Hampton Inn & Suites Seattle/Woodinville

After decades of travel, my first hotel review: not a favored place to stay. We were visiting family, for six nights, and picked this hotel based on price, reviews, and location. When we arrived, we were told “room service is every other day”, even though an e-mail had suggested every four nights; great! Though we were gone during the days, we never received room service. It is easy to make promises like this because most people do not stay very long and infrequent cleaning is never missed. After two days of lukewarm showers, they did return the hot water, but left a mess we had to clean up, ourselves. We had a spacious “studio”, but the bathrooms are very tight and hard to negotiate. There is no guest laundry. “I’m not from here, but everyone uses the Maytag Laundry in Woodinville.” That referral was good. They have a functional electric vehicle charger, which gets good use. This is a nice feature. Everything appears well maintained, but the elevators have distinct and thought-provoking personalities. This is a wine town, so be aware some nights will be challenging for light sleepers. The highway is constantly a source of noise, even at 3 in the morning. The air conditioners are a source of a low frequency hum throughout the building, made obvious when they turn off. They do provide bottled water, coffee and good cookies. After 6 days of generating empty plastic, we might suggest a water urn, instead.

We only stayed one night. Our service was above and beyond. The wine shops across from the hotel were a plus. The only downside was the breakfast time. We needed it to start at 6:00am instead of 7:00am.

Really friendly staff, nice rooms, good breakfast only thing that was slightly bothersome was the freeway noise but that’s not their fault!

The front desk gal on shift 1/20 was an angel. She helped me with directions when my phone died and I didn’t have a charger. She also offered to lend me her phone cord while it charged a bit.

Fairly noisy because of Hwy 522. All dining options are too far to walk, Hotel is pretty isolated.

Room was good overall. A little noisy since hotel is next to a busy highway. Overall clean, however, dark floor in the bathroom not well cleaned. Breakfast was good and staff was helpful.

Stayed here with my elderly mom as it was closer to Evergreen Medical than her home. Very clean facility. Excellent room for a better price than some not so nice places I looked at. Arrived and Andrea was fabulous at our check-in. Very accommodating. Excellent customer service both professional and friendly. Kelly assisted me at checkout and was also friendly and professional. Big shout out to Debbie who was working the breakfast area. She was so warm and pleasant and really seemed to enjoy what she was doing. The food options were well stocked, dining area clean and orderly and the food tasted really good which was a surprise. For what was a difficult reason to need to stay at a hotel, the staff was amazing and made the circumstances much more tolerable.

Felt extremely unsafe and hotel staff refused to do anything other than change rooms for me.