Shantou Xinhaotian Hotel Reviews
Shantou Xinhaotian Hotel
Shantou, ChinaView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Shantou Xinhaotian Hotel Guest Reviews
4.4/5
Very Good
240 Reviews
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.6
Filter by:
Sort by:
All Reviews(240)
Positive reviews(228)
Reviews with photos/video(53)
Friendly front desk staff(41)
Classy environment(22)
Convenient parking(8)
Perfect for families(7)
Large rooms(7)
Easy to get around(5)
Has play area for children(3)
Stayed multiple times(1)
Negative reviews(12)
Gudong
Superior Family Room
Checked in May 2024
Family
1 Reviews
Outstanding
Posted on May 5, 2024
Our family decided to travel at the last minute. After much deliberation, we decided to drive to Shantou. We looked at many hotels before the trip and finally decided on Xin Hao Tian. The reason for choosing it is that the hotel is new and the key point is that there are parent-child rooms. I left from Fuzhou in the afternoon and arrived in Shantou at around 7 pm. I checked in at the front desk. The waiters Xiao Zheng, Xiao Hong and Xiao Chen provided enthusiastic service, which made people feel at home. There was no peculiar smell in the hotel corridors and rooms, and the sheets and pillows were also very clean. Next time I come to Shantou, I will choose Xin Hao Tian again.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you very much for your support and praise for the hotel. We are very happy to receive your recognition of our services. In order to make guests feel happy and at home, we are very strict about the quality and hygiene of the rooms. This is a kind of supervision and improvement of ourselves, and also a responsibility to the guests. Our hotel is located in the urban area of Haojiang, with convenient transportation. There are many scenic spots such as Qingyun Temple, Jufeng Temple, Nansha Bay Beach, Dahao Ancient City, etc. behind the hotel. It only takes half an hour to drive by car to the center of Shantou City (multiple Internet celebrity check-in spots in the small park, Longan snack street, etc.), which is very convenient to go anywhere. Looking forward to seeing you next time! I wish you a wonderful journey and a happy life~
Guest User
Standard Family Room
Checked in Apr 2024
Family
1 Reviews
Outstanding
Posted on Apr 7, 2024
The hotel is new, the environment is comfortable, and the service is first-class.
Moreover, the front desk lady is beautiful and patient, and she also introduced us to the nearby fun and delicious places. Next time I have the opportunity to go to Shantou, I will definitely choose this hotel again👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at the New Haotian Hotel. We have been committed to providing every guest with high-quality services and a satisfactory accommodation experience. In order to make guests feel happy and at home, we have very strict requirements on the quality and hygiene of the rooms. This is a kind of supervision and improvement of ourselves, and also a responsibility to the guests. Our hotel is located in the urban area of Haojiang, with convenient transportation. There are many scenic spots such as Qingyun Temple, Jufeng Temple, Nansha Bay Beach, Dahao Ancient City, etc. behind the hotel. The commercial street is behind the hotel. It only takes half an hour to drive by car to the center of Shantou City (there are many Internet celebrity check-in spots in the small park, Longyan snack street, etc.), and it is very convenient to go anywhere. Looking forward to seeing you next time! I wish you a wonderful journey and a happy life~
Yee
Deluxe Panoramic Room
Checked in Apr 2024
Couples
9 Reviews
Posted on Apr 10, 2024
The service staff are very nice, and the bathroom design is really that of a five-star hotel. Even though the room is small, there is only one chair. The two couples don't know who should sit down? I don’t know where to hang my clothes? But the people at the front desk take good care of the guests, 𧹍👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the New Haotian Hotel. We are very sorry that we were unable to provide you with a perfect experience during this trip. The furniture in our guest rooms is standard. If you have any needs during your stay, you can contact the hotel lobby manager or the front desk, and we will serve you wholeheartedly. In addition, there are shared spaces on each floor, which are equipped with multiple sets of tables and chairs, and are also suitable for friends and relatives to meet and chat! We attach great importance to your opinions. In the future, we will continue to collect guest opinions, constantly improve ourselves, and strive to bring guests a more comfortable and convenient living experience. I look forward to your review of our progress again, and wish you a happy life~
Guangkuotiandirenwoyou
Standard 2-bed Room
Checked in Mar 2024
Other
48 Reviews
Outstanding
Posted on Apr 2, 2024
Really new! Everything is good (except no refrigerator). I will stay here again next time. I hope they can add a refrigerator to the room, after all, it is a 4-star hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your presence and affirmation. It is our honor to have every guest here. The hotel will provide high-quality services and ensure that guests have a good stay experience and mood. Thank you very much for your valuable suggestions, which play a vital role in improving our service quality. Xinhoutian Hotel sincerely looks forward to your visit again!
Guest User
Standard Family Room
Checked in Feb 2024
Family
14 Reviews
Outstanding
Posted on Feb 18, 2024
This is a hotel with a seriously underestimated rating. Except for the slightly remote location, the hotel facilities are complete, the rooms are quiet and clean, and the toiletries are all from Herborist, which is quite thoughtful. I checked in at the nearby history museum and had a good experience. It takes more than 20 minutes to take a taxi to the small park, and it is still more cost-effective than the hotel in the city including the taxi fare.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you very much for your support and praise for the hotel. We are very happy to receive your recognition of our services. In order to make guests feel happy and at home, we are very strict about the quality and hygiene of the rooms. This is a kind of supervision and improvement of ourselves, and also a responsibility to the guests. Our hotel is located in the urban area of Haojiang, with convenient transportation. There are many scenic spots such as Qingyun Temple, Jufeng Temple, Nansha Bay Beach, Dahao Ancient City, etc. behind the hotel. It only takes half an hour to drive by car to the center of Shantou City (multiple Internet celebrity check-in spots in the small park, Longan snack street, etc.), which is very convenient to go anywhere. Looking forward to seeing you next time! I wish you a wonderful journey and a happy life~
Xiushenyangxin199
Superior 2-bed Room
Checked in Feb 2024
Family
3 Reviews
Posted on Feb 13, 2024
The room was rated pass, the reason is
The hotel has a gym, which is a plus
The parking lot is a plus
The front desk customer service is proactive
The breakfast was severely condemned, 1,000, or even 1,500+ for other rooms on the same day, but the breakfast was just steamed buns and boiled eggs, what is this? Others who have stayed in the hotel all gave the same evaluation, I don't comment much on hotels, but this time, it was too much
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at the Melco Grand Hotel and for your fair evaluation. During the Spring Festival, the number of guests dining increased sharply, and many dishes were easily sold out at once. Next time, we will adjust the quantity and speed of the buffet more appropriately to provide guests with a more convenient and delicious buffet. I look forward to meeting you again at the Melco Grand Hotel next time, and wish you a happy life~
Guest User
Standard Room - with View
Checked in Feb 2024
Family
4 Reviews
Posted on Feb 17, 2024
This is the first time I've encountered such a bad breakfast in a 4-star hotel. They didn't even fry the eggs for breakfast. There were only a few items in total, and half of them were not available. Every time a little bit came out, it was taken away by others!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at the Melco Grand Hotel. We are sorry that we failed to bring you a satisfactory stay experience. There were many guests staying during the Spring Festival. During the peak dining time, more than a dozen dishes of the buffet were quickly swept away. The kitchen was busy frying and cooking fresh and hot dishes to make up for it. After this experience, we will definitely increase the amount of food and dishes next time to give guests a better dining experience. Melco Grand Hotel sincerely looks forward to your visit again! I wish you a happy life~
Tianmaxingkongxiaofeixia
Standard Room - with View
Checked in Feb 2024
Family
2 Reviews
Posted on Feb 11, 2024
As a travel expert, I haven't given a bad review to a hotel for a long time. The service is really worrying for the price of 600 yuan. The front desk should be trained well. They speak nonsense. The room is small, the water in the bathroom is blocked, and the electric toilet can't be washed. It's so funny. The funniest thing is the breakfast. I was confused when I went there and thought it was a staff meal. Is this 50 yuan breakfast a joke?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Melco Grand Hotel. We are sorry that we failed to bring you a satisfactory stay experience. We attach great importance to your feedback and will promptly convey it to the relevant depar**ents for adjus**ent. We look forward to meeting you again at the Melco Grand Hotel next time and wish you a happy life~
Shijinglinghun
Standard Family Room
Checked in Feb 2024
Family
4 Reviews
Outstanding
Posted on Feb 6, 2024
Facilities: Newly built, the children's playground is not open, the gym is not open, the laundry room is open, the whole floor is dark, the cabinets in the room are useless and might as well be used as a tea room
Hygiene: Average, corners are not carefully taken
Environment: OK
Service: Xiao Liu and Xiao Hong at the front desk are very enthusiastic and have a good attitude! 5-star praise
Original TextTranslated by Google
Response from Property: ,
Dear guest, thank you for choosing to stay at the Melco Grand Hotel. We are sorry that we failed to bring you a satisfactory stay experience. We attach great importance to your feedback and will promptly convey it to the relevant depar**ents for adjus**ent. We look forward to meeting you again at the Melco Grand Hotel next time and wish you a happy life~
Anonymous User
Standard Room - with View
Checked in Jan 2024
Family
21 Reviews
Outstanding
Posted on Jan 31, 2024
The hotel service is warm and thoughtful. The rooms are clean and tidy. The shower water pressure is superb, which washes away the fatigue of a day's travel. It is also very convenient for self-driving travel. Parking is available in the front and back yards of the hotel and is free
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your support and praise for the hotel. We are very happy to receive your recognition of our services. In order to make guests feel happy and at home, we are very strict about the quality and hygiene of the rooms. This is a kind of supervision and improvement of ourselves, and also a responsibility to the guests. Our hotel is located in the urban area of Haojiang, with convenient transportation. There are many scenic spots such as Qingyun Temple, Jufeng Temple, Nansha Bay Beach, Dahao Ancient City, etc. behind the hotel. It only takes half an hour to drive by car to the center of Shantou City (multiple Internet celebrity check-in spots in the small park, Longan snack street, etc.), which is very convenient to go anywhere. Looking forward to seeing you next time! I wish you a wonderful journey and a happy life~
Guest User
Standard 2-bed Room
Checked in Jan 2024
Couples
59 Reviews
Outstanding
Posted on Jan 21, 2024
This is a newly opened hotel with new facilities and cleanliness. The service attitude is particularly good, especially for breakfast. Originally, I had to choose between two Cantonese breakfasts. As a northerner and a diabetic, these are not suitable for me. After I told the service staff, they made noodles for me. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear guests, hello~ Thank you very much for your visit and affirmation. If you have special needs, please inform the hotel staff at any time. We will try our best to meet the special needs of the guests within our capabilities. The enthusiastic attitude, meticulous service and sincere smiles of our friends are all to welcome the arrival of every guest, and to make every guest have a high-quality stay experience and feel at home! Choosing the Melco Crowne Plaza Hotel, you will not only have a clean and tidy room, complete facilities and warm and meticulous service, but also a warm and comfortable harbor for you to carry happy memories! Your arrival will be our honor, and the Melco Crowne Plaza Hotel sincerely looks forward to your next visit! I wish you a happy life and a beautiful mood every day~
Anonymous User
Standard Family Room
Checked in Jan 2024
Family
2 Reviews
Outstanding
Posted on Jan 15, 2024
Great value for money ~ The hotel is very clean and the service is very nice. There are government units around, and it is convenient for travel and eating
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your support and praise for the hotel. We are very happy to receive your recognition of our services. In order to make guests feel happy and at home, we are very strict about the quality and hygiene of the rooms. This is a kind of supervision and improvement of ourselves, and also a responsibility to the guests. Our hotel is located in the urban area of Haojiang, with convenient transportation. There are many scenic spots such as Qingyun Temple, Jufeng Temple, Nansha Bay Beach, Dahao Ancient City, etc. behind the hotel. The commercial street is behind the hotel. It only takes half an hour to drive by car to the center of Shantou City (there are many Internet celebrity check-in spots in the small park, Longan snack street, etc.), which is very convenient to go anywhere. The friends like and cherish the time spent with you and your family, and look forward to seeing you next time! I wish you a wonderful journey and a happy life~
Anonymous User
Standard Room - with View
Checked in Nov 2023
Couples
16 Reviews
Outstanding
Posted on Nov 26, 2023
The front desk staff has a good attitude and the check-in procedure is convenient. Xiaohong and Xiaoliu are enthusiastic. Free upgrade to a high-floor view room. Because the room is new and decorated, there is more water and less water, hot and cold water, smart, good experience, a**ospheric, 29 Single-storey building, high cost performance!
Original TextTranslated by Google
6/15
Response from Property: Dear guest, thank you very much for sharing your attentive stay experience with us, and thank you for your recognition and appreciation of our service. I'm glad that the hotel's high-quality environment and efficient and sincere service will leave you with unforgettable memories after you leave. Letting every guest have an unforgettable stay experience is what the hotel has always been pursuing. We are happy to embellish your stay with a touch of uniqueness and thoughtfulness. Thank you again for choosing to stay at the Dream City Hotel, and we look forward to seeing you next time! I wish you a wonderful journey and a happy life!
Yung
Standard 2-bed Room
Checked in Dec 2023
Family
3 Reviews
Very Good
Posted on Dec 26, 2023
New hotel, large space, clean and hygienic, good service and comfortable. 👍🏻👍🏻The food in the restaurant downstairs is exquisite and delicious. 😋The disadvantage is that the water temperature in the bathroom is not stable.
Worth a stay😃
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at the Melco Grand Hotel and giving us feedback. We are very happy to receive your recognition of our services. Regarding the unstable water temperature in the bathroom, we immediately contacted the engineering depar**ent to check and repair the hotel's water temperature control system, which has been fully resolved. In order to ensure the comfort of every guest, we also conduct regular self-inspections in order to provide better services. We look forward to presenting you with a better stay experience in the future and looking forward to seeing you next time! I wish you a wonderful journey and a happy life~
Guest User
Standard Room - with View
Checked in Dec 2023
Business travelers
1 Reviews
Outstanding
Posted on Dec 19, 2023
The room is clean and tidy, with no peculiar smell. The view from the window is beautiful and the lighting is sufficient, which makes people feel happy. The ladies at the hotel front desk are very enthusiastic and provide considerate service. Overall, I am very satisfied👍
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your support and praise of the hotel. I am very happy to have your recognition of our services. In order to make guests happy to stay and feel the warmth of home, we have very strict requirements on the quality and hygiene of the rooms. This is a kind of supervision and improvement for ourselves, and it is also a responsibility to our guests. Our hotel is located in Haojiang City, with convenient transportation. It is surrounded by Qingyun Temple, Jufeng Temple, Nanshawan Beach, Dahao Ancient City and many other scenic spots. There is a commercial street behind the hotel, and it only takes half an hour to drive by car. It is in the center of Shantou city (small park, multiple internet celebrity check-in points, longan snack street, etc.), so it is very convenient to go anywhere. My friends love and cherish the time spent with you and your family, and look forward to seeing you next time! I wish you a wonderful journey and a happy life~
Trending Searches
Recommended for you
Nithra Ratree Hotel ReviewsHoliday Inn Express & Suites Hudson I-94 ReviewsVagabond Inn Whittier ReviewsCourtyard by Marriott Nizhny Novgorod City Center ReviewsVivanta Jammu City Centre ReviewsPhuket Nonnita Boutique Resort ReviewsThe Bird in Hand Inn, Witney ReviewsFairfield Inn & Suites Huntsville ReviewsHotel Puerto Holbox Beach Front ReviewsKajikaso Royal Hotel ReviewsRowhill Grange Hotel & Utopia Spa ReviewsAeolos Beach Resort ReviewsGuesthouse Wasabi ReviewsPalais-Hotel Erzherzog Johann ReviewsHoward Johnson by Wyndham Downtown Kamloops ReviewsWyndham Garden Fort Walton Beach Destin ReviewsGreen Flow Hotel Rosa Khutor ReviewsKaleidoscope Cave Houses ReviewsAparthotel Adagio Access le Havre les Docks ReviewsThe Inn on Pamlico Sound ReviewsGuanhe International HotelZhengyu HostelEurostars BerlinDuoduo's New House ApartmentJiangnan House GuanqianjieRio HostelHampton by Hilton Beijing CIEC New VenueAllure HotelParadise Suites Trich SaiCourtyard Batumi