Quality Inn Hotels in Morningside

Checked in after 12:15AM was given a smoking room and the FD staff started arguing that it is a NON-SMOKING room and THEY are supposed to take the SMOKING sign out of the door of that room. So we got moved to room 151. The FD agent said that she will bring the keys waited for sometime but there were no signs of her so we went downstairs to get the key. Now in RM151, at 12:30AM we are struggling to open the door as the installation of the door lock was done so poorly. In the shower the shower-head will have limited water because the water will constantly run in the tub and you get free hip-hop music as the shower makes so much noise, told the FD but they speak very little English so was no help. We go to B-Fast and wanted some hard boiled eggs and while picking up found a hair as the eggs were not wrapped and anyone can touch it as there were no tongs. Told the staff and they brought the hard boiled eggs out, upon taking only one bite we threw up because the eggs were rotten, smelly. Didn't said anything and left and shortened our stay to 2 nights but never went to bfast. Now we were heading out and wanted to iron clothes turn the iron ON and did a test and saw huge black residue in one of the pillow cover, went to Front Desk and asked for another iron which he didn't have after 10 minutes a HK comes to the room and handed me another gross iron to which I said I will not use it and need a one which does't have the burnt residue, thank god she gave me one. Saw the GM's name outside but never saw him once seems like he doesn't care. Overall, this is not a very clean hotel, the staff doesn't speak English, rotten breakfast and broken shower with free hip-hop music. I wonder how this hotel is keeping the brand name as the place looks shabby and the run down.