Sovotel Conezion Putrajaya

************* all went well after spending my business trip in Putrajaya for the 4D3N. Overal from 10 i can give 8 stars. The receptionist was very helpful and informative, we can ask any and they will kindly help as they can. This hotel to IOI Mall is not too far, just walking distance around 0.4km one way

Nice stay, easy to the mall access and many shops around the hotel. suitable for business traveller and family trip. Nice.

We got a room that aircond has leaking. Only one small dustbin provided in the room. The towel also quite dirty. Overall 6/10.

Basic room with limited amenities. The front desk isn't particularly friendly, and the price seems high considering the limited facilities provided.

Terrible experience! A few months ago I booked and paid in full to this hotel.. When I got to the hotel to check in and was then informed that there was no room for me to stay! Then tell me I can't get my refund! WHAT? This is not my problem! Then got a female staff to let me stay in her room! At first I agreed because I was tired! But I was still hesitant not to stay in.. Because 1. inside the room have her items. 2. No shower water for me to take a bath 3. I feel insecure 4. to be honest I feel pity for her... If I sleep at her bed, where can she sleep at night? Then I decided to change hotels and get my money back! Then I went to the lobby again and was suddenly informed by another male staff member that there was a room that had just been cleaned... But why suddenly there was a room still not telling me the truth? This is because there are still many customers who face the same problem as me these days and look at the fate of who can stay here?

The hotel was nice,the room was comfortable for short stay,but the toilet smell urine like didnt properly cleaned,the towel is also stinky,and the pillow is terrible,should replace it,but i like the free flow water dispenser

Checked in after 12 midnight, the receptionists were kind to assist me. RM50 cash as deposit, refundable upon checkout. I stayed for 2 nights. Parking in basement (better near the basement entrance area, as it is closer to walk up via stairs to the hotel) or can also park in front of the hotel, but many of the carparks were reserved. Don't double park. The room was clean with working table. Sadly the chair provided in my room was already broken. Towels provided were quite small for a big guy, plus there are old stains on the towels. In the bathroom no soap was provided. I even asked on the next day for a room service and to top up the soap, but both didn't happen. Quite dissapointed with the room service and amenities. Nevertheless, the location is good, has 7 eleven and some eateries with coffee shops nearby, close to IOI city mall, Hospital Serdang & UPM. Overall, I slept well and had a good rest at the hotel.

So many things need to improve. Broken chair, broken shower head and aircond problem. I had to changed room twice because of the aircond problem. The only thing i like just only the location coz near to Mall and my company.

Hall carpet looks horrible. Shower hanger broken. One of towel looks disgusting