Guest User
January 26, 2024
I called the Shalimar Hotel Staff at the last minute. They gladly accommodated an impromptu business trip to Mumbai after New Year posed lodging challenges, despite hosting families attending weddings from the U.S. and Ger***y. I had the privilege of staying in the Jefferson Suite. The furniture, posters of US Presidents, preamble all resemble those commonly found in Washington D.C. hotels. While their restaurants were undergoing major renovations, room service and roof top café breakfasts were simply awesome. The food, desserts, drinks are some of Mumbai’s best. Rohit (room attendant) ensured the room was immaculate with plenty of complimentary bottled water. Both air conditioners were operational the entire week with 90 degrees Fahrenheit temperatures outside. Especially noteworthy, is the professionalism of Mr. Nilesh Shinde who ensured the operational efficiency and accountability of every Staff member resulted in a positive experience. Thank you and look forward to staying at the Shalimar Hotel again. Kind regards Pradeep G. Gidwani, USA