Quality Inn & Suites at Dollywood Lane Reviews

Very busy area!! Stains in the sheets and hair on the pillows. Definitely could use a good cleaning. The street is a pain to drive up and down and there is SO much going on of the same stuff. Every time you turn around there’s an indoor race track. Just too busy for us

There pool an got was not inside like it stated on website , there was so much noise early in morning by the staff , Staff wasn’t very friendly, wish we would have booked some where else

My husband and I stayed for two nights in the King no-smoking room. The area is quiet. The rooms are clean and presentable. We always love a hotel with excellent free breakfast.

The stay was very good, but is an older property and could use some updating. For tge price was ok. Don't depend on the coffee it was not wirth drinking. Staff was polite and nice.

It was so hot in the room we could not sleep it was about 90 degrees staff told us because it was 55 outside air wouldn't come on really think we're that stupid

Our bed mattress was awful it so needs to be replaced immediately!!! Our room on 3rd floor with one elevator to far from my room. Temps low n frozen by time we got to our room we're in our 70's so can't run like the youngins! Staff could have been more pleasant they don't seem to be happy...maybe they need a raise, however Breakfast was awesome! I would grade ur place a low B. Would we stay there again "No" our backs not Happy!!!

Hotel was a good stay for the price. Rooms are well worn and in need to some refurbishment. Staff was very helpful and breakfast in the morning was great. Week between Christmas and New Year is crazy busy in Pigeon Forge and Gatlinburg. Will plan differently in the future.

The location was good and thats it. The hotel was outdated and too small for the prices. The bathrooms were small and the beds were hard. Linen was stained on pillows. The breakfast was cold and the coffe had sludge. Not worth the money, pay for a more expensive hotel for a better stay.

Rooms were very outdated and had an unpleasant smell. The mattresses were very old… you could feel the springs.

Price and staff were okay. Not overly friendly but did manage a smile at the front desk. I don’t recommend the 2nd floor. We had kids above us running races till late in the evening. Wife had to wear headphones and I had background noise playing on my iPad and we could still hear then. Walls and floors are not soundproof at all. otherwise it was well worth the price. Elevator worked, ice machine worked and the breakfast was pretty good. If you want to save some money it’s a good place to do that.

Great stay overall! Check in and check out was perfect. Staff were very friendly and polite. Room was clean. Breakfast was good, area well stocked and clean.

The breakfast was delicious. The beds were comfortable. The shower was hot. Lots of TV channels. Had a great stay.

Old installation, humidity smells but overall it was nice. Comfortable bed, nice breakfast.

They charged for three nights I was only there two and they are still lying about it even when I show the credit card bill says three nights