Hotels near Gulliver Town POKKE, Sapporo

The service at the front desk was very good. My friend lost her mobile phone. The girl at the front desk was very helpful in helping to translate and contact. Finally, she helped my friend find her mobile phone. The accommodation environment is also very good. I will choose this hotel next time. Finally, thank you for your service!

The room is clean and spacious and offers a good city view if you stay on a middle to high level. The provided service is good, and the checkout process is hassle-free. However, it's worth noting that there is no self-check-in available. On the downside, the hotel is a solid 10-minute walk from the JR station. Also, if you plan to explore the city center or visit food junctions, be prepared to walk a lot because they are about 1.2km from the hotel. On the other hand, it's important to note that the facilities are relatively limited as there are neither microwaves nor washing machines available, only laundry services with a premium price tag.

We had a terrible experience with the services that the free bottled waters were only for IHG members and we are NOT informed beforehand or while we checked in. And the hotel officers were really indifferent when we tried to communicate about this isssue. We were told “NO one could get bottled waters unless he/ she is a IHG member”. We haven’t been treated so around any hotel in Japan or in the world under any hotels groups. This could be the worst experience we had over a small issue due to the ill communications with hotel service team. Very disappointed on such discriminating hotel policies and we would not be able consider IHG group in Japan anyhow. It was a cozy hotel with good location. But facilities are aged.

Former 々 I stayed for 2 nights with a high-rated review. The staff was very friendly, the facilities were substantial, the cleanliness, the breakfast buffet and the word of mouth were wonderful. I think it's a quality that's not surprising even if it's double the price. If I dared to be worried about only one point, there were group guests who seemed to be salaried men and students of sports club activities, but they talked loudly in the bathroom or sauna, and after the sauna, they didn't even hang water. I'm in the cold bath I saw several insane people, such as making noise in the hallway. I think this is not a hotel problem, but a customer problem, but on the assumption that some people are such insane, they should be warned especially to group guests at check-in. I hope you will write an easy-to-understand note in the bathroom. I will use it when I go to Sapporo again. Thank you very much.

家族3人で1泊しました。 エキストラベッドを入れると少し部屋は狭いですが(スーツケースを広げるとスペースが無くなる)、最近改装されたのかとても綺麗でした。 大浴場があります。露天風呂もありますが景色は見れません。ですが外気に当たり気持ち良いです。大浴場もこまめに清掃されて清潔でした。 繁忙期で宿泊客が多いからか、チェックイン時間がキッチリ決まっており、「4時にチェックインのお客様〜お待たせしました〜チェックイン開始します〜」と案内されました。皆さんロビーで待機されていました。 レストランは使用していませんが、朝食の雰囲気、とても良かったです。 札幌駅からは少し遠い(徒歩20分くらいでしょうか)ですが、のんびり歩いて、大通りやすすきのなど札幌市内の散策も良いかと思います。

I recently had the pleasure of staying at this hotel and overall I was impressed with the cleanliness, prime location, and the modern feel of the rooms. However, I feel compelled to share a concern regarding the staff's attitude during my stay. It's a shame because I believe this hotel has tremendous potential to offer an exceptional guest experience. The negativity from the staff had a noticeable impact on my overall satisfaction. On a particular occasion, I overheard two staff members conversing in Japanese in front of me. To my surprise, their discussion included a negative comment about my request for water, despite a prior assurance from another staff member that I could request water at any time. This incident was disappointing, as the unfriendly demeanor of the staff members not only contradicted the positive image of your hotel but also left me annoyed and upset as a guest. Understanding the language used in the conversation only added to the unfortunate experience.

Hotel was quite good. But a bit cramp for 3 person in a room. Only had a small place to walk and could not open the luggages properly.

Location is superb. 5 minutes walk to Odori Station with full metro connection. Also near Odori Park and TV tower. Room size is just be right for 2 but for too small for triple sharing. Airport Express bus stop is also a few minutes walk away. My ceiling lights above writing and coffee table were out of order, informed receptionist and the answer was negative, means it's always like that. We brought our own toothbrush instead of using those provided but was taken away by the housekeeper. We replaced it but the next day again they disposed it. Otherwise the hotel is ok to book.

Cancel the other hotel to continue stay for total of 4 days. Due to lazy to move from each hotel to each hotel under the snow period. But regret it. Because I don’t feel welcome by the staffs at all. They not willing to go for extra mile to assist on storage luggage. Not willing to have more customers service with guests. Don’t think will return to this hotel again. There are more choice surrounding this area. Weak point is; room have to sound proof. Wear earpiece as the top room/ corridor can be very noisy/ staffs not friendly

I love love love this hotel! The location is amazing, and the directions to the hotel is really easy to follow from the Sapporo Station. There are quite a few convenience stores nearby like Lawson, 7-11 and Seicomart, so it’s really convenient when you want to get something at night. Though I did not use their amenities, it seemed to be super clean and new too. They have a smoking room on the first floor but I rarely smell any smoke when I am waiting for the lift except for one day when there were exceptionally lots of smokers, so the lifts were filled with the smell. The room size is sufficient for me, since I’m travelling solo. I had enough space to open my luggage and enough hangers to hang my clothes. However, if you’re travelling as a couple or more, it probably wouldn’t be enough. The room is really clean and you can opt for room cleaning every day, and they would replenish all of the toiletries, water and green tea/coffee sachets. You can decide whether to change your bedsheet all of that, by placing a card on the bed to request for new bedsheets. The Tanukikoji Shopping Street is around 15-20mins walk from the hotel, may not be close for others but you can take the train from Sapporo :) for me, because I love walking, it was a pretty okay distance for me to walk. There are also some tourists attractions that are within walking distance such as the JR Tower, Sapporo Clock Tower, Sapporo TV Tower, Hokkaido University, etc. The only con I could find is that the staffs don’t really speak in English. So I had to use the translation app to ask them questions. Overall, I would want to stay there again when I’m travelling to Sapporo. It’s close to the central station so it’ll be easier for me to do day trips out of Sapporo.