Aloft Mount Laurel Reviews

The clerk who checks you in too much attitude negative to be honest, she would be the reason I wouldn’t return no help with anything !

I had a restaurant really close to the hotel,which was really good. What i disliked is that you cannot refresh the room,as you have no option to open any window, and the bathroom area was cold ,no ventilation sistem for the whole room space

My overall issue wasn’t with the hotel itself but *******. Dealing with ******* was an absolute nightmare. I put in the date I wanted to stay and by the time I got to the checkout section, *******’s website changed the date to 2 weeks later. ******* tried to charge me $100 to change it. After 40 minutes on the phone with them, I got charged only $30 more which is still not fair in my opinion b/c it was their website that was the problem. The customer service rep for ******* was rude and obnoxious. I had the option of paying $25 more or not being able to cancel a room 2 weeks out and getting charged anyway. Do yourself a favor and skip ******* and go straight through the hotel itself.

I have stayed here a few times and each time my experience has been positive. It's quiet and the rooms are clean and modern. I'll be back the next time I am in the area.

Hotel was clean, and staff were friendly and helpful. Hotel is also next to a nice sports bar.

Hallways and rooms were falling apart, piece of wood was hanging off ceiling and when I got into the room it looked like someone had laid in the bed. In the gym the defibrillator case had the glass broken and a piece of glass on the floor.

Very clean place, we had a great stay. Best part is there is a Millers Ale House right in front of the hotel! Dude at the front desk was kind of a weiner when checking in Saturday night, sarcastic as heck when all I asked was what floor my room was on. The following day, the lady at the front desk was super nice, watched my daughter while I went to get the car as it was pouring out. Pool was great, although there were no towels left on a Saturday night, still a good experience as I just ran up to my room and grabbed a towel. I will say, for a Saturday night, would be cool if the pool would stay open past 9pm. I would definitely stay there again.

Clean nice property in a convenient area. The staff was super friendly

Front desk was a bit aloof. Didn’t even look up when we walked in. She continued to do whatever she was doing on her screen for a while even as she asked for my id and credit card. Also the glass on the sliding door to the bathroom was cracked badly.

Hotel looked great from the outside. Staff was pleasant, room was not. I would not stay there again, ever.

Toilet broke and liquid soap was empty, otherwise place was fine

Hoping they get the lobby bar open again but the new restaurant is a great addition

It was nice and quite, very clean, bed was so comfortable but should have extra pillows. The shower was the best, just the right amount of pressure, hot water was so good. Love hot showers. Only thing the water kept coming out the shower and the floor was getting so wet alot of water on floor. Should address that but besides that shower was amazing. All hotel staff we interacted with gave us a wonderful greeting, thank you for your hospitality. Will definitely stay again

For the amount paid for a 2 night stay, find somewhere better. Every wall in our room, and almost every corner, the wallpaper was peeling off. Not a little, huge corners. The bathroom door is painted white on the back side, somebody left their dark grey paint peints all down one side of the door. Holes in the walls. Water stains everywhere. Wood furniture has huge chunks of wood missing. Very poor looking for what they're chargong and the brand they're supposed to be showcasing! Go elsewhere!