Crowne Plaza Milwaukee South Reviews

Location, value, and facilities were great, but sadly things went a little downhill after check in. Check in process was smooth and the room was clean and welcoming. However, the next day when I was back in the afternoon, the maid would prop open the rooms with was working on with the deadbolt blocking the doors from closing. She would prop the doors open even if she was at the other end of the hall. This causes the door to the room next to mine to swing and bang loudly. Constantly, which was rough as I was on a zoom call in the morning and trying to rest afterward because my evening event. Then, at the morning of check out, I went to my car to put my bags away before checking out and the shuttle driver almost hit me as I was walking to the lobby because he was going very fast and was trying to swing into a parking spot in front of the lobby doors. He yelled at me from where was sitting and was gesturing wildly with his hands, I wasn't sure but I thought he gave me the finger. Finally, the woman at check out was very terse and rude as I tried to ask questions because I had an additional charge on my account--which she said was the hold for the days stayed, but I was charged 3 times for a 2 day stay. It wasn't until I called later in the evening (as she did not seem to have the patience to answer my questions) that I found out that they erroneously charged my card for another room (the invoice even says "wrong card"). Everything was great until the second day. I would probably stay again for the convenience and value, but try to limit my interactions to with the staff at a minimum.

Staff was friendly location was great

Good place to stay

It is a hotel near the airport, and it seems to be a hotel where airline crew members sign a contract. So the shuttle runs frequently, the internet speed is fast, and the facilities are clean.

We only stayed less than 24 hours to catch an early flight at the airport. The lady who checked me in was extremely nice and helpful! Parking was easy and convenient, we did the extended parking while we flew out of state.

Room was good. Balcony not available r/t repairs. Pool highly chlorinated to the point of burning eyes. Restaurant menu minimal. No daily maid service. Shuttle driver could not have been less friendly. Would not be my choice again

They were great when our car didn’t start after didn’t getting back from vacation and letting us hang out in the lobby. They USB ports in the lobby didn’t work but was thankful for a warm room. Spent the night before the trip and was very comfortable and clean.

Pros: Parking was easily available and it was in a great central location- we went tubing and to Discovery World, and this hotel was about 15 minutes from each of these activities. The lobby area is well kept and staff was welcoming. I forgot to pack deodorant, and there is a self-serve convenience store in the lobby where I was able to purchase some. Cons: The room itself didn’t meet expectations. The carpets were musty and stained, the bathroom reeked of cigarettes, the ceilings were obviously water damaged, and the pull-out sofa mattress was stained with food. Additionally, the staff in the restaurant were very accommodating and attentive, but more than half of the breakfast menu was unavailable which was disappointing. Overall it was just an ok stay.

Crowne Plaza was a beautiful place to stay! The restaurant had good food, the pool area was clean, and the rooms were clean and comfortable! Would definitely stay again.

Paid for breakfast. Breakfast was supposed to be offered starting at 6:30. At 6:45 the restaurant still wasn’t open because the cook wasn’t there. Staff was rude. Missed out on breakfast since we had to be on the road by 7:15.

Sheets were dirty. The walls had stains. There people above us had a physical altercation most if the night. Not a pleasant experience left after the first night.

The staff and management are AMAZING! Rooms are great. Love the whole set up and everything. I highly recommend staying here.

Room was well appointed. Bathroom ceiling is rough. Heater is anemic. The location is all blacktop, very little lanscape. The interior needs clearer signage.

Rooms were not cleaned upon arrival. Had to move to a different floor because I was advised that no housekeeper was available. People were drinking in the pool area and very irate while other children were present and playing. Service for the food had a hr wait. Breakfast is not included. You have to pay per item on the menu. You are only allowed two complimentary vouchers for free breakfast in the amount of $12 value and anything over that is paid out of pocket. Ran the shower water and ants were in the drain. The overall staff was nice but definitely choose a different stay. Hotel isn’t up to par at all.