Crowne Plaza Shenzhen Longgang City Centre Reviews
Crowne Plaza Shenzhen Longgang City Centre
No.9009 Longxiang Avenue (Zhujiang Plaza), Shenzhen, ChinaView Hotel Details
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Crowne Plaza Shenzhen Longgang City Centre Guest Reviews
4.5/5
Great
1732 Reviews
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Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(1732)
Positive reviews(1666)
Reviews with photos/video(211)
Delicious breakfast(97)
Friendly front desk staff(92)
Perfect for kids(67)
Average sound insulation(61)
Delicious buffet(31)
Has facilities for children(28)
Stayed multiple times(25)
Negative reviews(66)
Guest User
Upgrade Standard-King Bed
Checked in Apr 2024
Business travelers
5 Reviews
5.0
/5
Outstanding
Posted on Apr 30, 2024
房間乾淨衞生 對Gina的服務很滿意
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kingchung
Standard Room-King Bed
Checked in Apr 2024
Business travelers
5 Reviews
5.0
/5
Outstanding
Posted on Apr 30, 2024
服務熱情周到
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Rachel Leung
Standard Room-King Bed
Checked in Apr 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Apr 29, 2024
I would like to write to express my satisfaction with your hotel's excellent service and staff arrangements. I recently stayed at your hotel for my child's birthday and had a very pleasant stay.
First of all, I would like to commend Ms. Huang Yilin, the head of your guest service center. She contacted me by email before my stay and was very friendly and professional. She responded to my needs and questions quickly and attentively. I was deeply impressed by her service attitude and professionalism.
In addition, I would like to give a special commendation to Mr. Tan Yongqing from the concierge. He greeted us with a smile and showed a very proactive service attitude. I was impressed by his professionalism and thoughtful service.
Finally, I would like to thank you again for your room arrangement. All three of us were very satisfied with the comfort and layout of the room. Your hotel provided us with a pleasant and warm accommodation environment.
All in all, I was very impressed with your hotel and I was very satisfied with my stay. I look forward to staying at your hotel again and recommending your hotel to my friends and family. Thank you again for your excellent service.
I wish you and your team all the best!
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Response from Property: Dear guest, hello! Thank you for choosing to stay at Crowne Plaza Shenzhen Longgang Pearl River. I am very happy to provide you with high-quality services during your stay. I have shared your careful sharing with relevant colleagues in various departments of our company. I believe that after seeing your message, they will be more confident to bring more unexpected surprises and considerate services to every guest who stays here. The hotel has 374 elegant and comfortable guest rooms and suites. Being in them, you can overlook the beautiful scenery of Longgang Central City, fully interpreting the quiet space of urban rest. At the same time, the geographical location is also very advantageous. It is located in the core business district of Longgang Central City, adjacent to Longgang District Government, Longgang Cultural Center, Longgang Landmark-Red Cube, Baoneng, Vankeli and other prosperous business districts. The convenient check-in conditions make it your first choice for staying in Longgang. Thank you again for sharing, and I sincerely look forward to welcoming you again soon! Thank you! —General Manager JK Tan
Reception friendly & helpful, rooms nice clean & spacious. Gym good, location is close to shops.
Only negative is there is a night club downstairs & was very loud music until 2-3am. We stayed on a Thursday evening.
Response from Property: Dear Guest! Thank you for choosing to stay at Crowne Plaza Shenzhen Longgang City Centre. We appreciate you taking the time to give us an excellent review, and we are honoured to be able to provide you with a comfortable and convenient stay for your trip. We attach great importance to your comments, our relevant departments will strengthen the communication and consultation with the surrounding business district. We look forward to seeing you again soon! -JK Tan, General Manager
Clean spacious room, speedy front desk. Breakfast is nice, perhaps they can consider adding more coffee machines as there's always a queue.
There are some night clubs just across the street, making it slightly noisy if the curtains drawn up. But the clubs are neat, I slept well with the curtains down.
Response from Property: Dear Guest! Thank you for choosing to stay at Crowne Plaza Shenzhen Longgang City Centre. We are very pleased that our colleague service has left a deep impression on you! Thank you for your recognition and support of our hotel! We look forward to seeing you again soon! -JK Tan, General Manager