Hotel D’Monica Reviews

Value for money I guess, this hotel gets lots of one-night tour visitors, groups that check-in and out at odd times, Due to the covered courtyard it makes it very noisy. People can be very loud. The hotel itself shows old grandeur. It is old-fashioned yet well maintained. There is a nice parking garage and the hotel is in the middle of the city center. Electrical heating and extra blankets are available and every room has its own boiler for hot water, very nice hot showers!! Comfortable bed, nice room, good wifi. We had a mix-up at check-in, the person at the front desk thought we shortened our stay by one day, but did not ask that to confirm it, so we thought the hotel gave us an additional discount. Later that week another hotel in San Cristobal charged our credit card. As if the "discount" was withdrawn. No communication. We had to go to the front desk and ask about the payment and they confirmed that they thought we were staying one day less, and since we weren't they charged the credit card. It would be nice if they communicated that since we did not know why another hotel took money from our account. For the rest no complaints, nice affordable hotel. IT has a sort of tristesse to it when you look at the restaurant, which was always empty and desolated. But I would stay here again. Some COVID rules, gel, and such, but not stricks or consequent. a happy sign on my door telling me the room was disinfected, but I only saw housekeeping cleaning, no disinfection.