Katikies Villa Santorini - the Leading Hotels of the World

Katikies Villa Santorini - the Leading Hotels of the World Reviews

Katikies Villa Santorini - the Leading Hotels of the World

Main Street, Oía, Santorini, GreeceView Hotel Details
Katikies Villa Santorini - the Leading Hotels of the World
Katikies Villa Santorini - the Leading Hotels of the WorldKatikies Villa Santorini - the Leading Hotels of the WorldKatikies Villa Santorini - the Leading Hotels of the World
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Katikies Villa Santorini - the Leading Hotels of the World Guest Reviews

4.8/5
Amazing
28 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(28)
Positive reviews(27)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Checked in May 2024
Solo travelers
0 Reviews
4.0/5
Very Good
Posted on May 2, 2024
First impression was not the greatest because they asked me to wait for the room by the pool and the weather was very windy even though i told him i cant he insisted, i found it a bit disrespectful. Bright side they did early check in, view was beautiful, room was nice, big, neat and had mostly everything you would need. Breakfast had variety they give you the option to choose whatever you want from the menu and they serve some savoury in the start. Privacy is not the greatest in Santorini, I was in room number 1 i dont recommend it because you will be sharing terrace with the next room but im sure they have better rooms.
Guest User
Checked in Jul 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2023
We could not have asked for anything better! Every one from the front office staff to cleaning to room service to the club drivers were absolutely amazing and so wonderful to get to know - they made you feel so welcomed and loved from the moment we arrived! The room and view were so wonderful and it was such a relaxing environment - we were there 3 days and 2 nights and it was far too short! We will be back in the very near future and will be staying at the Katakies Villas again!
Response from Property: Dear Olivia, Thank you for your absolutely amazing review! We are absolutely delighted to know that your stay at Katikies Villa exceeded your expectations and left you with such wonderful memories. It brings us immense joy to hear that our entire team, from the front office staff to the cleaning crew, and even the club drivers, contributed to making your stay special. We strive to create a welcoming and loving atmosphere for all our guests, and it warms our hearts to know that you felt that warmth from the moment you arrived. It's fantastic to hear that you plan to return to Katikies Villa in the near future. We can't wait to welcome you back with open arms and make your next stay even more memorable. Once again, thank you for your kind words and for choosing Katikies Villas. We're counting down the days until your return! Warmest regards, Katikies Villa Santorini Team
Guest User
Checked in Jun 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2023
This place is just beautiful! Simply the best hotel we’ve been to. The location is amazing, and facilities are perfect. The service and the staff are outstanding! We will definitely be going back! Thank you for a wonderful stay!
Response from Property: Dear KSDutton, Thank you so much for your incredible review! We are thrilled to hear that you had an amazing experience during your stay at our hotel. Your kind words about our beautiful location, perfect facilities, and outstanding service are truly heartwarming. Your appreciation means the world to us, and we can't wait to welcome you back for another memorable stay. Whether it's for another relaxing vacation or any other occasion, we promise to continue delivering exceptional service and creating unforgettable moments for you. Once again, thank you for choosing our hotel, and we eagerly await the opportunity to welcoming you back again. Warmest regards, Katikies Villa Santorini Team
Guest User
Checked in Oct 2023
Other
0 Reviews
2.0/5
Posted on Oct 25, 2023
When we arrived the view looked wonderful from the room, not going to lie we were expecting a more spacious room (nicer as well, we stayed at Villa 3) however we said it’s fine at least the view is marvelous. As the days passed we requested more water to drink they only left a 300ml bottle of water per day which is ridiculous for a renowned hotel as Katikies. They refused to provide more even though we told them several times it was fine if they charged it. Still didn’t gave us another bottle of water… Also the day before our departure we weren’t given hand towels they just left the bath towel. Again for what you expect of a Katikies hotel and the price you pay per night this small things aren’t as small. We were on our honeymoon and I don’t know if the saw us “young” and thought they could have lower standards with us or that is usually how things work there. I would recommend you to avoid the villas if you are in Santorini, you could stay at a better place for the price they charge on a mediocre service.
kristieboland
Checked in Oct 2023
Couples
3.0/5
Posted on Oct 13, 2023
My husband and I stayed at Katikies villas in Oia 5 years ago and it was incredible, so booked again for our 10-year wedding anniversary. Sadly, we were very disappointed with several things. One major change I think contributed to our dissatisfaction was management-the prior manager, Erini, was amazing. However, the staff during our stay this year was superficial and on several occasions, not at all helpful. First, no one informed us that the infinity pool would be closed (as well as the bar) - they claimed they were having issues getting the pH correct (would’ve been nice to know prior to our stay so we could have anticipated needing to go to the main resort). One of the reasons we booked the villa and not the main resort was for privacy, only 7 rooms, so the pool area typically doesn’t overcrowd. Unfortunately, we could not enjoy that during our stay. They also told us that even though we booked for in-room breakfast, that we would have to go to the main resort, as they were having problems with their chef as well. We pushed back on this and did have breakfast delivered, though it was generally very cold upon arrival and lacked flavor. We did get breakfast at the main resort on our last day and the service and food was amazing. Our luggage was lost upon arrival and we were concerned given we didn’t have a change of clothes available. After hours talking with the airline, I was told our bags would arrive at the airport. We had requested to be transferred to receive them, and two issues arose: 1) the resort staff wanted to dictate to us what time we should leave, and 2) we were quoted 100€ for the transport to obtain our bags, but because it took longer than anticipated, we’re told we would be charged double (200€). As I’m sure you can imagine, this added more stress to an already suboptimal situation. We had requested a late check out on our departure day of 1pm (given we lost two days due to not having luggage and given it was season end for them). They would only accommodate late check out to noon (1 hr later than usual), which again, given the issues we faced, had hoped they would be more accommodating (the resort was not full). I do want to commend Nicholas and Sam (bell hops)-they were amazingly helpful, super strong and very kind! Also, all of the staff at the main Katikies resort-especially the lower deck lounge, were wonderful, thoughtful and amazing! If we return to Oia, we will definitely look to book the main resort over the villa. Also-housekeeping, while very friendly, was lacking. Again, we book resorts that are known to be meticulous (NOS, Melian); however, upon arrival the bathroom vanity had a sticky substance on it, clearly it hadn’t even been wiped. Turn down service was variable-one woman folded our clothes and went above and beyond, while the other failed to even replenish noir TP or empty the trash can.
Response from Property: Dear Kristie, We're genuinely sorry to hear that your experience with us this time around fell short of your expectations, especially considering the wonderful memories from your previous visit. Your comments are invaluable to us as they help us identify areas for improvement. The unavailability of the infinity pool and the bar was indeed an unfortunate surprise, and we understand how this impacted your experience, given your preference for privacy and a serene atmosphere. We genuinely apologize for any inconvenience this may have caused, as well as any communication lapses that contributed to this. Regarding the in-room breakfast, it's disappointing to hear about the quality and temperature issues you faced. This certainly does not reflect the standards we aim to uphold, and we are sorry for your dining experience. However, we wished we have known about this issue during your stay so that we could take immediate actions. The luggage issue and the subsequent transportation situation were unforeseen challenges during your stay. We deeply regret any additional stress these circumstances may have caused, as well as any potential misunderstanding regarding the transportation cost. In line with our commitment to transparency, we had previously communicated the cost of transportation. Due to the unique circumstances of the situation, we made the decision not to charge you on an hourly basis for disposal, instead offering you a more favorable rate as a gesture of goodwill. Please be assured that our primary aim was to alleviate any stress you may have experienced, and we appreciate your recognition of our team's efforts to assist you during this situation. Regarding the late check-out, please be aware that the day of your departure we were at 100% occupancy, thus we were note able to offer a late check out later than 12pm due to operational issues. We are grateful for your kind words about Nicholas and Sam, who went above and beyond to assist you, and for recognizing the exceptional service provided by the staff at Katikies Santorini. Your comments about housekeeping have been taken to heart, and we will work to ensure that our attention to detail matches the meticulous standards you rightfully expect from a luxury destination like Katikies. Once again, we would like to express our sincere apologies for any inconvenience you faced during your stay. We deeply value your feedback, as it gives us the opportunity to improve and enhance our services. Should you choose to return to Oia in the future, we hope to have the opportunity to provide you with the exceptional experience that Katikies is known for. Warm regards, Katikies Villa Santorini Team
Kathleen M
Checked in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 9, 2023
Our stay with Katikies Villa Santorini was the most luxurious, relaxing, and exceptional experience. We stayed at Katikies at the end of September to celebrate our honeymoon. It was our first time to Santorini and made all the more special because of Katikies and their staff. Each morning we had the most delicious breakfast, spent each afternoon by the pool, and enjoyed our private hot tub each night. Katikies staff took care of our every need, including recommendations, calling restaurants for reservations, handling our luggage, and arranging island travel. I highly recommend staying with the Villa for an even more private experience. Katikies was the perfect escape. My husband and I cannot thank everyone at Katikies enough. Thank you especially to Christos, Natassa, and our room help. We so look forward to returning!
Response from Property: Dear Kathleen, Thank you so much for taking the time to share your wonderful experience at Katikies Villa Santorini. We're absolutely thrilled to hear that you had a perfect romantic getaway during your stay. It's heartwarming to know that you found our services luxurious and exceptional, and that we could make your honeymoon so special. Santorini is indeed a captivating destination, and we're honored that you chose Katikies to enhance your experience. We're pleased that you enjoyed our delicious breakfasts, the tranquil poolside afternoons, and the private hot tub evenings. Our team takes great pride in attending to your every need, from recommendations to reservations, so we're delighted to hear that you appreciated our assistance. Your kind words about our team members mean the world to us. We'll be sure to pass on your gratitude to them. Thank you for choosing Katikies Villa Santorini for such a special occasion, and we can't wait to have the pleasure of hosting you again on your return visit. Warmest regards, Katikies Villa Santorini Team
Guest User
Checked in Aug 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Aug 16, 2023
We went to Santorini for part of our honeymoon trip. We stayed at KATIKIES villa for 3 nights. The staffs are all so nice and helpful. The location is so perfect for us, close to the main area but quite. The breakfast is very delicious. Highly recommend you to stay here.
Response from Property: Dear valued guest, Thank you for choosing Katikies Villa as part of your honeymoon trip to Santorini. We're delighted to have been a part of such a special occasion. Your kind words about our staff's friendliness and helpfulness truly warm our hearts. We're dedicated to ensuring that every guest feels well taken care of and valued throughout their stay. Thank you for highly recommending Katikies Villa Santorini to others. Your endorsement means the world to us, and we hope to have the honor of welcoming you back in the future for more memorable experiences. Wishing you both a lifetime of happiness together. Warm regards, Katikies Villa Santorini Team
Guest User
Checked in Jan 2023
Solo travelers
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
In my 40 plus years of travel to 90 countries, staying at numerous of the finest hotels on the planet. My stay at the katikies villas and katikies main hotel certainly ranks in the to 2 or 3 hotel stays I have ever experienced. Simply magnificent!
Response from Property: Dear Janeseaha, Thank you very much for taking the time to share this glowing review! We are feel honored to read that you enjoyed your stay with us and that you had such a wonderful experience. We are also happy to know that you consider our hotels one of the most magnificents you have ever visited. Once again thank you for your feedback and we look forward to welcoming you back again soon. Warmest regards, Katikies Villa Santorini Team
Guest User
Checked in Jun 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 29, 2023
This was one of the best hotel experiences we have ever had. There are few villas and few staff members, which meant personalized service. The staff quickly learned our preferences and proactively provided amazing service. Kostas and Chris were especially wonderful in taking care of all of our needs--obtaining dinner reservations and taxi services, providing helpful information to navigate the island, and just generally making our stay relaxing and enjoyable. The views from our room were wonderful, and we ate breakfast delivered every day outside our room overlooking the caldera. Although the hotel itself was worth the expense, the staff's attention and service were top notch and will be the reason we return. The hotel is in a perfect location--quiet but right in the middle of everything in Oia. There are lots of steps, but the staff take care of transporting your luggage.
Response from Property: Dear Roberts, Thank you for sharing your experience in Santorini. It sounds like you had an amazing time at the hotel. We're thrilled to hear that it was one of the best hotel experiences you've ever had. We're delighted to hear that the staff's exceptional attention and service are the main reasons you plan to return. Their commitment to ensuring your comfort and satisfaction is truly commendable. Thank you once again for sharing your wonderful experience. We hope to welcome you back to Santorini soon for another unforgettable stay. Best regards, Katikies Villa Santorini Team
Guest User
Checked in May 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on May 15, 2023
The view from the room was outstanding. From the beginning to the end the staff were helpful and extremely attentive. A big thank you to Natassa, Konstantinos and the 2 lovely ladies who served us for breakfast.
Response from Property: Dear tanguy1627, Thank you for taking the time to share your experience with the Trip Advisor community. We are delighted to hear that you enjoyed our exceptional location and had an amazing breakfast during your stay. Our aim is to create memorable experiences, and receiving comments like yours feels like a gratifying reward to us. We hope to have the pleasure of welcoming you back again soon for another memorable stay. Warmest regards, The Katikies Villa Santorini team
Roland
Checked in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 11, 2023
Been to lots of Hotels around the world and must say that the staff at Katikies villa and the main resort were some of the nicest ,caring ,sincere people we have met from checking in to the manager and especially the restaurant staff you made us feel special and took care of all our needs during our stay we look forward to coming back in the future
Guest User
Checked in Apr 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2023
They were wonderful throughout our whole stay. We could not have asked for better hosts in every aspect. We were amazed at the wonderful accommodations. It was our first trip to Santorini, and we wouldn't stay anywhere else coming back.
Response from Property: Dear Guest, Thank you for taking the time to write this heartfelt review following your recent stay with us. We are absolutely delighted to read that everything was up to your expectations throughout your whole stay and that you remained satisfied with the friendliness and professionalism of our staff members. We hope to have the pleasure of welcoming you back again soon. Warmest regards, Katikies Villa Santorini Team
Lymarie Caballero
Checked in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 25, 2023
Beautiful property! Super clean. Excellent personnel.
Guest User
Checked in Jan 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
I cannot say enough how fantastic our stay was. Every single member of the staff was so accommodating and so sweet, they treated us like royalty. i have been on many vacations but i have never received the kind of VIP treatment as i did from Costas and Meggy and the entire staff at Katikies Villa. They were so eager to help us in any way they could especially with our very specific and complicated dietary needs, or if we wanted to go out and asked for recommendations they were happy to provide us with details and suggestions and drew directions on a map for us. The rooms are stunning, the view is gorgeous and everything about this hotel is amazing. Couples looking for a very special romantic getaway, you must stay in Oia, and katikies is in fantastic location with an unbelievable view of the caldera and the sea. we stayed in a room with an outdoor jacuzzi and it was just perfect! Just be aware of all the stairs in Oia, katikies villa is no exception and we definitely got a nice workout going to and from our room. I cannot recommend this hotel enough, it is simply outstanding!
Response from Property: Dear P7653HEbenjamink, Thank you for taking the time to share your experience with the Trip Advisor community. We are truly honored to read that you enjoyed your stay with us and everything has met your expectations. We feel also glad to know that you appreciated the level of service provided from our team members and rest assured that we will certainly share your wonderful review with them. We look forward to the pleasure of welcoming you back again soon whenever your travel brings you back to Santorini! Warmest regards, Katikies Villa Santorini Team
Guest User
Checked in Jan 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
This hotel was an absolute dream. The caldera views are STUNNING, and they clearly take pride in the property. The staff was very kind and attentive. They really go above and beyond to make sure you have the perfect stay. Our room was clean & comfortable. I really enjoyed how serene & relaxing the hotel is compared to the hustle & bustle on the island. It's the perfect spot to unwind. Breakfast (served at main property although you can get it served in your room) was delicious, and the service there was amazing as well. The onsite pool has comfortable loungers, a great view & awesome service (shout out Bruno!). As a 5 star resort, it is expensive, but you get what you pay for & then some. My only regret was not staying longer!
Response from Property: Dear Lindsay, Thank you very much for taking the time to share your experience with the Trip Advisor community. We are beyond grateful to read that you had such a wonderful experience with us and that you appreciated all our services and facilities. It pleases us greatly also to know that you remained satisfied with our spacious rooms and stunning views. Your positive comments have been shared with the entire hotel team, and we are all very proud that we were able to contribute in making your trip to Santorini a memorable one! We highly appreciate your positive feedback, and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Best regards, Katikies Villa Santorini Team