which i declined, all i wanted was my money back and they just refused. AVOID this place, leaks, dirty sheets, dirtier carpet, ***** in bed, blood in sheets, broken WC…

Kasey that checked us in was great very friendly and helpful. First room we were given was odd, in lobby with lock on the lobby side. We moved to a different room tv and cable not even hooked up. It is very walkable to downtown area.