Hyatt House Mexico City Santa Fe Reviews

The wifi was great. Room was great. The pool was heated. The gym is as decent.

There were cockroaches and I got bit on both arms by something. A total of 9 bite marks. The staff was great but it wasn’t the cleanest.

Room was not as good as in past experience. Breakfast was very good. Location was good for our visit.

One of my favorite hotels in Mexico City for business trips to the Santa Fe area. Good value. Attractive lobby, business center, rooms, and restaurant. Not lavish but something about the lighting and decor makes it unusually attractive. Hangers for female travelers. One bad thing: blow dryer is so weak it takes forever to dry your hair. Pack your own.

Mostly liked…efficient,professional.Check in ,the man(didn’t get his name,he was too self important ) treated me like a second class citizen.But Alexa ,at the desk,went out of her way ,to make up for his unkind behavior.I am a kind person and not accustomed to this behavior.I travel world wide at least 2X yearly. The room service and cleaners were very professional and efficient.I had to spend 4 extra days in the hotel,in my room,before my doctor would release me.

Everything was really good. Great value for the nightly rate. The only thing I missed were some water bottles in the room. And also the ice from the ice machine on my floor was kind of yellowish. Didn’t look safe to drink. But the service from the very friendly staff, breakfast options and location were great

Everything was very good I definitely recommend this facility

Very clean and professional. Would definitely go back.

Nice location, great service, amazing breakfast

Great attention from the staff

I love this hotel and stay here whenever I have business in Bosques de las Lomas or Santa Fe. Ample room, good value, frig and microwave, decent buffet, nice lobby area with comfortable seating (sofas, etc.) for receiving clients and conversing quietly with them, easy to find, safe parking in the shade, friendly and attentive service, sufficient outlets and places to charge devices on, good lighting for reading in bed, good tv channels for business news from France, Spain, London, and the US as well as many sports channels. No off-putting decor but instead neutral. Hangers and closet rod height work for women as well as men. Lots of drawers. All for a good price.

I liked everything especially that its 2mins away from ABC hospital and the staff speaks English. Offers very good breakfast

The staff are very kind and accommodating. The breakfast (included) is excellent. The rooms are quite large and comfortable.

Right next to ABC Hospital with a connecting tunnel. Close to a shopping centre and restaurants. Excellent breakfast and very comfortable beds.