PrideInn Hotel Nyali

Reviews of PrideInn Hotel Nyali

PrideInn Hotel Nyali

Behind Nakumatt Nyali, Maheshi Doshi Road, 2nd Avenue, Mombasa, 80100, KenyaSee Hotel Details
PrideInn Hotel Nyali
PrideInn Hotel NyaliPrideInn Hotel NyaliPrideInn Hotel Nyali
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1 night

Guest Reviews

8.6/10
Very Good
68 Reviews
Verified reviews
Location8.4
Amenities8.5
Service8.6
Cleanliness8.7
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All reviews(68)
Positive reviews(46)
Reviews with photos/video(6)
GP YOON
Standard Room
Stay Date Jun 2025
Couple
2 Reviews
7.0/10
Posted on Jul 15, 2025
It was a small but lovely hotel. Hotels in Mombasa have a lot of problems, and I expect further efforts to be made depending on the attitude of the staff and management. Thank you.
Guest User
Standard Room
Stay Date Jul 2024
Couple
2 Reviews
9.0/10
Great
Posted on Sep 12, 2024
Hotel is small but quiet, comfortable rooms, swimming pool is not deep enough for adult people to swim.Stuff was very friendly.Problem was in restaurant with Chef.
Ibrahm
Standard Room
Stay Date Sep 2024
Family
1 Reviews
9.0/10
Great
Posted on Oct 23, 2024
Excellent staff Clean and well maintained Good food . Will com again
Guest User
Standard Room
Stay Date Dec 2023
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Jan 15, 2024
Excellent service and friendly staff. The food was excellent and their facilities well maintained
Guest User
Suite
Stay Date Jun 2022
Family
1 Reviews
9.0/10
Great
Posted on Jul 25, 2022
We had a great experience staying at this particular hotel. The service was amazing. We were provided an extra bed for our daughter within minutes of requesting it. Thank You. The Hotel was beautiful inside the rooms and the surrounding outside pool area.
Iuliia_P.
Standard Room
Stay Date Feb 2025
Traveling with friends
11 Reviews
9.5/10
Amazing
Posted on Apr 1, 2025
A small cozy hotel with a good atmosphere. The breakfast is decent, you won't go hungry. The room is small, you can only fit two suitcases, but it was enough for us for 2 days. African music plays by the pool, it was atmospheric. The location is safe, for us, two girls, it was very important! We had lunch and dinner in the department, everything was delicious. Good cocktails. I can recommend!!
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Winnie C
Stay Date Mar 2025
Business traveler
10/10
Outstanding
Posted on Apr 4, 2025
The food is amazing, with a home feeling to it. The chef(s) gives a personal touch. The ambiance is good too. The conference facility is good enough for small groups. The team is flexible and make exceptions to your request, also very courteous. Overally, exceptional services
Response from Property: Dear Winnie, Thank you for taking time to share your feedback with us. It is an honor to note that you enjoyed the services and that our chef curated you with a personal touch that made the whole experience have a homely feel. We have also noted that you liked the ambience and the flexibility in our staff while attending to your requests in a courteous manner. Looking forward to hosting you again for more memorable and exciting experiences. Kind Regards Denis Kimani General Manager
Catherine K
Stay Date Dec 2024
Family
10/10
Outstanding
Posted on Jan 24, 2025
If you're planning to take your parents for a vacation please consider taking them to Pride Inn Nyali. This is home away from home, my parents have experienced the best vacation ever considering one of them was diabetic they would always pack something for her to bite before the next meal . Everyone here is so friendly, and their services are on another level . Am a proud customer !!
Response from Property: Dear Catherine, Thank you for the glowing review. It is a pleasure to note that your parents had a good time while staying with us. At Prideinn Nyali we always make you feel home away from home. We look forward to hosting them again in the near future. Kind Regards, Denis Kimani General Manager
Guest User
Stay Date May 2025
Other
10/10
Outstanding
Posted on Jun 23, 2025
Wonderful service from the staff especially Pamela and Harriet and the food was really good the chef did a good job..........
Guest User
Stay Date May 2025
Other
10/10
Outstanding
Posted on Jun 20, 2025
the service has been good , the reception is also excellent ,friendly staffs like pamela , itsa must come back..........
fei k
Stay Date May 2025
Solo traveler
10/10
Outstanding
Posted on Jun 5, 2025
It's closer to the malls and entertainment spots , it's also quite and suitable for those travelling on business trip. The fact that it's just close to the Mombasa-malindi highway makes it easily accessible, I visited Haller park which is 2km from the hotel and many other places
Response from Property: Dear Guest, Greetings from Prideinn Nyali!! Thank you for sharing this heartwarming review. It is a great pleasure knowing that you enjoyed yourself. Looking forward to hosting you again soon for a memorable experience. Kind Regards Denis Kimani General Manager
Stella S
Stay Date May 2025
Couple
10/10
Outstanding
Posted on Jun 5, 2025
Good customer service and very good food , the place is easy to access and even close to malls and for those that do "kamnyweso" are not left behind. .....................Glad to have visited i think its underrated, my best place......
Response from Property: Dear Stella, Greetings from Prideinn Nyali!! Thank you for taking time to give us this great rating. It is a pleasure that you got good customer service and the food was very good. The great proximity to major amenities and facilities is also an added advantage. Looking forward to hosting you again soon. Kind Regards Denis Kimani General Manager
Collen M
Stay Date Apr 2025
Couple
10/10
Outstanding
Posted on May 6, 2025
The rooms are spacious and clean thanks to Benson nzai who has always cleaned , he even surprised us with room decor it was a great surprise we really loved it made us feel at home , prideinn nyali is our second home ,there is team work and even the manager is very humble ....Juma the pool attendant treats the pool like his baby .
Response from Property: Dear Collen, Greetings from Prideinn Nyali!! We thank you for taking time to share such a heartwarming review with us. We are delighted to know that you enjoyed the hospitality at our facility, especially from our staff who curated your stay with a personalized touch like Benon Nzai and Juma. We cant wait to host you again soon in the near future. Kind Regards Denis Kimani General Manager
Locadia C
Stay Date Apr 2025
Couple
10/10
Outstanding
Posted on May 1, 2025
The place is good ,staffs are friendly likes of Pamela, Churchill, Harriet, rosemary, jacky , Rose we will surely come back and recommend the place to others , I loved the breakfast the chefs are really doing a good job the food is good on general , even the staffs are honest when you forget something they will either bring it to you or keep it safe from the security , most importantly the reception is very very good
Response from Property: Dear Locadia, Greetings from Prideinn Nyali!! We appreciate your glowing review. As Prideinn we are happy to know that you enjoyed the hospitality at our facility. Your rewarding words on our staff cannot go unnoticed and we will share with the team. We also take note of the staff who stood out especially Pamela, Churchil, Harriet, Rosemary, Jacky, Rose, the reception team and the chefs. Looking forward to hosting you again soon to create more exciting memories. Kind Regards Denis Kimani General Manager
Rodgers M
Stay Date Mar 2025
Business traveler
10/10
Outstanding
Posted on Apr 15, 2025
Got the best services ever. James Mangeli your receptionist is a rare gem. He is the best customer service consultant have interacted with. Keep it high bro. Pride inn Nyali is a good place to be, food always fresh, drinks fairly priced, couldn't wish for anything better than the experience I got here . ..................Will always come again and again. Thank you
Response from Property: Dear Rodgers, Greetings from Pride Inn Hotel Nyali and thank you so much for taking the time to review us. It was a pleasure for you to choose to stay with us and thank you for the warm words on the fresh food, the location of the hotel, the friendly and helpful staff especially James who curated your stay with a personal touch. We take great pride in hearing such amazing words from you and I will commend the staff for doing a tremendous job. Thank you and we look forward to hosting you. Kind regards, Denis Kimani, General Manager.