Suburban Studios Reviews

Hotel area was great. In a quiet area. Room was clean and peaceful. Didn't know about the $100 deposit when I got there but it was waived for me. Great service.

The check in process was long and the personnel working the front desk was overwhelmed and unable to the process in a efficient manner; room was not sanitary with bedding and floor with marks and smelled unsatisfactory; the pest control notice was posted on many doors but not explained upon check in; noisy at night; no housekeeping especially for bath towels and wash cloths; overall, quite disappointed

Didn't even stay there for 3 minutes. The non-smoking room was FILLED with the odor of cigarettes. The kitchen was dirty. Filled with bed bugs, dead bug on the kitchen counter, and a roach. Property was just unkept. Terrible experience and refused to refund the amount I paid to stay. ******* hasn't been much help either.

Just stay was all right too many people stand ing outside smoking and in front of the rooms they do not clean the rooms everyday and customer service needs some adjustment they will get mad if you ask questions about a bill or need something overall it probably would be one of the last places I stayed only if I couldn't find something a little better

Checking in takes at least 30 minutes. When you get your keycard to the room it doesn’t work. If you need to use WiFi the code doesn’t work. If you don’t mind eating with roaches and the rosches sleeping in your bed. By all means book this hotel. I checked in and left right back out. Good luck

I would 100% stay here again !! The staff were wonderful, the location is phenomenal and the rooms are great!!!

The microwave, Tv and refrigerator dont work. The room is old and also smells old.. Never again....

The room was absolutely disgusting. They wouldn’t refund me with trip insurance. O roach crawled out of my pillow. The springs were literally shooting out of the mattress. The fridge barely worked. It smelled something completely awful in the room. Not staffed at night whatsoever. Dog feces everywhere outside. Wasn’t able to change rooms when asked about it. The remote didn’t work for the tv. Cigarette butts everywhere outside. Most frustrating part was paying and then not refunding me when I asked well ahead of time.

The rooms were clean. The staff were friendly and approachable.

The hotel I booked for my employee refused to check him in last night at 1am after driving all day to get there. No one was at front desk. We called and they showed up 15 minutes later and said it was too late to check in. Excuse me? This feels like a Seinfeld episode. You can take our reservation, take our money, but you can't keep the reservation because it's inconvenient for you to check in a guest and hand out a hotel key? Absolutely absurd! They told us to contact ******* for refund but of course they don't answer the phone for anyone including *******, so we just have to wait and see what happens. Awful customer service.

Cause it's was safe an the people was nice

This place is disgusting! Sticky carpet, flies in the room, dirty old everything, tv missing pixels. People screaming all night slamming doors, I had to get out of there asap and they still didn’t refund me. Do not go this place, it need to be gutted.

Bathroom was very dirty. Tv was broken, doesnt even turn on. Light next to the bed was missing. Bug floating in the toilet. Dead bugs in shower. Cabinet in bathroom broken.

When I got there no staff was available and it was very scary as a woman to have to stand outside of the business and try to get service.vwry dissatisfied and will not consider that hotel anymore.