Grand Hotel et de Milan - the Leading Hotels of the World

Grand Hotel et de Milan - the Leading Hotels of the World Reviews

Grand Hotel et de Milan - the Leading Hotels of the World

Via Alessandro Manzoni, 29, Milan, ItalyView Hotel Details
Grand Hotel et de Milan - the Leading Hotels of the World
Grand Hotel et de Milan - the Leading Hotels of the WorldGrand Hotel et de Milan - the Leading Hotels of the WorldGrand Hotel et de Milan - the Leading Hotels of the World
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Grand Hotel et de Milan - the Leading Hotels of the World Guest Reviews

4.5/5
Great
74 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(74)
Positive reviews(69)
Reviews with photos/video(5)
Negative reviews(5)
Guangtoucai
Deluxe Room
Checked in Aug 2023
Family
40 Reviews
4.0/5
Very Good
Posted on Aug 5, 2023
Hygiene: Bath towels are not white enough, hard and thin, and the shower is operated in the bathtub, which is a risk of falling, which is not conducive to older guests. The location of the hotel is very good, it is very close to the cathedral, Galleria Vittorio Emanuele II, Sfortorza Castle and other attractions, all within a 15-minute walk.
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Guest User
Junior Suite
Checked in Jun 2023
Couples
6 Reviews
4.7/5
Amazing
Posted on Jun 23, 2023
The hotel is located in an excellent location in Milan, in the center of shopping paradise, less than 10 minutes walk from Milan Cathedral. The hotel is relatively large and the service is very good. It is an old top hotel.
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Response from Property: Dear Guest, thank you for such a nice feedback! We really appreciate that you enjoyed your stay with us. We look forward to welcoming you back soon.
YKPSUSAN
Deluxe Room
Checked in Apr 2024
Solo travelers
20 Reviews
4.7/5
Amazing
Posted on May 9, 2024
Old facilities, expensive
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Response from Property: Dear Ykpsusan,thank you so much for your feedback!By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla FalzoneDirector of Operations
Guest User
Superior Room
Checked in Oct 2021
Business travelers
16 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2022
The location of the hotel is very good. It takes about 5 minutes to walk to the Cathedral of Hundred Flowers. Next door is the flagship store of Amarni and the Amarni Hotel! Go shopping! The hotel is an old building with a European flavor, and the interior decoration is also in an old European style. It is very good and the a**osphere is full! Shopping is very convenient! Great for business trips or shopping!
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Response from Property: Dear Guest,Thank you so much for your recent stay at the Grand Hotel et de Milan.The team and I are very pleased to read that you had a very positive experience during your sejour.We look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager
Fubangyang
Classic Room
Checked in Dec 2021
Couples
21 Reviews
5.0/5
Outstanding
Posted on Dec 26, 2021
very good hotel very good service
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Response from Property: Dear 傅邦洋,Thank you so much for your recent stay at the Grand Hotel et de Milan.We are pleased to read that you experience with us was very positive.We look foward to welcoming you back in the nearest future.Warmest RegardsAndrea PiantanidaGeneral Manager
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
The only place I will stay in Milan!! Would come back even if only for the incredible staff, however, the hotel itself is stunning. Andrea and Sergio from the Concierge made our entire stay! Would return just for them! They went above and beyond to make us feel like VIPs everywhere we went. Thank you so much! The hotel itself is absolutely gorgeous. A piece of history perfectly preserved. The rooms are old world charm with modern amenities. The view was absolutely stunning. The entire staff was super friendly and accommodating. I felt like I was right at home. The breakfast was lovely, the lounge bar had great vibes, and the location couldn’t be more perfect. You can walk to everything, the opera, shopping, the duomo. Wish I could actually live there. See you soon!
Response from Property: Dear T3621HOchristinaa, Thanks a lot for your lovely review! We are very pleased you loved your stay at the Grand Hotel et De Milan and we will share your kind words with the rest of the staff, who are always at complete disposal and really committed to personalized service. We are really looking forward to welcoming you at our hotel again. Best Regards Carla Falzone Director of Operations
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 17, 2024
Everything we had hoped for in a classy hotel like this. Staff were endlessly helpful and everything was comfortable and stylish. I have a check-list of things in an hotel room, and was very impressed with the fact that all were here. This is a rare thing. Hard to fault the location for anyone visiting Milan and wanting to be in the heart of the city. We would happily return when in Milan in the future.
Richard C
Checked in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 25, 2024
I stayed at four luxury hotels earlier this month while traveling in the Lake Como region as a single 70 year old traveler. The Grand Hotel Milan was by far the most welcoming and enjoyable. I was particularly impressed by the fact that its rooms although part of a grand historic hotel are designed for 2024 and not 1924 or 1824 as a number of other hotels I went to were. The staff is outstanding.
Response from Property: Dear D5330TQrichardc, We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan as well as the comments about Hotel peculiarities! We give great importance to the comments of our guests and we are happy to read that our guests appreciate and are satisfied. Hoping to have the pleasure of welcoming you back so on, we send our Best regards Carla Falzone Director of Operations
LizBRJ
Checked in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 5, 2024
This is a really great hotel with a kind and helpful staff. I loved my suite with a private terrace. And the location is within walking distance to everything!
Response from Property: Dear LizBRJ, thank you so much for your lovely review. We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan! It was a pleasure to have you staying with us and we hope to have the opportunity to welcome you back very so on. My warmest regards Carla Falzone Director of Operations
Carla D
Checked in Oct 2023
Family
4.0/5
Very Good
Posted on Oct 8, 2023
Great location! The terrace suite was very nice with a medium-size living room, a good size bedroom with a king-size bed and plenty of closet & drawer space. The bath was all marble with a walk-in shower. Unfortunately the grand lobby of the hotel was 99% closed, undergoing renovations. So we were unable to see, or use it.
Ratan K
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 18, 2024
Excellent 5 star hotel - true old world charm - you feel like you're in a romantic 1900 novel Very good service Highly recommended for anyone going to Milan and looking for a 5 star luxury experience in the heart of the city right next to all the main attractions for sight seeing and shopping
Response from Property: Dear Guest, thank you so much for taking the time to review the Grand Hotel et De Milan on TripAdvisor. We give great importance to the comments of our guests and we are happy to read that you have appreciated the true old charm of the hotel and the service of our staff. It was a pleasure to have you staying with us and we hope to have the opportunity to welcome you back very so on. Warmest regards Carla Falzone Director of Operations
Paul
Checked in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 7, 2024
Wonderful hotel with great service, clean and comfortable rooms, lovely old-world charm and architecture.
Sharhzad
Checked in Jan 2024
Other
4.0/5
Very Good
Posted on Jan 13, 2024
Location, I love shopping luxury clothes and shoes, best location, I didn’t need to get transportation to go to restaurants and shopping
Olga N
Checked in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 10, 2024
It is renovated nice hotel with the perfect location! Good service, attentive staff. Close to La Scala, main shopping streets, main square. Rooms are big, in different colors, however light and not overload by furniture, ceilings are high. Sound insulation is not amazing, you could hear upper floors.
Response from Property: Dear Guest, thank you so much for your feedback following your stay in our hotel. We are always doing our best in order to fully satisfy our guests and your comments and opinions are very important. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again so on. If we can be of assistance in the future, please don't hesitate to contact us. Best regards Carla Falzone Director of Operations
Guest User
Checked in Jul 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jul 8, 2023
Always a pleasure to come “home”. We had a wonderful upgrade. The bellboy service is very good, the garage service - although now quite expensive - is good. The breakfast buffet has an excellent selection of food for every taste. Service is very pleasant. I only missed the little attention gift which LHW members usually get.
Response from Property: Dear Jeanpierref879, Thank you so much for your recent stay at the Grand Hotel et de Milan. We are very pleased that we are your 'home' in town. I am sorry for your bitter note on the welcome gift, the team and I will make sure that do not happen again. We all look foward to welcoming you back; i would like to take the occasion to share that by the 19th September we will open a new restaurant in cooperation with a two Michelin stars Italian Chef. Warmest Regards Andrea Piantanida General Manager