Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

The Old Palm Hotel has been rebranded as a Tribute Portfolio property. The garden is quite large, but the rooms are a bit old. Breakfast is decent. If you're traveling with kids, I'd recommend the Marriott across the street instead.

There were no Chinese-speaking staff at the hotel, and most of the guests seemed to be from South Asia. The first room I was given was infested with ants – on the bed, in my luggage, everywhere. Since I had my laptop with me, many ants crawled inside it. I called the front desk twice, but after waiting over an hour, no one came up. Frustrated, I went down to the front desk to request a room change. After another long wait, I was moved to a ground-floor connecting room with two doors. Since I was traveling with a female friend, and for safety reasons, I asked to switch again. The staff member rolled their eyes and had a very unpleasant expression. After I insisted strongly, they finally moved us to a corner room, which unfortunately had a gecko.