Reviews of Hotel Principessa Isabella

No iron, no slippers, no free water. Great location.

Amazing location 15 minutes walk from Fontana . same distance from Spanish steps Cleanliness, courtesy, service, nice atmosphere, good street lighting.

The room is very cozy, I have traveled with my mother and there is an optional for single beds. The location is very good, you can walk to Fontana di Trevi, just 1 mile or take bus two blocks from the hotel. The breakfast is wonderful with fruits, traditional Italian drives and the staff is very polite and halpful, mainly Elena, she is responsible for organizing the breakfast and during everytime she is looking is you need something. She was very attentive every days!.

This hotel has a lovely exterior, and is a fairly good location for walking to several main tourist attractions. The rooms are decent size, and the showers were good with a heated towel rack. The free breakfast is helpful to have, but the food quality was pretty awful. The bread was stale, and a lot of the food looked like it had been sitting out for way too long (not fresh at all). The scrambled eggs were inedible, and the breakfast attendant let her black hair strands get into the eggs, so I could not eat them. On top of that, she was incredibly rude to me, and very unprofessional. I attempted to fill up my water bottle at the aqua dispenser, and she yelled at me and proceed to grab my bottle from my hand to fill it up at the kitchen tap instead. Very unnecessary behavior in my opinion, especially considering that it was a water station! How ridiculous when there are fountains all around the city; and she was acting like it was so taboo for me to put water into a reusable bottle. She should learn how to have better service standards, and should treat every guest equally with respect, not just the native Italian speakers. The walls were also so incredibly thin. You can hear everything, and it makes it very hard to sleep. I unfortunately had to listen to the couple next to me getting intimate at 2am and let me tell you…it was VERY loud, almost like we’re sharing one room. The beds were hard as a rock, with very uncomfortable sheets. This is by no means a 4 star hotel, a 3 star hotel at best. It seems that this hotel is geared more towards servicing Italians, and I did not find that I was treated well as a tourist. I personally would not recommend this hotel to others.

The only positve thing to say about this property is its location. The rest was very poor. The property facilities ,rooms , bathrooms, reception , people are aged and indifferent. Not attentive at all. Bathroom is a disaster, breakfast is extremely poor only basic and average quality. Personel was grumpy and obviously not enjoying their job, only smiling persons were the cleaner and the handyman. What is surprising is that ths property receives some excellent reviews, this should ring the bells to trip advisor to look into it. Look elsewhere.

Fridge didn’t work, bathroom too small and dangerous with corner opening shower door and slippery floor. The bed was hard and uncomfortable. There was no air conditioning, had to open the window in autumn as it was stuffy. The staff were friendly though and helpful.

Stayed here 4 nights from April 13th to 17 2025. Hotel is in good neighborhood. Staff was efficient and helpful. Cleaning was very good. Requested two taxi pick ups and they were right on time. Rooms are small...but quaint. Very Roman. We had sixth floor rooms with cute little balconies. TV is small Overall I liked the place. Pillows could be a bit fluffier.

Hotel is very dated and average…more like a two or three star at best. Its location is a 15-20 minute walk from the center and public transportation via bus takes just as long. Walls are worn down with chipped paint. The beds are old with hard mattresses, and the bathroom has zero shelf space for toiletries. Finally, the face towels are incredibly thin and resemble dish towels. We tried the hotel breakfast only once because it was so disappointing. Cappuccino from a machine that tasted more like mocha than coffee, not-fresh pastries, sad-looking staff, and a giant TV screen advertising holidays in Thailand!

Outstanding location central to many get sights! Helpful and professional staff. Beautiful lobby and rooms! Breakfast room was lovely with many selections. Walkable to wonderful restaurants in a pretty neighborhood. Highly recommend!

On two previous trips to Rome - more than 10 years ago - I/we had stayed at a 4* hotel southwest of Termini. My recollection of changes in that part of the city between first and second stays was reinforced by recent user reviews (NOT of that particular hotel, but of the neighbourhood) so I went looking for an alternative "nice place to stay". I must say that the "Principessa Isabella" performed that role very well! The hotel is a modest walk (20-40 minutes) from the main Roman sites (and close to at least one bus route to the Termini area) - it is also a very affordable taxi ride to such sites. The area around the hotel felt very safe and included various government offices and international banks. I loved the room (101): a nice bathroom and a decent amount of space. The bed was very comfortable and I slept well. The quotes from "La Divina Commedia" on the ceilings (I asked and was told that this decorative element was not unique to room 101) are a lovely touch! Breakfast was perfectly fine, with, perhaps, a tendency towards sweet items. I must say that I was a little disappointed - my only disappointment overall - that coffee at breakfast was from a machine even though there was a "proper" espresso machine in the adjoining "bar area". Reception staff were friendly and helpful - and I even managed to introduce the evening staff to the traditional aperitivo of my adopted home, the "pirlo". I really do hope to return in the next year or so as there is so much still to see in Rome - and the "Principessa Isabella" is a fine base for such exploration!

Great location, wonderful air conditioning in the foyer. Rooms were cool, beds comfortable with tea and coffee facilities. Very quiet hotel. Buffet breakfast was average. Reception staff unfriendly, not helpful and when we asked for a taxi he flicked his hand at us and told us to go down the street and we would find one, pompous man. So tired of rude unfriendly reception staff in Italy.

The staff, food and facilities were amazing. The staff were very helpful and friendly and allowed us to just do our thing. Being from New Zealand, the breakfast was a bit overwhelming in the best possible way. There was a great selection of local food to try just for breakfast. Only misses out on a five because the rooms were small and cramped for two people.

Good hotel , Decent location, very quiet side of Rome, Probably like a 20-30 min walk from the main center city and not too far from bus stops. Beds were good , Rooms are very small. Staff was realtively friendly, small and for the most part rooms were clean. Breakfast is okay but without variety and small Area for restaurant . I would rate the hotel as okay but nothing special.

Good location for the hotel if you don’t mind a walk into Rome. Room was nice but sound proofing awful, despite it saying on the site I booked that there was sound proofing and one of the reasons I picked it. Breakfast a bit basic but ok. No drink making facilities in the room which is not great if you want a drink before you get dressed etc. Staff could barely manage a smile unfortunately. Also didn’t seem to want to prepare drinks for us at ‘the bar’. We were ignored and then when drinks were served it made us feel like an inconvenience. I wouldn’t stay here again.