Name: Hyatt House Mexico City Santa Fe
Address: Vasco de Quiroga 4001, Santa Fe, Contadero, Mexico City, Federal District, 05348, Mexico, Vasco de Quiroga 4001, Santa Fe, Contadero, Overseas, Mexico
Rating: 4.3

Hyatt House

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The wifi was great. Room was great. The pool was heated. The gym is as decent. 

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24-hour front desk

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Swimming Pools

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Pets allowed

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Unfortunatelly,although in a great location, hotel Administration clearly has a problem.  We are Hyatt members and this experience has not been pleasant for what is paid.  Restaurant service any time after breakfast is terrible..food bad old refrigerated tast and bar service poor, not attentive to the public, doesnt know how to serve great or anything..  We have not been the only onces complaining today.. lack of experience and training of the personnel is clear as they dont know how to serve and anticipate themselves to the service.  Again, food is real bad.  People have come and left today because they were not being attended and no interest seems to come from the people on duty.   We reserved a different room on the web because our bed was real bad.  We are suppose to get the check in today to a better room and room is not available yest, its after 3 pm.   Anyway, I think this is our last time staying here, sorry to say and I have to share to make you head Management know that your service here should be expected to be 100 times better than it is...food here in Mexico is amazing, who is in your kitchen?     Why are you not traning your people?

Very clean and comfortable hotel, breakfast is great and free omelete can be made, the dining environment is also very good, and the service staff are very patient. The hotel room is very large and the decoration style is very comfortable. It is a good choice for tourism or business trip

The staff was amazing very welcoming always exceeding or expectations restaurant was amazing everything they made with tuna was delicious housekeeping ladies are amazing and very helpful always doing the extra to make our stay the best. 

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28.5km from Benito Juárez International Airport

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Discover 101 Hyatt House Mexico City Santa Fe reviews, rated 4.3 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hyatt House Mexico City Santa Fe Reviews: 101 Verified Reviews Latest 2024 | Trip.com

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Hyatt House Mexico City Santa Fe Reviews

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