Esprit Saint Germain Reviews

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We appreciate your detailed review and want to express our sincere apologies for any inconveniences you experienced during your stay. We're delighted to read that you enjoyed the hotel's location in Saint Germain and the positive interactions with our front desk staff. Hotel Esprit Saint-Germain is located in an 18th century building, on a small, quiet street in the Saint-Germain area. The building is historic and protected. However, we understand your concerns regarding the room size: please know that hotel rooms on the Left Bank of Paris are usually smaller that on the right bank as the houses and buildings are older and smaller on this side of the river. The room you reserved is the Classic room, which belongs to the very first category. We also offer Superior, Deluxe, and Suite rooms if you are seeking for larger space. The size of your room is approximately 20 square meters, which is a very good size for the left bank in Paris. Please know that the sizes of all our rooms are specified on our website. As for your feedback concerning the bathroom and its curtain, as well as your comment about the limitations with the breakfast options, your feedback is crucial to our continuous improvement, and we have shared your comments with the relevant departments to address the issues you've highlighted. We genuinely apologize for falling short of your expectations and assure you that your comments will be used constructively to enhance our guest experience. We are sorry you did not inform us of any problem or dissatisfaction during your stay as we might have been able to offer another option. We value your insights and hope to have the opportunity to welcome you back in the future, providing a more comfortable and enjoyable stay. Thank you again for your feedback. Warm regards,

Response from Property: Dear Madam, Dear Sir, Thank you for your feedback! We are delighted to read that you enjoyed our charming hotel and its lovely lounges. We take pride in our prime location near the Luxembourg Gardens, in the heart of Saint Germain des Prés, on the left bank of Paris. We are very pleased to know that you enjoyed our lounges and the proximity to major transportation means. We hope to welcome you back soon in your now “Parisian Home”. Warm regards,

Response from Property: Dear Sir, Thank you for your positive review! We're delighted to read that you enjoyed your stay at Esprit Saint Germain. We are also pleased to know that you found our staff friendly and helpful, and that you appreciated the charm of our rooms and common areas. We're thrilled that our central location added to your experience, and we look forward to welcoming you back to your “Parisian Home” on your next trip to Paris. Kind regards,

Response from Property: Dear Paul and Ione, Thank you so much for your kind words and wonderful review! We are delighted to read that you found your experience with us romantic and charming. Our team, especially Maria, Carla, and Julie that you mentioned, will be thrilled to know that their service made such a positive impact on your stay. We pride ourselves on providing impeccable service and ensuring all our guests feel accommodated and welcomed. Thank you for letting us know that we exceeded your expectations and that you appreciated the cleanliness and elegant design of our property. We always strive to go above and beyond for our guests, so it's gratifying to hear that we succeeded in making your stay special and memorable. We look forward to welcoming you back for another romantic experience in the future in your new “Parisian Home”. Sincerely,

Response from Property: Dear Sir, Thank you so much for your wonderful review! We are delighted to know that you had such a positive experience at Esprit Saint Germain. Our team takes great pride in providing exceptional service, and it’s always rewarding to know we’ve made a lasting impression. We are also so glad to read that you enjoyed our location and amenities as well. We look forward to welcoming you back to your new “Parisian Home” on your next visit to Paris. Best regards from a sunny Paris,