Stayokay Hostel Rotterdam

Stayokay Hostel Rotterdam Reviews

Stayokay Hostel Rotterdam

Overblaak 85- 87, Rotterdam, NetherlandsView Hotel Details
Stayokay Hostel Rotterdam
Stayokay Hostel RotterdamStayokay Hostel RotterdamStayokay Hostel Rotterdam
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Stayokay Hostel Rotterdam Guest Reviews

3.8/5
Good
32 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
Filter by:
Sort by:
All Reviews(32)
Positive reviews(24)
Reviews with photos/video(3)
Negative reviews(8)
Guest User
Checked in Jul 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Jul 25, 2023
This is such a cool place to stay. I did not know what to expect from a hostel, but it was very welcoming. There’s breakfast included and it was delicious and fresh. I felt really lucky to be able to stay in such a unique and historic building. We had two bunkbeds in a small room with a private bath. Towels were not included with the room, but that was not a problem. The bedding was clean and the room was comfortable.
Response from Property: Dear Olia, Thank you for leaving us this review, you made us blush. We are very glad to hear that you enjoyed your visit to our hostel. We would love to welcome you again in the future! Kind regards, Maud, Stayokay Rotterdam
Dreamer39036332945
Checked in Dec 2023
Friends
1.0/5
Posted on Dec 5, 2023
It's tragic experience.i went with good disposal and i m gone two days after so tired...2 days with no sleep.... Staying at this particular hotel is a military exercise... Every day waking up from 6:30 because the others people ,staying were obviously working in the morning. At 6:30 the lights were turned on and the fuss began. That they go out ,I tried to sleep as result I didn't eat breakfast any day. So small bed space and so dirty. every maneuver was impossible. the walls were made of paper, everything could be heard from the other apartments I asked for a down bed because I have a problem with my leg. nevertheless I was told by the reception that it is unpossible and this is random.. After I found a bed down and made it ,at night I found another person sleeping in this bed. so I had to sleep in another and up bed. It's the worst experience ,i had......you don't reservation this hostel....
Response from Property: Dear Dreamer, thank you for taking the time and effort to share your experience. I understand your stay was not up to your expectations, and I am sorry to hear about this. It's the hostel's house rules that it needs to be quiet from 10:00 PM to 7:00 AM. If there are any moments that it's not, you can always drop by the front desk. We are here during the entire day and night, so you can always drop by if there are any issues in the room. Our apologies for the inconvenience. We have also seen your reviews on the other channels. Feel free to contact us if there is anything else on your mind. Kind regards, Anna
Antoine
Checked in Jul 2023
Family
3.0/5
Posted on Jul 8, 2023
No room service. We need to do our bed. No shampoo, no towels and no soap in the room
Isaac
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 27, 2024
Great people and great location
Adrian
Checked in Jun 2023
Friends
5.0/5
Outstanding
Posted on Jun 16, 2023
Excellent location, can safely store bikes, staff very helpful.
jian wen
Checked in Feb 2023
Family
1.0/5
Posted on Feb 7, 2023
Bath towels need to paid 3dollars, hair dryer 10 euros, nothing inside the room, the price is higher than 4stars hotel
Guest User
Checked in Jan 2023
Other
0 Reviews
1.0/5
Posted on Jan 31, 2023
Bad hotel. One of my guests has 2 proofs of Corona vaccination on paper. Because he is not a Dutch citizen, he has no QR code. In all other accomodations, 2 proofs on paper are accepted. Before booking, this was not mentioned. Upon arrival we got a very nasty treatment and the manager stated that the 2 papers were not a valid proof. She cut off the line because I wanted to insist on booking. This was on New Years Eve. Very bad experience on a very important day and family reunion.
Guest User
Checked in Dec 2022
Other
0 Reviews
4.0/5
Very Good
Posted on Dec 26, 2022
Great location, in a spectacular building - the Cube houses, one of the Rotterdam's most iconic attractions. The room is one of the cubes, so has a very special shape. It was basic but clean and quiet. We stayed here at the end of November and the room was a bit cold.
Lynn
Checked in Dec 2022
Family
3.0/5
Posted on Dec 7, 2022
Chose hostel because of its unique rooms but room was very small and windows were all boarded up unlike website photos. Only a small tiny window to look out of to see only street below. Check-in lady was not friendly at all…dismissive would be how I would describe her attitude. Not even a smile …only saving grace wax breakfast was provided and the night reception staff was much friendlier.
Wouter
Checked in May 2023
Friends
5.0/5
Outstanding
Posted on May 18, 2023
City certre was great. Great stay, nice People
Magalie
Checked in Jun 2022
Couples
4.0/5
Very Good
Posted on Jun 26, 2022
We appreciated sleeping in that iconic building. We had a room on the second floor. The view was towards the ground. It was a bit noisy but we had a nice stay. It is right by blakk station and the market, very practical.
frederic
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 8, 2024
Very good
Guest User
Checked in Oct 2021
Other
0 Reviews
1.0/5
Posted on Oct 2, 2021
Stayokay Rotterdam undoubtedly has one of the best locations the entire city has to offer. If you get off the train at Rotterdam Blaak, you'll find the hotel right at the doorsteps of the station. It's also just a minute away from the huge Markthal and you'll find a local farmers' market open every Tuesday and Saturday. The room is minimalistic, you literally get 2 beds and you'll also have to make them up yourself with the linens provided. You'll notice that the room is in an odd shape, but that's because of the cube's construct which makes for an interesting experience. Unfortunately, that's all there is to the hotel, because all the other parts are disappointing to say the least. Despite having rules on being "quiet" to respect other guests after 10PM, the staff at Stayokay Rotterdam obviously does nothing to stop anyone from being noisy. My spouse and I couldn't sleep at all - and my other half even had to resort to using noise cancelling earbuds just to block off the noise the entire night. People were stomping around their rooms, slamming doors, and screaming and shouting - but the staff did nothing to stop them. If you absolutely want to stay here, do bring ear plugs or risk not sleeping the whole night. The toilet in the room was another disappointing experience, as you'll find the water shuts off after every 30 seconds so you have to keep pushing down the button if you want to clean yourself off. There was an overwhelming stench of pee in the toilet from the moment we stepped into the room, so I'm wary if deep cleaning is a part of their everyday "room service" routine. Towels are not provided, so bring your own. I heard you can rent them from the hotel, but I didn't get any. Soap is provided, but you'll have to get your own toiletries like toothbrushes and toothpaste. No hairdryer could be found in the room either. Finally, we were rushed out of the room well before the check-out time, because housekeeping kept wanting to come inside. We were told that check-out was 11AM, but housekeeping came banging on our doors at 930AM, 10AM, and 1045AM. When we mentioned that we are aware of the check-out time and we were just packing up, they reacted angrily that they need to clean the room for the next batch of guests. This was odd to us, since they don't even make the beds - we had to do them ourselves when we first checked-in. Also, check-in was only at 2PM, so they definitely didn't have to prepare for anyone at 11AM. Overall, our overnight experience at Stayokay Rotterdam was highly convenient but the stay itself was disappointing to say the least. Definitely not a spot for kids or for the elderly. There is a lift inside the hotel itself, but you'll have to walk up several steps to get to the lobby. While it's not that expensive, I really wouldn't stay again and would rather pay a little more for a hotel or hostel where I can at least get some rest.
Response from Property: Dear MijnNameIsE, Thank you for your review, as we always can use it to improve our service. We are happy that the location was to your liking. We are situated inside the greatest tourist attraction of Rotterdam after all, which is a unique experience indeed. To reach our hostel with luggage or a disability the best is to take the ramp, I am sorry that you only found the stairs. We are sad to hear you didn't get the rest you wanted in our hostel. I checked your date of visit and in that week we were visited by a very loud group that we had to ask to leave after several warnings. It is unfortunate you couldn't sleep due to this noise. I assure you that we are strict with keeping noise levels down after 10 P.M. and we would like to encourage you to tell the reception if something like that occures during your stay. In the end I must notify that we are a hostel and not a hotel. We have attrictive family rooms and also private rooms and dormitories: all differently shaped. A full service package is available when you book. If you take a overnight stay only, your breakfast, linen and handsoap is included. Toiletries like shampoo, toothbrush kit and a hairdryer are plenty available if you ask our reception. Despite your given opinion, we hope that we can welcome you another time with a full service package so we can provide you a comfortable stay with a good night sleep. Kind regards, Team Stayokay
Wan-Chien
Checked in Jul 2021
Other
4.0/5
Very Good
Posted on Jul 22, 2021
room is a bit small. it is clean but the shower stinks a bit.
Guest User
Checked in Aug 2023
Other
0 Reviews
2.0/5
Posted on Aug 6, 2023
Two nights seem sufficient to me for an objective evaluation. The location is discreet: close to the center but above some dirty and smelly places (breweries and others). The room assigned to us (202) is very small and absolutely not suitable for 4 people, also having a column in the middle which makes any maneuver difficult. Bathroom with urine smell. Room visibly lived in, rough cleaning. Only one window that opens a few centimeters. Good breakfast (included in the price) but overall quality/price ratio not satisfactory.
Original TextTranslated by Google
Response from Property: Dear Gio412, First of all, thank you for taking the time and effort to place your review and let us know about the issues during your stay. I understand your stay was not up to your expectations, and I apologize for the inconvenience. This certainly is not the experience we are aiming for. We will be looking into the room immediately, thank you for letting us know about the issues. I hope this did not impact the holiday feeling too much. Will you let us know if anything else comes to mind? Kind regards, Anna Team Stayokay