Reviews of Old Bank Hotel

The room was very small and cramped. The pillowcases had large yellow stains and were not changed. The price-to-performance ratio was completely off.

A uniquely renovated old hotel. The air conditioning was quite noisy, and the bedding and towels in the room weren't very clean – I'd recommend checking them beforehand. The hotel is conveniently located in the center of Oxford, making it great for tourism, and it offers free parking and amenities like bottled water.

Lovely hotel in a great location. Staff friendly and professional. Facilities great. Getting to the hotel parking a bit of a challenge. They need to give you the postcode for the car park when they offer you a space. The postcode for the car park is different to the hotel even though it is right behind it. We had to do a 3.5 mile circular drive to get from the front of the hotel to the back. Boy did we laugh!

The Old Bank Hotel is in an outstanding location. My room had everything you might anticipate and more, including bathrobes and slippers. It was clean, bright, and quiet. I ate breakfast in the restaurant. Service in the restaurant and the hotel was excellent. Everything was as expected.

Amazing stay. Deserves everyone of the 5 stars it holds. A truly luxury experience.

Easily the best hotel and in the best location in Oxford.

Super hotel, staff so nice, looking forward back again!

Hotel locations is very good and free parking for hotel guest.

The hotel boasts a beautiful environment and warm, attentive service.

1) I love Old Bank! I stayed there for a week. 2) I loved it so much that I extended my stay at the hotel reception for another day, only to find it was significantly more expensive than the price I booked through Ctrip. It seems Ctrip is still the best choice for booking overseas hotels. 3) I hope Ctrip can improve the interactive review experience for customers. Actually, before I booked this hotel, I saw a comment below from a guest who left their luggage at the hotel, but didn't open it and went straight to the airport to check it in. Upon returning to China, they discovered their valuables were missing from their luggage. They assumed it must have been stolen while they were checking it in at the hotel. I really wanted to reply to that comment, but unfortunately, I can't. It's highly likely that the guest's luggage was stolen at the airport. I don't know if their flight back to China has a connecting flight; if so, the chances are even higher. This is far more likely than the hotel staff opening your checked luggage and taking your belongings. You might have been more effective if you contacted the airline and the airport immediately. I've experienced this myself. Overall, I think the chances of this happening at Old Bank are very low.

It doesn't deserve five stars; it's just at the level of a budget hotel.

The room was clean and tidy, and the big bed was comfortable. However, the sound insulation on the upper floors was very poor, and it felt like the bottom of the building was about to fall.

The location is excellent, right on High Street, opposite St. Mary's Cathedral; the room is newly renovated, the layout is pleasing to the eye, and the bedding is comfortable; the service is warm and thoughtful, and there is a small backyard with free parking. Recommended!

I left my luggage at the hotel front desk for two hours, and then went to the airport for a flight back home in the evening. When I returned home and opened my suitcase, I found that the Burberry card holder I bought the night before had been stolen. Because the card holder was still there when I packed my luggage, and the suitcase had only been left at the front desk for two hours, I was very sure that it was stolen by the hotel staff. After reporting it to Ctrip and contacting the hotel, it was fruitless. To be honest, the distance was so far, and I didn't expect to find it back, but as a star hotel, such a thing actually happened, I was very speechless. This is my first time to comment on a hotel as a Ctrip member, and I must let everyone know the real situation. I hope that when Ctrip recommends hotels, the safety of foreign hotels should at least be put first.