Courtyard St. Louis Downtown/Convention Center Reviews

Staff members were super. Excellent room in this centrally located historic hotel. Only snag is the bed was a bit too soft for me

It wasn’t my best hotel experience just wish there were more amenities like a breakfast would of been a plus. Very good stay though.

The hotel stay was amazing the only thing I could tell someone looking to stay here is to not park in the public parking across the street. Park in the parking for the hotel. My boyfriend and I stayed just for a night and parked across the street in public parking and got our car broken into. Several other cars were also broken into that night. This was not the hotels fault at all just a fair warning for anyone wanting to stay there.

The access to sightseeing spots was very good, and I was able to go sightseeing on foot to the arch and the baseball field! The hotel service was good and the room was spacious and clean. One drawback is that the drain was clogged on the second day and the water did not flow at all. However, I would like to use it again if I come to St. Louis.

I did not like my check in experience. The check in clerk was Not friendly at all and a bit agressive when asking for my payment. Meaning she asked me to put my card in the card reader very harshly but didnt explain my charges or the amount. I literally had to ask what and how much was the additional charge because I knew how much room and tax was but she was just like... Put your card in. Instead of saying. Oh i see you paid room and tax online but the hotel also charges a 50.00 incidental fee. Information and being polite goes a long way. The room was clean but the pipes are old. The water spat out hard when I initially turned on the water in the bathroom and it took 3 flushes just for a simple flush to go down the toilet. No drinking waters for guest are in the rooms , seems weird for a Marriott and self parking is $35.00. $15-$20 I can understand but for this property and location (downtown St. Louis??) $35 is ridiculous!!!! The bed was rather hard. I am very familiar with Marriott properties and I belive they are known for their very comfortable mattresses. This did not apply for this particular stay. But my room was clean which I can definitely appreciate. It served it's purpose for what it was.

It was a great stay.. the hotel was awesome and the service was great except for the bistro closing early when we were really wanting something to eat.. the later checkout time was very much appreciated. The front desk lady was super helpful, courteous, and cheerful. She was a pleasure to deal with. The valet desk attendants were super helpful and we dealt with more than one. Valet was definitely worth the cost.. Overall, it was a great stay and one that will be repeated.

Was shocked that it cost $45 per day for parking! There seemed to be an extra charge for everything. We even had to pay for coffee!! Nowhere did it state we had to pay to park when booking. We are paying guest. Shouldn't have to pay extra to park where we already paid to stay. Buyer beware!!!!

Didn’t like that parking was not included. If he has to pay, it should have been a lot cheaper. We had to pay $45 to walk over half a block with all of our luggage in the rain.

Have stayed here several times and will continue to stay when in town. Affordable, spacious rooms, close parking, walkable to many St. Louis staples. Staff is always friendly and informative. Keys required to access exterior doors and elevators.

Friendly professional staff. Furnishings were lovely and well maintained. I am a lady that traveled alone. I felt quite safe. I would absolutely stay there again.

10 floors up and still the street noise made it very difficult to sleep at night. Expected more from a 4 star hotel.

I had an amazing experience! Customer service was exceptional!!!! The facility was aesthetically wonderful and clean. I certainly will continue to patronize the Marriott for travel moving forward. Thanks to all for the best experiences in recent travels!!

No onsite parking, a little scary walking from the garage to our hotel with the homeless. The staff was not very friendly either. Room was ok, but was very loud. You could hear everything from other rooms. I wouldn’t stay here again.

Cleanliness was what I was looking for and comfort and I got that from my visit.