El Sant Cugat

El Sant Cugat Reviews

El Sant Cugat

Carrer de Cèsar Martinell, 2, Sant Cugat del Valles, SpainView Hotel Details
El Sant Cugat
El Sant CugatEl Sant CugatEl Sant Cugat
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1 night

El Sant Cugat Guest Reviews

4.3/5
Very Good
66 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(66)
Positive reviews(61)
Reviews with photos/video(3)
Negative reviews(5)
Guest User
Standard Double or Twin Room
Checked in Apr 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Super organized, great room, excellent breakfast and complete service, 5 stars
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Guest User
Standard Double or Twin Room
Checked in Apr 2024
Friends
28 Reviews
5.0/5
Outstanding
Posted on May 10, 2024
The location is very convenient. The sister at the front desk is very nice.
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Javi Marin
Standard Room
Checked in May 2022
Couples
1 Reviews
4.0/5
Very Good
Posted on May 9, 2022
I was unable to contact the hotel by phone.
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Guest User
Checked in Dec 2023
Friends
0 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2023
Nice hotel with adequate facilities. Rooms spacious enough with a mini fridge & kettle. Beds a bit on the firm side. Bathroom products save bringing your own & smelled nice. (Hair conditioner would be needed) although the hairdryer is useless! Food from the bar is fine but service can be slow if busy. Breakfast is continental style. Yoghurts, boiled egg, selection of bread with a toaster, jams, cheese, hams, fresh fruit, cereal. Fresh orange, juices, coffee machine. More than adequate. Easy to get to local bar/restaurants & cafes
Response from Property: Dear Katherine Thank you very much for your kindness. Thank you for choosing us during your stay in the city and also for sharing it. Thank you for taking the time to write such a detailed review as it helps us a lot to know your preferences and also where to improve. Thank you. I wish you a happy 2024.
Guest User
Checked in Oct 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Oct 29, 2023
Lovely hotel, spotlessly clean, good sized rooms, good facilities, decent breakfast, good views, spacious and modern, helpful staff. The hotel is quite busy with a lot going on so it is not the quietest, but a good family and corporate hotel. It is located a short train journey from Barcelona but the trains are regular and cheap. The town of Sant Cugat is lovely with good shops, bars and cafes and an old Monastery which is worth visiting as well as a town square for Al Fresco drinking and dining.
Response from Property: Thank you very much for your kind comments, they help us to improve and motivate us. We are very happy to hear that you liked the hotel. Thank you for highlighting the friendliness of our staff and especially the work of the housekeeping department, I will extend your review to the whole team. If you come back to Barcelona, we will be happy to welcome you again. Yours sincerely,
Guest User
Checked in Jan 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
The hotel is a nicev4* hotel, scandinavian style decor, we had the larger room which is spaciouse. The place is clean and service very attentive and polite. Location- as long as you want to be in Sant Cugat- cannot be any better. Easy access to the train into center Barcelona ( about 25 minutrs) And the city its self is calm, beautiful, packed with restaurants and cafes and people realy freindly. We had a Great stay.
Response from Property: Thank you very much for to share your experience . Thanks for your kindly comments about our hotel, team and services also about our concept and decoration. Certainly , Sant Cugat is a wonderful city , very next to Barcelona and well connected by train to the city centre. We are very happy that you have enjoyed your stay. Gracias!
Leandro
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 31, 2023
Great hotel, not only because being comfortable and well located, but also for listening to customer and addressing requests. It was our second stay, this time, even better than our first one.
Doreen
Checked in May 2023
Other
5.0/5
Outstanding
Posted on May 30, 2023
We enjoyed our 3 night stay at the El Sant Cugat. The location is wonderful. We enjoyed wandering the streets of Sant Cugat. We also liked the proximity of the train station to get into Barcelona. The hotel room was clean and comfortable.
Guest User
Checked in Feb 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Feb 27, 2023
Very nice hotel in a great location with very friendly staff, will stay there again. While loading our car out front on the property, two of our luggage pieces were stolen and I was surprised that the Hotel do not have any cctv covering the loading and unloading area. I think they really should install this to protect their customers from on site robbers.
Response from Property: Thank you for your kindly comments about our hotel , staff and services . About de cctv we confirm you that we have it but in order to legality it is no possible to cover all the areas . We are very sorry about the inconvenience , I remember exactly this incident. I hope to receive you again . Your sincerelly .
Guest User
Checked in Jan 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
The staff could not have been more accommodating and friendly. Most speak English but it wasn't expected. Americans need to be reminded that European hotels don't have microwaves so order meals accordingly. We could not have been happier with the room and location. So nice to return to after going to Barcelona. The train ride is quick and great value in staying here. Highly recommend.
Response from Property: Thank you very much for your kindly . I have share your impressions with all my team . We are very happy . Our mission is make your stay as confortable as we can . Thanks. We hope to receive ou again.
Guest User
Checked in Jan 2023
Business travelers
0 Reviews
4.0/5
Very Good
Posted on Jan 31, 2023
Stayed here again, this time for only one night. It is very clean, nicely decorated and comfortable. The breakfast has improved greatly and services are very good. Nicely located if you wish to stay local, although you can get trains to Barcelona and takes around an hour.
Response from Property: Thank you very much for choosing us during your stays in Sant Cugat. Thank to come back again. We are very happy with your comments specially that concerned to the breakfast. Certainly We have introduced some changes , we are very happy that you like it. We hope to receive you soon. Yours sincerely.
Guest User
Checked in Jan 2023
Couples
0 Reviews
2.0/5
Posted on Jan 31, 2023
Nice hotel, good location, friendly staff and a decent buffet breakfast BUT the beds are too hard. Quality of sleep is very thing for me (I don’t need anything else really) and this is the reason for my rating. Also the a/c wasn’t working and the room was far too hot largely because the fridge is generating so much heat
Response from Property: Thank you for visiting us during your stay in Sant Cugat. We are very sorry for the inconvenience about the a/c. It' s possible that there was something wrong with that , I' m sure that it already solved. Apologies. About the beds, we have the possibility to make it softer . In general beds are standart, but If some guest wants we can improve it for them . Thanks for your kindly comments about your staff and the services . If you visit us again, we are sure that we can provide you a very quality of sleep. Yours sincerely.
Guest User
Checked in Jan 2023
Business travelers
0 Reviews
4.0/5
Very Good
Posted on Jan 31, 2023
Hotel in strategic area, and it is clean and confortable with nice efficient staff. Has been not much nice the breakfast, I expected more types of foods and has been not comfortable have a breakfast with a manager that check all and spy what gues eat. Maybe a less presence will be appreciated.
Response from Property: Thank you for visiting us and to share your experience. Thanks for your kindly comments about your stay. In relation with the breakfast service, we are very sorry if your experience about our hostess was not good. Their function is help with our guest in any need and provide them all that they need during breakfast service. We are very sorry If you have this impresion about it. At this moment Our breakfast buffet contents new local and universal references. We hope to receive you again.
Mazen
Checked in Apr 2023
Family
5.0/5
Outstanding
Posted on Apr 2, 2023
Very professional staff. Friendly and welcoming.
khaled
Checked in Aug 2022
Family
3.0/5
Posted on Aug 6, 2022
The front desk area under construction not convenient at all should have mentioned that in review to warn guests